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Courtyard Cancun

3.0 of 5
Blvd. Luis Donaldo Colosio, Km. 12.5, Lote 1, SMZA. 301, Cancun 77560, Mexico
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Ranked #36 of 171 hotels in Cancun
4.0 of 5 stars 158 Reviews
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158 reviews from our community

What travellers say about this hotel
  • Free shuttle(8)
  • Very nice(7)
  • Pool area(3)
  • Business center(3)
  • Friendly and helpful(3)
  • Front desk staff(3)
  • Pretty good(3)
  • Breakfast buffet(3)
Traveller rating
    74
    54
    9
    7
    14
Only show reviews for Family (31) | Couples (62) | Business (13)
Date Rating
MarathonManAged60
Purley on Thames, Reading
Reviewer
5 reviews
5 of 5 stars Reviewed 10 February 2012 NEW

We stayed at the Courtyard by Marriott for two separate nights at either end of a driving holiday. We thought that it was excellent. We arrived at Cancun Airport after some 20 hours of travelling from the UK. I had pre-booked the hotel through the Marriott web-site choosing this particular hotel because of its proximity to the airport and the... More

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scottino84
Ottawa, Canada
Senior Contributor
38 reviews
37 helpful votes
5 of 5 stars Reviewed 5 February 2012 NEW

We stayed here one night after a late arrival at CUN. We were transferring to a resort on the Riviera Maya the next morning. From the time we arrived, until our departure the next morning, the service was excellent. Our rooms, two side-by-side, were spotless, well maintained and spacious. The airconditioning worked very well. We had breakfast at the buffet... More

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hockeychick4
chicago
Senior Reviewer
7 reviews
12 helpful votes
5 of 5 stars Reviewed 3 February 2012

Due to an upcoming snowstorm, we needed to get out of town. I had two hours to make the necessary reservations. The Courtyard could not have been more accommodating. Our shuttle was waiting upon arrival. Check in was smooth and our room was perfect. The grounds appear to be newly updated and the pool was crystal clear. The wait staff... More

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drpeaceman
Beijing
Senior Contributor
33 reviews
8 helpful votes
2 of 5 stars Reviewed 3 February 2012

The most important reason you stay in a short term hotel near the airport is so you can have a place to SLEEP before Transit well this hotel failed miserably !! The bed mattress was awful And the sheets and Mattress cover both were not fitted so they continued to clump up all night We tossed and turned continuously I... More

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Jim D
Evans, Georgia
Contributor
19 reviews
17 helpful votes
5 of 5 stars Reviewed 2 February 2012

This hotel is quiet, private, close to the airport, and offers regular shuttles to and from the airport. The breakfast buffet is very good, and the dinner menu has a variety of selections. A very minor criticism would be that I would appreciate more bent toward authentic Mexican food. When I travel to Mexico I prefer a menu less typical... More

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duckymerida
Merida
Senior Reviewer
7 reviews
2 helpful votes
5 of 5 stars Reviewed 11 January 2012
2
people found this review helpful

We have stayed at the this hotel more than once. It is a perfect venue for a relaxing evening before a flight back to the frozen north. It is a beautiful, clean and hospitable hotel with a pool and spa. Breakfast buffet is excellent and best of all it is only a short shuttle ride to the airport. Shuttle leaves... More

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Eagle17NewtonMA
Newton, MA
Senior Contributor
25 reviews
13 helpful votes
5 of 5 stars Reviewed 8 January 2012
3
people found this review helpful

We chose this hotel because of its proximity to the Cancun Airport, but found it to be far more pleasant, well designed, and well-equipped than we expected. The regular shuttle brought us to the hotel in under ten minutes. Check-in was efficient. The room was very well outfitted with comfortable bed, attractive bath, coffee maker, fridge, flat screen TV, and... More

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TPG42
Hillsboro
Contributor
11 reviews
2 helpful votes
5 of 5 stars Reviewed 5 January 2012

The pictures don't do justice to the beautiful garden and pool area in the back of this hotel that frames the restaurant and patio. A great place to relax and very nice at night with a good hot tub. The free shuttle from the airport saved us from dealing with the hassle of all the salespeople lining the hallways of... More

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Jones D
Princeton
Reviewer
5 reviews
21 helpful votes
1 of 5 stars Reviewed 3 January 2012
3
people found this review helpful

We stayed at this hotel during our recent visit to Cancun. Due to its location, you need a taxi to get around. Most of the staff here (except for Alan) rips you off by channeling you to a taxi that will charge you exorbitant rates. We paid something like $25 for a 3 mile ride. After that, we ended up... More

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sjbk, General Manager at Courtyard Cancun, responded to this review
20 January 2012

Dear Courtyard by Marriott Cancun Guest, Yes, we are a hotel located by the airport and our location is 15 minutes drive from downtown Cancun, on which case the fare is $180 pesos or US$15. We were sorry to learn of your dissatisfaction due to the taxi fares charged during your stay. In an effort to avoid any misunderstanding, we... More

LNL_19317
Chadds Ford, Pennsylvania
2 reviews
4 helpful votes
4 of 5 stars Reviewed 3 January 2012

My husband and I shared a cab from Playacar to the Cancun airport with friends who had an afternoon flight, and once we figured out how to catch the Courtyard shuttle from the airport, found the Courtyard to be a pleasant surprise. The front desk staff was welcoming and helpful, our room clean and comfortable, and the pool area and... More

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Courtyard Cancun Also Known As

  • Cancun Courtyard
Address: Blvd. Luis Donaldo Colosio, Km. 12.5, Lote 1, SMZA. 301, Cancun 77560, Mexico

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