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Hotel Casa del Mar Cozumel

2.5 of 5
Carretera Chankanaab Sur Km. 4 | Costera Sur, Cozumel 77600, Mexico
Hotel amenities
Hotel Casa del Mar Cozumel
Ranked #28 of 58 hotels in Cozumel
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221 reviews from our community

Traveller rating
    64
    96
    34
    16
    11
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Families
34
 
Couples
71
 
Solo
11
 
Business
7
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Dillon, CO.
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 14 May 2013 NEW

I have stayed here about 8 times over the past 15 years. I do remember it before the cat 5 hurricane and after. They did a good job at remodeling the beach area afterwards, but it didn’t have that same charm as before. This is not their fault as the whole island suffered from this. I remember when the entire... More

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VENTAS C, Director de Relaciones con Clientes at Hotel Casa del Mar Cozumel, responded to this review
16 May 2013

Dear Acoustic, Greetings from sunny Cozumel!! Thank you for your comments through tripAdvisor, is good to know that our friends have wonderful memories about Cozumel before the hurricane "Wilma", unfortunately this hurricane caused lot changes for the Island (specially the reefs as you have mentioned) and for the Hotel also, by the way we have worked hard to improve our... More

1 review
5 of 5 stars Reviewed 13 May 2013 via mobile

I stayed here for 6 nights after booking another place and being discussed with it. I loved my room with a view of the ocean and garden. Room was always clean and was very helpful. I went to Cozumel for diving and I did lots of it while there.

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VENTAS C, Director de Relaciones con Clientes at Hotel Casa del Mar Cozumel, responded to this review
14 May 2013

Dear Kimhast, Greetings from sunny Cozumel!! Thank you for sharing your experience trhough TripAdvisor. We are happy to know that you have enjoyed your stay in Casa del Mar. We hope see you again in your next visit at Cozumel and provide you our best service. I want to invite you also to be part of our official social media... More

Minneapolis, Minnesota
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 7 May 2013

The Casa del Mar provides good accommodations, a good restaurant, and good service for a great price. The rooms are not fancy but very functional and sufficient size. There is a dive operation associated with the hotel as well as Scuba Shack (who I dive with), both just across the street making access for diving quite easy. The restaurant is... More

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VENTAS C, Director de Relaciones Públicas at Hotel Casa del Mar Cozumel, responded to this review
8 May 2013

Dear Ray: Thank you so much for your comments through TripAdvisor, We are glad to know that you have enjoyed again your stay in Casa del Mar, Cozumel. We hope to see you soon on your second home: Casa del Mar. I would like invite you also to keep in touch with us through facebook Casa del Mar Cozumel. Have... More

Pottstown, Pennsylvania
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 May 2013

Just spent 1 week at Casa del Mar with the Digital Fiesta group. Debated between giving it 3 or 4 starts - it really falls somewhere in between. The facilities are very nice and have everything you need. Rooms are pretty plain but adequate. Beds are thoroughly uncomfortable but hey, its Cozumel. The pool is quite small but the temperature... More

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VENTAS C, Gerente at Hotel Casa del Mar Cozumel, responded to this review
7 May 2013

Thanks for your review. All comments help us to improve. About the diving, the distance to get the reefs to dive is approximately 1 hour and depend where the group decide to dive also, for example el paso del Cedral. We hope see you again!! More

Humble, Texas, United States
1 review
4 of 5 stars Reviewed 3 May 2013

We usually stay at Marriott, but there were none on the island. We are used to being pampered. A friend of ours recommended this little hotel to us. It is very tropical feeling and the staff is ultra-friendly and easy-going. The maid service was wonderful and the room was very clean. The style is rather rustic and old-fashioned in a... More

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VENTAS C, Gerente at Hotel Casa del Mar Cozumel, responded to this review
7 May 2013

Dear friend, Thank you so much for your comments. All comments will help us improve. We hope see you next time to enjoy other vacations at your second home: Casa del Mar. Best Regards! More

Gales Ferry, Connecticut
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 May 2013

This was my third time at Cozumel Casa del Mar. The help go out of their way to assist you and always greet you with a "Hola" in Spanish or "Hello" in English and always with a warm smile. The maid service clean your room with efficiency and speed. I would head out for breakfast or lunch and by the... More

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VENTAS C, Gerente at Hotel Casa del Mar Cozumel, responded to this review
7 May 2013

Thank you for your comments and thanks for sharing the photos. We hope see you soon at Casa del Mar, your second home. More

Buford, Georgia
1 review
5 of 5 stars Reviewed 25 April 2013

This was our first time at Casa del Mar, and we would definitely stay again, though probably go with the deluxe room over the standard room next time. Staff was very friendly, the food was excellent, the beach area was wonderful. We were able to do some snorkeling right off their beach. We played tennis every morning - very nice... More

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Chassell, Michigan
2 reviews
5 of 5 stars Reviewed 24 April 2013

We have stayed at Hotel Casa del Mar several times and have enjoyed it every time. The rooms are clean, the food is good and the staff is wonderful. The hotel is quiet and safe. We never worry about leaving our dive gear hanging out to dry at this hotel. The pool and the beach are nice and there is... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 12 April 2013 via mobile

We would stay here again and again...great food, nice pool, the only hotel with a walk over bridge that goes over the main road to the beach area. We booked a standard room and was disappointed so we upgraded to a deluxe ocean view for only $10 more and it was beautiful. Room was very clean and large. Can't wait... More

Was this review helpful? Yes 1
Minneapolis, Minnesota, USA
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 8 April 2013

This is a nice quiet, on the ocean place to stay. The food is good. The ocean right out front. The staff are very nice and helpful. I have stayed here six times...There is great snorkeling to the right of the hotel. The water is very warm and clear.. The hotel has nice chairs, hammocks, and lounging, with the ocean... More

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Additional Information about Hotel Casa del Mar Cozumel

Also Known As:
Casa Del Mar Hotel Cozumel
Casa Del Mar Cozumel
Casa Del Mar Resort Cozumel
Address: Carretera Chankanaab Sur Km. 4 | Costera Sur, Cozumel 77600, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Amenities:
Bar/Lounge Beach Business Centre Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#14 On the Beach Hotels in Cozumel
Price Range:
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Hotel Casa del Mar Cozumel is a charming Mexican hideaway facing the magnificent Caribbean Sea. Situated across the main boulevard with 98 comfortable rooms and eight recently restored Deluxe Cabañas, the property is surrounded by beautiful and exotic garden area with a Mexican town feeling. Casa del Mar Cozumel is located two and a half miles south of downtown, less than five minutes away from the famous “Paraiso” reef. Our hotel is ideal for vacation, business, honeymooners and divers. ... more   less 
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