Grand Velas Riviera Maya (Mexico - Playa del Carmen) - All-inclusive Resort Reviews

Address: Carretera Cancun Tulum Km. 62 | Municipio de Solidaridad, Quintana Roo, Playa del Carmen 77710, Mexico

Phone Number:

Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen

Amenities:

Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free Parking Children Activities Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#11 Romantic Hotels in Playa del Carmen

#19 Top resorts Hotels in Playa del Carmen

#24 Family Hotels in Playa del Carmen

#24 Luxury Hotels in Playa del Carmen

#30 On the Beach Hotels in Playa del Carmen

Price Range: €€€€

Hotel Class:5 star (5*)

Official Description (provided by the hotel):: Opened in 2008, the luxurious All Inclusive Luxury Resort Grand Velas Riviera Maya is one of the newest resorts to distinguish Riviera Maya as a premier vacation destination. The uniquely Mexican world-class hospitality we provide is "Beyond All Inclusive, Beyond All Compare", and we are proud to be the only family-friendly All Inclusive resort in the Mexican Caribbean to have been rated Five Diamonds by the AAA. Set on over 80 acres of protected mangroves, jungle and natural freshwater wells locally known as cenotes, Grand Velas enjoys over 1,000 feet of pristine white sand beach that we carefully preserve. Diverse luxury accommodation options include uniquely exotic garden suites, oceanview suites around the central infinity pool, and oceanfront suites for guests age 12 and up with private plunge pools overlooking the azure Mexican Caribbean. The only resort in the area to offer a culinary tour, our restaurants span the globe in eight venues including our internationally-acclaimed Cocina de Autor signature restaurant. The resort Spa offers guests 75,000 square feet of space dedicated to balancing body and soul, with a revolutionary hydrotherapy circuit and avant-garde menu of treatments inspired by the ancient healing practices of Mexico and distinct world cultures. Personalized butler concierge services, a cutting edge convention center, modern Kids Club and so much more make Grand Velas Riviera Maya the ultimate resort for leisure and business travelers. Hugging the Riviera Maya coastline, this luxury resort is just 5 minutes from downtown Playa Del Carmen and a short 35-minute drive from Cancun International Airport. ... more less

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Also Known As:: Grand Velas All Suites And Spa Resort, Riviera Maya; Grand Velas All Suites & Spa Resort, Riviera Maya Hotel; Grand Velas All Suites & Spa Resort, Riviera Maya Hotel Playa Del Carmen; Grand Velas Hotel Riviera Maya; Grand Velas Riviera Maya Mexico - Playa Del Carmen

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736 reviews from our community

See which rooms travellers prefer - 182 traveller tips

geocaya

Jackson Heights, New York

1 review

“Great time! With 18 month old son (Jan.2013)”

Reviewed 16 May 2013 NEW

I know this is late, but just want to say Grand Velas was a great stay for us. We have a blast with our 18 month old son especially on both pools. Stayed at the Zen area, even knowing that we have to commute (1 or 2 mins. long), was not a problem at all, the van was there waiting... More

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hfintexas

North Texas

Contributor

11 reviews

8 hotel reviews

Reviews in 7 cities

17 helpful votes

“Great Property - Nearly Perfect!”

Reviewed 14 May 2013 NEW

Let me start this review by saying that I am NOT a fan of all-inclusive style traveling and for that reason, I was apprehensive about this property. (But also cautiously optimistic given the price point!) We stayed here for three nights for an extended birthday weekend, and I wish it had been longer! Food: During our stay we ate at... More

Was this review helpful? Yes 3

Getgogonr

Baton rouge

Senior Contributor

32 reviews

9 hotel reviews

Reviews in 12 cities

12 helpful votes

“Grand is Right!....”

Reviewed 9 May 2013

I am already thinking about when I can return. The lifeguard for the resort took me on a kayak trip to a nearby reef to snorkel. We saw a huge barracuda and amberjack as well as the very pretty fish that live on the reef. Our room was amazing and huge with a large balcony and amazing view of the... More

Was this review helpful? Yes 1

pritscamara

New Jersey

Reviewer

3 reviews

3 hotel reviews

Reviews in 3 cities

4 helpful votes

“The best all inclusive resort ever!”

Fantastic property! From the rooms, service, beach, pool and amazing dinning experience. Remember this is an all inclusive resort not a Ritz, Four Seasons or St Regis. I've been to many different all inclusives in the Caribbean and Mexico and non of them can even get closer to Grand Velas. The bar are fantastic and all the restaurants are amazing,... More

Jono E

London, United Kingdom

4 reviews

Reviews in 2 cities

2 helpful votes

“Amazing place, poor service”

Reviewed 8 May 2013

Stunning spaceous room, beautiful resort and a great variety of tasty food. Unfortunately you have to pay a lot of money to use the spa - funny for a spa resort... The internet is not included and the activities are not so exciting. The place could be spot on if only the service was better...

Was this review helpful? Yes 2

ameri s

Bakersfield, California

2 reviews

1 helpful vote

“Amazing Mexico experience”

Reviewed 7 May 2013

This resort is absolutely breath taking. With beautiful ocean views, extremely awesome swimming pool, and incredible service this resort will please even picky vacationers. Hands down one of the best places I have ever stayed. I would most definitely return.

Robert2864

Red Bank, New Jersey

“An Overall Great Experience”

My girlfriend & I stayed at the Grand Class (adults only) section of Grand Velas. It was quiet, romantic and peaceful. The staff was very attentive to all of our needs. The room was clean, very spacious & had all the right amenities as did the entire resort. The infinity pool and the beach were beautiful. The spa was incredible.... More

Dear guest, Warm greetings from Grand Velas Riviera Maya! We would like to thank you for your visit on your most recent stay in paradise and for your invaluable comments. We hope to have the opportunity to serve you in your next vacations!! Best regards, More

RZolla

4 hotel reviews

8 helpful votes

“Eh,”

We stayed at the Grand Velas as part of a large business group. Overall, the resort seemed like it was not very crowded, which I prefer. We stayed in the Zen area, which was very quiet. The room was nice, shower was nice. We spent time at the the pool in the Zen area and the pool down at the... More

TimGardner

Nashua NH

“Perfection”

After spending weeks and weeks leading up to our honeymoon stay at Grand Velas I was quite concerned about all the negative reviews considering the cost of stay at this resort but after a weeks stay......the cost is worth it, without a doubt. We had a room in the grand class section, really nothing to complain about with the room......nice... More

Dear Mr. & Mrs. Gardner We would like to thank you for your visit to Grand Velas Riviera Maya. Thank you for taking the time to send your impressions, they will be shared with the staff that made from your stay a memorable one. A better recommendation from you we could not have! Looking forward to have the opportunity to... More

juliaelizabethann

kent

Senior Reviewer

8 reviews

Reviews in 6 cities

5 helpful votes

“Amazing upmarket property.....”

Reviewed 5 May 2013

Stayed her with a group of colleagues for 4 nights. Spotlessly clean, spacious rooms. Right on a beautiful beach. Every facility you can imagine. Food looks too good to it, it is artwork. Staff friendly and helpful. Quiet and peaceful for a very relaxing holiday. The resort is suitable for couples, families and friends. It is a bit more expensive... More

Dear guest, We would like to thank you for your visit to Grand Velas Riviera Maya. Your constructive comments are truly invaluable since it helps us to detect the points of our service that need to be enhanced and to keep up with the ones that we have succeeded in. Thank you for taking the time to send your impressions,... More

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Grand Velas Riviera Maya All-inclusive Resort Reviews, Mexico - Playa del Carmen

Grand Velas Riviera Maya

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