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All 173 Cancun hotels

Barcelo Tucancun Beach

3.5 of 5
Avda. Kukulcan km 13.5, Lote 24 | Zona Hotelera, Cancun 77500, Mexico
Hotel amenities
Barcelo Tucancun Beach
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69%
Ranked #69 of 173 hotels in Cancun
Most recent review
5 of 5 stars Reviewed 19 June 2013
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1,692 reviews from our community

Traveller rating
    503
    597
    292
    174
    126
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Families
272
 
Couples
465
 
Solo
31
 
Business
12
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
2 reviews
5 of 5 stars Reviewed 19 June 2013 NEW via mobile

The entertainment staff were awesome Enrique and Winnie and the girls did a great job engaging people in games and the games were fun. The waiters waitresses and bartenders were also fun to chat with and did a great job. Silvia was extra special. The hotel was clean the only exception is that I usually like to take the stairs... More

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Marinette, Wisconsin
1 review
1 of 5 stars Reviewed 14 June 2013 NEW

Just got back June 13th- Food was all the same all week long, some of it pretty old. Most workers very unhappy, unfriendly, could've cared less about anything. Coffee and ice water were VERY scarce. If it wasn't for the beach, this hotel would not make it. Very disappointing. Never go back.

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Leeds, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 14 June 2013 NEW

Absolutely faultless trip to this resort on the 2nd April 2013 for a two week all inclusive holiday with three friends. From breakfast to the choice of evening meals was very good and even my friend who is the fussiest eater I know managed to find something. I came across one miserable staff the whole two weeks everyone else was... More

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See 2 more reviews by Adam C for Cancun
Jonesboro, Georgia
1 review
3 of 5 stars Reviewed 12 June 2013

I was disappointed with this resort. It is the worse all inclusive resort I have stayed in. Adrianna was the only friendly person at the front desk. Housekeeping forgot to leave one item in the room every day. Sliding glass door handle was broken. Curtain rod falling down. The air conditioner did not work well. We told the front desk,... More

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Milwaukee, Wisconsin
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 8 June 2013

My husband and I just got back from Barcelo in Cancun. We unfortunately had a really rainy week, but there was still plenty to do. They had lots of games out in one of the big rooms where people could just drink and hang out. There was coffee out in the lobby bar until about noon, so my husband and... More

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mpgiesemann, marketing Office at Barcelo Tucancun Beach, responded to this review
10 June 2013

Dear Customer Thank you for choosing the Barceló Tucancún Beach during your trip to Cancun. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our service. We hope you give us another chance to serve you, if you happen to visit Cancun in the future. With best regards, Marc Giesemann More

Illinois
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 June 2013

May 28-June 2nd.....We took our daughter and her friend for their 18th bdays/high school graduation celebration. Had a fabulous time. The food was awesome and the drinks were great. If you needed them stronger, they would add another shot. Our room was awesome. 4th floor oceanview balcony room. Left a $3 tip every morning for housekeeping and room was cleaned... More

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mpgiesemann, Marketing Office at Barcelo Tucancun Beach, responded to this review
10 June 2013

Dear Costumer, Greetings, thanks for choosing Barceló Tucancún Beach It was a pleasure to have you with us, Thanks for taking time to value and rate our product and services, we are very happy to know you had an amazing time with us, we would feel very honored to welcome you again so please let us know about your next... More

Philadelphia, Pennsylvania
1 review
4 of 5 stars Reviewed 2 June 2013

I stayed memorials weekend. At first i was afraid because i read all the reviews. None of them i agree with, the food was good. Their service was excellent, they treated me and my friends as if they we're happy we were there and like we mattered. As soon as you step foot on the property the catered to our... More

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mpgiesemann, Marketing Office at Barcelo Tucancun Beach, responded to this review
10 June 2013

Dear Costumer, Greetings, thanks for choosing Barceló Tucancún Beach It was a pleasure to have you with us, Thanks for taking time to value and rate our product and services, we are very happy to know you had an amazing time with us, we would feel very honored to welcome you again so please let us know about your next... More

Oklahoma
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 30 May 2013 via mobile

My husband and I stayed for 5 days this May 2013. Overall, it was great!! Service- unbeatable! Everyone we encountered, from front desk, to servers to bartenders and housekeeping were SUPER friendly and helpful. Rooms- we hand an ocean view with a balcony. Room 7022. Loved it! View was gorgeous. Bed was super comfy. Mini bar was great! Huge shower.... More

Was this review helpful? Yes 1
mpgiesemann, Marketing Office at Barcelo Tucancun Beach, responded to this review
10 June 2013

Dear Costumer, Greetings, thanks for choosing Barceló Tucancún Beach It was a pleasure to have you with us, Thanks for taking time to value and rate our product and services, we are very happy to know you had an amazing time with us, we would feel very honored to welcome you again so please let us know about your next... More

Hibbing, Minnesota, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 28 May 2013

My wife and I decided to stay at the Barcelo Tucancun after many hours of researching many different resorts/hotels . We stayed for a week and it was a great stay! The hotel is located right on the beautiful beach of Cancun with the frontside of the resort adjacent to the Kuklucan mall. The resort is very clean; has great... More

Was this review helpful? Yes 1
mpgiesemann, Marketing Office at Barcelo Tucancun Beach, responded to this review
30 May 2013

Dear Costumer, Greetings, thanks for choosing Barceló Tucancun Beach It was a pleasure to have you with us, we are very happy to know you had an amazing time with us, we would feel very honored to welcome you again so please let us know about your next trip, to make it even better. Thanks for taking time to value... More

Pontyclun
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 27 May 2013

Fab hotel, great location. Room huge and spacious. All inclusive fab included mini bar in room which was really useful. Loved the fact that the corridors were open air so could go straight from air conditioned room to heat of mexico. A la carte mexican restaurant was great, food really good, so good we booked in again. Hotel always clean... More

Was this review helpful? Yes
mpgiesemann, Marketing Office at Barcelo Tucancun Beach, responded to this review
30 May 2013

Dear Costumer, Greetings, thanks for choosing Barceló Tucancun Beach It was a pleasure to have you with us, we are very happy to know you had an amazing time with us, we would feel very honored to welcome you again so please let us know about your next trip, to make it even better. Thanks for taking time to value... More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Great time(23)
  • Ocean views(22)
  • Very nice(21)
  • Lobby bar(20)
  • Mexican restaurant(20)
  • Main pool(10)
  • Rooms are clean(8)
  • Front desk staff(6)
  • Friendly and helpful(6)
  • Pool area(6)

Additional Information about Barcelo Tucancun Beach

Address: Avda. Kukulcan km 13.5, Lote 24 | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar/Lounge Beach Business Centre Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#45 Top resorts Hotels in Cancun
#53 On the Beach Hotels in Cancun
#58 Family Hotels in Cancun
Price Range: €€
Hotel Class:3.5 star (3.5*)
Reservation Options:
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Also Known As:
Barcelo Tucancun
Barcelo Hotel Cancun
Tucancun
Barcelo Hotel Tucancun Beach
Barcelo Tucancun Beach Hotel
Tucancun Beach
Tucancun Hotel
Cancun Barcelo
Barcelo Tucancun Beach Resort

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