just home from the crown paradise and defo had a ball. the hotel is very clean, staff are so helpful and the food is very nice, 5 restaurants and a buffet is fantastic to eat in though u have to book the day before for the restaurants. The maid we had on the 8th floor in the club side of... More

We were in Cancun for 7 nights from May 29th - 5th Jun and we had a blast. It rained for 3 days due to Storm Andrea. But you have to give 5 thumbs up to the excellent staff. They were running around day and night to keep the guests happy. At other hotels, there was like 1-2 feet of... More

The staff is very friendly. Good location, good prices, would be nice to have more restaurants without having to make a reservation 24 hrs ahead. The bar tenders are really busy, would be nice to have more people serving drinks.

Where do I start? Our experience was awful with this hotel from the service to the accommodations we were not impressed. I went there with my 4 children ages 13, 11, 3 and 1 for seven nights on June 7-14th. We were so excited upon arrival until...we saw the "family suite" bunk bed downstairs , steep stairs up to a... More

We just returned from 12 days which included 5 days of rain. We travelled with 13 family which included 4 children. Food was excellent for buffet food and international stations added to the selection daily. Always able to satisfy everyone. Visited all but the French restaurant and excellent food also. Drawback was getting reservations via the morning calling system and... More

as costco members for over 35 yrs. we trust costco for best quality... At this time we were quite disappointed at costco for offering this resort as a vacation choice...we trusted coscto to have only tested products before they are offered...well Crown Paradise Club in Canacun was nothing of such..this was our first time in Cancun...upon our arrival we were... More

We returned yesterday from here and I'm already missing the place!!! I read the reviews before I left and some filled me with dread, who wants to spend all that money to stay somewhere rubbish?? I never write reviews but felt i had to for this place as we had such a good time!! I stayed with my partner and... More

me n my wife loved this place 2 weeks of being treated like a king n queen the room on floor 8 room number 2827 was a palace the maid thelma went above and beond her job thank you thelma the staff were very friendly the food was good there is something for everyone we had 5 days of rain... More

Fist of all let me say I traveled here with a group of 12 family and friends. I shared a room with my daughter who drives an electric wheelchair. She had so much fun, smiled the whole time even during the rainy days that totaled over 20 inches of rain! I was extremely nervous flying out of the country with... More