So pleased we found ourselves here, we even extended our stay. We loved Isla Mujeres and the hotel is in a great location. We booked this hotel in a quick emergency when a different hotel reservation was cancelled just days before hand. On arrival the resort does stick out from the rest of the isla, however the little bridge over... More

This was our first visit to Isla. Alalon Reef has the best location on the island. I would definitely not recommend staying in the hotel although the price is very resonable, The Villa's are very nice and we got one facing the east and the Sea. Sitting on the patio listening to the waves crash was incredible and watching the... More

This hotel has the potential be amazing...but unfortunately it fails miserably. The room was a bare box with the most unnecessarily loud a/c know to mankind. Staff have the minimum level of friendliness and service. The location can't get much better but they should't get the credit for that but you can stay somewhere else and still swim in the... More

The location of this property is unmatched . My wife and I stayed at avalon in april 2013 and enjoyed our stay from start to finish. The amenities are few at Avalon but if you read any reviews by other posters or have ever been to isla mujeres you know to rent a golf cart and venture out. The property... More

I had a great time on Isla Mujeres; what a beautiful and quaint little island. I stayed at the Avalon Reef Club, knowing that it's very basic. I went there not expecting anything fancy and was satisfied with my room. It was very small with a king bed in the middle, a standing air conditioning unit, a small desk, and... More

We stayed at the Avalon from April 20th-27th, 2013. I will agree with the other reviews in regards to the fabulous views from the hotel, hard mattresses, and lack of replacement coffee packets. We knew all this ahead of time. What we didn’t bargain for was that our cash would be stolen out of our locked safe! The staff, feigning... More

We stayed from Apr/27 to May/1 and I have to say that I was disappointed by some of the reviews I read AFTER I already made our booking so our expectations were kind of low. We stayed at one of the “studios”, like a mini ocean front apartment with a beautiful view to the Caribbean Sea. Just being there looking... More

We stayed at the Avalon April 7 to April 13. When we arrived on Saturday night approximately 8:00 PM, we were told they did not have our reservation. I had my exchange letter from Interval International (don't leave home without it!). After the desk clerk made a phone call, we were directed to one of the villas. The one we... More

The rooms are ok but the view is stunning. The beach is very nice. We went a little off season so it wasn't too crowded. This was fortunate because they lost our reservation. We showed up at the hotel and they actually didn't have our reservation. I had called to confirm and they had it but when I showed up... More