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Presidente Inter-Continental Cozumel Resort & Spa

4.5 of 5
Carretera a Chankanaab km 6.5, Cozumel 77600, Mexico
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Presidente Inter-Continental Cozumel Resort & Spa
Ranked #3 of 58 hotels in Cozumel
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872 reviews from our community

Traveller rating
    636
    167
    44
    15
    10
See reviews for
Families
211
 
Couples
329
 
Solo
10
 
Business
24
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Marion, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 19 May 2013 NEW

Trip Advisor Review Cozumel 16 April 2013 Perfecto A few weeks ago we returned from a restoring vacation at El Presidente Intercontinental Resort and Spa in Cozumel. Greeted by Maria Luisa, all smiles, with a warm face cloth and a chilled bottle of water, we were back at last. In addition to the dazzling weather, we enjoyed the manicured grounds,... More

Was this review helpful? Yes 1
Henry W, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review
20 May 2013

Dear Guest, Thank you for have been writing and have been sharing your comments. I am very pleased to read your appraisal of our team services and facilities. I certainly know my colleagues will be equally pleased to know their efforts are making a memorable stay for you. We certainly look forward to welcoming you back very soon. Cordially, Henry... More

Houston, Texas
1 review
3 of 5 stars Reviewed 18 May 2013 NEW

The staff were excellent and friendly. The food and room were mediocre. The floor in the room was filthy. The hotel was mostly empty and they put us in the furthest room from the center of the resort. The children's play area was broken down and dangerous for my 3 year old. That was a big reason why we chose... More

Was this review helpful? Yes
Henry W, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review
19 May 2013

Dear Guest, Warm Greetings from Presidente InterContinental Cozumel Resort & Spa! We would like to thank you for taking your time and share your comments, believe me your feedback is really appreciated, we have taken notes of your pleasant recommendations. We are really sorry for not meeting your expectations; although we never want to know that one of our guest... More

Texarkana, Arkansas
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 17 May 2013 NEW

My wife and I along with our daughter just returned from a wonderful stay at our favorite Hotel/Resort in Cozumel. Each time on arrival we see familiar faces and a gracious staff that always treat you as a special guest. We stayed 6 days to enjoy the wonderful snorkling and resort facilities. The conceirge staff are always a source of... More

Was this review helpful? Yes
See 4 more reviews by Glenn G for Cozumel
Philadelphia, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 15 May 2013

I think this is the best hotel in Cozumel if you have the money to stay there! It has a very beautiful cove for swimming and snorkeling. It has a natural elegance , for example instead of a marble lobby it has an airy thatched roof and is very Mexican in its decor. The food is great as is the... More

Was this review helpful? Yes
See 5 more reviews by Judyfriedkin for Cozumel
Henry W, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review
16 May 2013

Dear Guest, We certainly appreciate your comments about your recent stay at El Presidente, It was a real pleasure served you. Hopefully you we can see you once again very soon. Warmest regards, Henry Walther General Manager More

Houston, Tx
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 13 May 2013

The resort was beautiful, the food was good and the snorkeling was excellent. Only stayed a few days. Next time we will stay longer! The location was very private. The beach was clean, white sand, the water crystal clear and various shades of brilliant aquas and blues. Watched the sun set every night.

Was this review helpful? Yes
Henry W, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review
15 May 2013

Dear Guest, Thank you ! We certainly appreciate your comments about your recent stay in our resort, It was a real pleasure served you. Hopefully we can see you once again very soon. Warmest regards, Henry Walther General Manager More

Raleigh, North Carolina, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 May 2013

We took advantage of the deal for 4 nights with breakfast. The Resort was quiet but not empty. The food exceeded expectations. We did go into town for dinner one night and the cost of the meal, the quality of the food and cost for the taxi were more than the resort dinner, we decided to stay on property for... More

Was this review helpful? Yes 1
Henry W, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review
9 May 2013

