where to start. upon check in the wife was carring a club real bag from a last year go around with there time share people (didn't buy) and where labelled as club members. things went downhill from there (if you have one of these bags leave it at home!). I only drink tequila and when i finish the first bottle... More

My wife and I booked this holiday for our 25th wedding anniversary and paid more than we normally would for a 2 week holiday. Was it worth it? Yes, every penny of it as we will have great memories of our anniversary. Heard so many bad stories about check in, after a long flight,i had a glass of champagne ,... More

Stayed at the Royal for one week and like many other reviewers had a wonderful time there. The room was beautiful, a swim up pool outside on the ground floor. Inside a Bose speaker system and a fully loaded ipod. A wi games was provided along with films and books. Perfect for when the weather wasn't so good. If the... More

We stayed at The Royal in Cancun for five nights. We didn't do the upgrade because one wasn't available the night we checked in and we don't like to move after we have settled in but, it is worth it to be on higher floor (especially if you have a second through fourth floor room in the middle, over the... More

Just returned from the loveliest holiday ever. What a lovely hotel. I really cannot fault the place. On arrival we were given champagne, check in was really fast. Left our bags to be brought up to our rooms later by a member of staff. Our room was a junior royal suite 2 double beds but his suited us . Jacuzzi... More

My wife and I enjoyed the Royal when we visited in October. I have to say that we read a lot of the reviews prior to visiting the Royal and did not nearly have all the problems with the high pressured "club" package. The food was excellent, everyone was helpful. The only downside which couldn't be helped was the rain.... More

Stayed at the Royal for 5 days. My wife fell in love with the place. I have been to many all inclusives in the Carribean and I would highly recommend this hotel. Great location, incredible pool for Cancun, amazing staff. We upgraded from a Junior suite to a Royal suite to be on a higher floor, we got a room... More

I cannot give this property 5 stars as I reserve that rating for the truly extraordinary. However, as far as all-inclusives go, this property is well above par. Buffet at Spice was good, esp for breakfast. Asiana's tepenyaki was very good. My friends ate at Marie Maria's as said it was very good. Tried room service one night - not... More

This was our third trip to the Royal in 4 years. We did buy a membership the first year we were there - no regrets! Besides the beautiful hotel and grounds and amazing beach, what really makes this resort exceptional is the wonderful staff. They are all professional, friendly and seem to enjoy helping to make your stay special. I... More