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Riu Palace Las Americas

4.0 of 5
Blvd Kukulcan, Km 8.5, Manzana 50 | Lote 4, Zona Hotelera, Cancun 77500, Mexico
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Riu Palace Las Americas
Ranked #22 of 171 hotels in Cancun
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3,296 reviews from our community

Traveller rating
    2,039
    761
    276
    134
    86
See reviews for
Families
496
 
Couples
1486
 
Solo
39
 
Business
31
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Los Angeles, California
1 review
5 of 5 stars Reviewed 19 May 2013 NEW

I'm sure nobody will ever regret of staying here. HUGE Thank you to all the staff of this hotel, customer service was EXCELLENT. Pools were amazing, water was so warm we stayed there for hours, the bar was our fave place to hang out. Hotel was clean and beautiful. Views were amazing. I'd recommend this hotel to anyone who wants... More

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Lansing, NY
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 18 May 2013 NEW via mobile

We love everything about the Riu Palace Las Americas. The lobby wowed us first thing, it is unbelievably gorgeous. Checkin was quick and simple. Our Jr suite is so comfortable with comfortable beds, large closet, sitting area and private balcony overlooking the pool and ocean. The bathroom is spacious. I have only two complaints and that is that the tap... More

Was this review helpful? Yes 2
Atlanta, GA
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 18 May 2013 NEW

I’ll put the end of the story at the beginning. After my week’s stay, I was very satisfied with the Riu Palace Las Americas. I rate it as a solid “B” overall with A ratings in specific areas. My first impressions were a little underwhelming, but as time went on and I was able to appreciate the many amenities and... More

Was this review helpful? Yes 3
Walden, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 18 May 2013 NEW

This is our 8th year at this hotel and it couldn't have been better. The staff at this hotel is the best. They remember your name from year to year. Abundio, the best bartender in the world is still there and as he sees you come around the corner towards the bar your drink is already waiting for you. The... More

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See 2 more reviews by read190 for Cancun
Orlando, Florida
1 review
5 of 5 stars Reviewed 17 May 2013 NEW

we just return from a week in cancun at riu las americas , this is by far the best hotel i have ever gone to ,the beach is the best the water is calm and warm Im not a good swimmer so it worked great for me ,I prepared so much for this trip I bought clothes matching shoes and... More

Was this review helpful? Yes 1
South Bend, Indiana
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 17 May 2013 NEW via mobile

This was our second trip to Cancun and third Riu resort overall. The Riu Palace Las Americas was the best by far. Best food at an all inclusive yet, each restaurant was excellent. Buffet was average, but the Palace also has room service unlike most others and by staying at a Riu Palace, you can go right next door to... More

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Wilkes-Barre, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

We have stayed next door at the Riu Cancun a few times and enjoyed it, so we decided to see if spending a few extra dollars at the Riu Palace would be worth it. The Palace property is beautiful. The room was nice, although there was a major thunder storm one night, and the water did come through the sliding... More

Was this review helpful? Yes 1
Grapevine, TX (Dallas)
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 2 cities Reviews in 2 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 16 May 2013 NEW

Let me start off by saying we have stayed at the Riu Palace a couple of years ago and were very impressed. This trip was just my wife and I getting away for five nights. We wanted something nice, but not completely over the top. Based on our previous visit we figured the RPLA would fit the bill perfectly. We... More

Was this review helpful? Yes 1
See 3 more reviews by ethnem for Cancun
Rugeley, United Kingdom
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 16 May 2013 NEW

This hotel is such a beautiful building with a stunning lobby area. The room we were given had two large double beds and had a bath and shower, tv, mini bar fridge etc. The pool area is relaxed with plenty of sun beds and staff who are more than happy to bring your drinks to you. On the whole I... More

Was this review helpful? Yes 1
See 5 more reviews by craigsbird for Cancun
Newfoundland
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 16 May 2013 NEW

We got to the hotel around 4pm, our room was ready. We experienced prompt check in , very friendly staff, and we had a great room with ocean view. One of the few complaints accomodation wise is the AC unit is VERY VERY loud and would wake us up at night when it came on. Our room was very clean,... More

Was this review helpful? Yes 1
See 3 more reviews by Jeepmancrd for Cancun
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Hotel Summarization (Beta)

What travellers say

  • Very good(76)
  • Ocean views(63)
  • Great time(49)
  • Musty smell(44)
  • Room service(44)
  • Steak house(41)
  • Coco bongo(38)
  • Entertainment staff(32)
  • Specialty restaurant(31)
  • Pool bar(30)

Additional Information about Riu Palace Las Americas

Address: Blvd Kukulcan, Km 8.5, Manzana 50 | Lote 4, Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Romantic Hotels in Cancun
#17 Luxury Hotels in Cancun
#17 Top resorts Hotels in Cancun
#20 On the Beach Hotels in Cancun
#22 Family Hotels in Cancun
Price Range: €€€
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
* Located in "Corazone", Cancun???s resort area * On the beachfront * Complimentary sun loungers on the hotel???s private beach * 8-storey building * 100 m/325 ft. to Hotel Riu Cancun * 120 m/390 ft. from a shopping centre * 10 km/6.2 miles from downtown Cancun * 20 km/12.5 miles from the airport * Credit cards accepted: MasterCard, Amex, Visa ... more   less 
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Also Known As:
Riu Palace Las Americas Cancun
Riu Palace Cancun
Riu Las Americas
Riu Palace
Cancun Riu Palace
Riu Las Americas Cancun
Hotel Riu Palace Las Americas Cancun
Riu Palace Las Americas Hotel
Las Americas Cancun

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Riu Palace Las Americas
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