First, I want to start by saying I have never written a review before and after this experience I felt it was necessary to prevent other people from experienceing what we just did. I am a traveler and always stay at 3 star resorts as I do not need the fancy necessities of a 5 star. I do not complain... More

extremely low rate for junior suites...very basic and few amenities. Several burnt-out lights, no washcloths, poor tv quality. Otherwise, a good value for the money. More

i stayed at the flamingo in the beginning of oct 2011 with my boyfriend and 4 other people. we were very pleased and impressed with the great deal we received through apple vacations! we upgraded to an ocean view (highly recommend). Juan the entertainer is awesome!! Love you juan!! and Jorge is an awesome bartender! the hot tub could of... More

My mother in law and I started doing an annual trip to Cancun 3 years ago, and have stayed at the Flamingo the last two. We are very happy with it and expect to stay there for many more trips. It isn't as fancy as some of the other resorts you pull up to in the airport shuttle, but the... More

Normally we wouldn't care about customer service at a hotel, as long as the rooms are clean and everything meets ur expectations. However upon checking in to our room at flamingos we found out our 'booking did not exist', after 45 mins waiting at reception they finally gave us our room key.. No explanations or where in the building our... More

The good - Location, location, location. Beautiful beach and across the street from shops. The servers were wonderful. The bad - Hot dogs every morning for breakfast. Unable to fill my Bubba insulated mug! Not enough palapas on the beach. The ugly - The sales people attempting to get you to go to the property next door by offering you... More

C+ hotel but great for the price; nice surprise. Cancun, in general, has seen better days. Many retail stores are closed and the beaches and hotels seem partially empty. Hotel zone beaches, in general on the ocean side, east side, one can't swim because of undertow. More

Hotel is old but clean .Furniture needs updated. Food, well...I was anxious to return home. The price was right for what was available. The hotel is not awful but leaves alot to be desired. Juan Duran was extremely helpful as the guest service provider. However, I dislike and feel uncomfortable from the pressure from the shop keepers and timeshare/residence club... More

The -ve: We asked for a top floor room in a quiet location and were told that wouldn't be a problem. Instead we were given a room next to the inside pool on the lobby level. On our insistence they did change our room to a quieter location the next day. This new room was on the 5th floor but... More