Dear Guest, Thank you for have been writing and have been sharing your comments. I am very pleased to read your appraisal of our team services and facilities. I certainly know my colleagues will be equally pleased to know their efforts are making a memorable stay for you. We certainly look forward to welcoming you back very soon. Cordially, Henry... More

San Antonio, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 May 2013

Fabulous resort! Can't recommend this place highly enough!! This was a family trip for us. The two bedroom ocean suite was the perfect fit for our family of 5 which includes an 8, 6 and 1 year old. The cozy little baby's crib was all set up and ready when we arrived which was perfect for how tired my baby... More

Was this review helpful? Yes 1
Henry W, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review
9 May 2013

Dear Guest, Thank you ! We certainly appreciate your comments about your recent stay in our resort, It was a real pleasure served you. Hopefully you we can see you once again very soon. Warmest regards, Henry Walther General Manager More

Michigan
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 8 May 2013

We stayed at El Presidente 27 April to 4 May. For the most part all was as I expected which is impeccable service, food and environment. The food at both El Carabeno and Alfredos is superb. The only problem was a couple new waiters who did not understand English and brought us coffee cream instead of sour cream for our... More

Was this review helpful? Yes 1
See 4 more reviews by MichiganOldLady for Cozumel
Henry W, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review
9 May 2013

Dear Guest, Thank you very much indeed for your comments about your stay at the Resort. We always looking forward to have valuable guest like you and meet needs and expectations and your feedback help us very much on this matter, I am sharing your nice comments with all the staff. We can wait to see you again at this... More

Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 8 May 2013

We really enjoyed this hotel over a long weekend vacation. The staff were friendly and the beach (although very small) was great. I think the best part about this hotel, and what really made the difference for us, is the fantastic snorkeling right off the coast. There are actually four staircases leading into the ocean and sunken structures and reef... More

Was this review helpful? Yes
Henry W, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review
9 May 2013

Dear Guest, Thank you very much for your visit and for taking the time and share the experience you had at our Resort. I am sharing as well your kind comments about our service with all the team. Hopefully we can have you back at your home away from home in a near future. Warmest regards, Henry Walther General Manager More

Niwot
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 7 May 2013

Wonderful hotel, the staff, grounds, restaurants are superior. We have been to this hotel six times over the past 10 years and it is nice to see familiar faces. It is a beautiful resort and the snorkeling is great right off the shore. I especially love the personal touches of the cleaning staff, everyday we had an animal made out... More

Was this review helpful? Yes 1
Henry W, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review
8 May 2013

Dear Guest, Thank you very much for your visit and for taking the time and share the experience you had at our Resort. I am sharing as well your kind comments about our service with all the team. Hopefully we can have you back at your home away from home in a near future. Warmest regards, Henry Walther General Manager More

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Additional Information about Presidente Inter-Continental Cozumel Resort & Spa

Also Known As:
Presidente Intercontinental Cozumel Hotel Cozumel
Presidente Intercontinental Cozumel Resort And Spa
Presidente Intercontinental Cozumel Hotel
Intercontinental Cozumel
El Presidente Cozumel
Cozumel Presidente
Presidente Intercontinental Cozumel
Address: Carretera a Chankanaab km 6.5, Cozumel 77600, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free High-Speed Internet Free Parking Children Activities Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotels in Cozumel
#1 Luxury Hotels in Cozumel
#2 Romantic Hotels in Cozumel
Price Range: €€€
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Presidente InterContinental Cozumel Resort & Spa is the perfect balance of energy and ease. Adventurers love the scuba centre and nearby Chankanaab Park. Bringing the kids? The resort s Chiqui Club will keep them busy all day. When you want a slightly slower pace, you can head for our stretch of white sand, the exotic Mandara Spa or Cozumel s shops.After a 25 million dollar investment, this resort offers upgraded facilities and a unique vacation experience for the discerning traveler. The place to discover three experiences: great Dive, unique Spa treatments and Golf. ... more   less 
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Presidente Inter-Continental Cozumel Resort & Spa
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