Went away with another couple looking for fun and relaxing vacation. Our room was huge, had an amazing view of the ocean. The staff were just delightful. I loved the service we received. Can't say enough about the value for our budget. We were impressed with all of the different activities and loved the huge assortment of pools and restaurants,... More

We stayed at Moon Palace for 2 weeks from 1st June. In general, i can't really fault the hotel. Food and drink was amazing - outstanding. Along with the service. Hotel is generally very nice with lovely pools, loads of sun loungers, lots of food choice, and right on the beach. But it isn't as good as the hype and... More

I stayed at Moon Palace (Lobby Sunrise) with my 3 friends for 7 nights. This place was great, service was amazing. I had heard the reviews about the seaweed on the Beach, but that didn't even bother me, the restaurants were amazing and there was so much choice. The free transfer to Beach Palace for shopping and the different beach... More

We've stayed in 4-5* all-inclusives all across mexico, caribbean and the indian ocean. unfortunately this is the worst we've stayed in. We were in the far end corner of the sunrise right next to the service road which supports all of the lorries, diggers which clean the beach from sunrise to sunset! We also stayed during the recent heavy rains,... More

I booked the moon palace, using Beach Bum Vacations, agent Meliisa Harmon. i stayed in late May. The booking through her was seamless and the stay was wonderful. Excellent service, food and drink. Melissa was helpful from the date of booking through the trip. The airline seating was great, transportation, to and from airport.

We've stayed at many pretty places in the sun, but none as well planned, well appointed, and offering fun activities, and all the food and drink you could consume, all on one property. We brought a to-do list with us, but never left the property because we had so much to do in between the great food offerings and poolside... More

We had a fabulous time at the Moon Palace Grand. Staff were very friendly and nothing was a problem for them very helpful and accommodating , cared for all our needs. The food was second to none, always a large variety to suit everyone and a special thanks to Estefany Juzn and. Mario Francisca at the Restaurant Caribeno who greeted... More

We staying at Moon Palace for 10 days starting end of May. The resort was outstanding, great food, friendly staff and very clean. The pools are fantastic, but the local beach is not the best. A free shuttle bus runs daily to the other beach and hotel, so you can visit the other hotels and experience the breathtaking beaches. We... More

Well last year my wife and went to The Sun Palace for our wedding anniversary, it was a HORRIBLE experience.The resort was no way near my standard. during a Time Share meeting they offered to up grade us to the Le Blanc. Let me tell you it was AMAZING; it was much more along the lines of what we had... More