My husband and I went on this trip for our 9th anniversary. We traveled with another couple who were members and had been here on several occasions. Everything they told us was true. From the time we were picked up at the airport to the time we checked in, everything was fabulous. Check in was fast and easy. We were... More

My partner and I have just returned form the most amazing 2week holiday at the royal cancun. We cannot find fault with the hotel. The rooms are fantastic with stunning views and kept very clean and tidy. The pools, bars and restaurants are amazing. Every single member of staff at the hotel make you feel welcome I would like to... More

Too much to write and too little time. Service was outstanding. Rooms are incredible, best I've ever stayed in. Cocktails are brilliant. Beach and the parties on it are all amazing. Pool is brilliant. Food isn't five star, loads of choice and very good though, just not quite five star. Overall though the resort is the best I have ever... More

My wife and I traveled to Cancun for the first time ever from May 14 thru 18. It was recommended by our travel agent to try this resort. It was the best experience we have had. The staff was very welcoming and helpful. We had oceanfront junior suite. When we walked in it was like wow this so fabulous. All... More

We stayed at The Royal from the 23rd April to the 7th May, Our 2 weeks was incredible. This hotel was the most amazing hotel I have ever stayed in. I had emailed the romance concierge prior to our visit as I wanted to propose to my girlfriend whilst staying in the hotel. Jessie was very very helpful, she emailed... More

We traveled May 12 through May 18th. This resort is absolutely beautiful. We staying in room 719 which was an Oceanview Jr. Suite, non-smoking room (even though the hotel map says it's a smoking room). We've stayed in a lot of resorts and the view from this room was by far the best we've ever had. The balcony doors are... More

My wife is all about the accommodation and less about the destination. The wife was happy- finally. Trip/ room/ service was much better that I could have imagined. Can not go wrong with this place. Will stay next time at same hotel. No need to shop around.

Our 3rd time to the Royal and would not go anywhere else. If you love luxury hotels, great location, great food, fantastic ppl this is the place for you. The only negative is that mid week they changed the glasses used around the pool and beach area to cheap plastic...not fitting for this type of hotel. Difficult to hold, bend... More

My husband and I both got SICK!! We lost 2 days of our vacation. Pros: The resort is nicely located on a warm sandy beach, which we enjoyed a lot. The rooms were very spacious and housekeeping did an exceptional job. Cons: The Lobby Bar bartenders ignored us 4 times!! They were too busy talking to each other and wouldn't... More