fine hotel, good for business meetings i guess. it's near the american embassy on the mansion street. there are restaurants nearby and they have a buffet. the pool is very popular and crowded and on the 2nd (1st in Mexico) floor. the internet was touch-and-go, and everyone gets an internet password - though it only works for one device -... More

Nice large rooms with good facilities. Coffee maker, water provided. Outdoor pool on first floor but nowhere to change up there. The hotel did a buffet the night we arrived but it was out in the car park. The main road outside the hotel is very busy, shopping mall opposite has 2 restaurants

I stayed in the Holiday Inn for a business trip in February. The holiday inn has a lot of character, which I liked since I was traveling internationally. The pool looked very nice, and the buffet at the restaurant was very good and reasonable ($15 USD). The restaurant in the front outside was a nice place to grab food at... More

In general a good value, but a no-no is the noise of people knocking doors at 3 am calling guests with loud voice. It happened twice in my 3 night stay. There is a humming noise, perhaps the air conditioning - This Junior suite, instead of window have a painting mural and therefore the room is very dark.

We stayed only two nights as part of a tour of the Yucatan Peninsula. The room was nice - on the second night the guest above us had a dog in the room and we could hear it barking/ yapping and walking around on the tiled floor. Okay - so we could have complained but we were checking out anyway.... More

We wanted to find a good hotel at the end of our journey in Yucatan. We needed a hotel for one night that could be close to the airport. This hotel is a good option. It is only 15 mins from the airport and it is in the area of the big hotels in Merida. Its location is very good... More

Nothing to complain about this hotel. Of course I'd love to have more options for breakfast, but since it's complimentary I'd be a cynic. It's a brand new facility and it shows, rooms are very comfortable and our bed seemed to be right out of the box. Beware though: they don't have a minibar for you. There's a big plaza... More

I have never stayed at this actual hotel, I prefer the more off the beaten path hotels in Merida. However, I never miss a chance for breakfast at La Veranda located inside. They have breads baked in house that cannot be beat. My wife is from Uruguay and a pastry snob and she will not allow a trip to Merida... More

My husbadn and I stayed here for one night and were pretty happy with our stay overall. The staff was very friendly (especially the bellboys) and our room was spacious and pretty. I loved the bed! So cozy and such comfortable pillows, just like every other Holiday Inn. The bathroom was also nicer than most hotel bathroom's I've seen in... More