cannot complain about this hotel at all for the price. rooms very clean, the pool was nice entertainment not the best but you make your own fun on holiday right? the food was always good bar menu was great and free drinks when ever you wanted up until 11pm. More

Stayed here twice in the past few years & I found the hotel to be very good. location was perfect with just a short distance to "where it's all happening @". Staff were the best I've ever had @ any hotel, so friendly! Food was ok for a 3* with a good choice everyday:) entertainment was a no no but... More

The resort is very large. Lots of walking. Food was very good. The restaurant reservation system could use some flexibility. You had to make reservations in advance and if you were on a short vacation it did not allow any wiggle room if you found yourself interested in trying a restaurant, you could not override the system even if there... More

The hotel itself is very quaint, it is located along side the Nipuche Lagoon. The food was good, a better variety would have been nice. Staff were very friendly, and went above and beyond to make you happy. Beds weren't very comfortable, but after a long day sightseeing it made no difference. Close to many bus stops. I would stay... More

What people must remember is that they are in Cancun NOT the UK, so if you want to eat Fish N Chips then stay in the UK!! The reason I say this is because during our visit we had people who had nothing better to do than critisize about anything and everything about this hotel. Mainly they moaned about the... More

I stayed at the Caribbean Princess from March 29th-April 5th. I went with my mom and it was her first all inclusive down south adventure. When we arrived at 5am iI wanted to leave right away. It was at best a 1.5 star resort, if you can evn call it a resort. This place needs to be shut down. When... More

If you are used to prison food, toilets that don´t always flush, being wake up every morning to the sounds of an old cassette tape of ABBA, personnel that looks friendly -when you tip them $5 every meal, but not so when you don´t- and you are left on your last day of staying without room service, toilet paper, anything... More

WORST HOTEL EVER!!!! Toilettes dont work, showers only run cold, beds are hard, food is disgusting, hot tub broken, smells of sewage the staff sucks and there are no other quests! Do not book here! I left and went to the Riu Caribie that hotel was amazing and I recommend there instead. Pay the extra and go to a better... More

My husband and I stayed at the Caribbean Princess Hotel just this past February and it was fabulous! The food was excellent , the staff are more than ready to help you at any time. The rooms are older looking, but clean. The beds were clean, the toilets flushed with a bit of difficulty but they do the job. If... More