We stayed at the Cancun Palace January 29th till Feb 5th 2012. there was 7 of us in our group and we booked for 3 rooms. yes there is construction going on right now in the lobby/check in area. The hotel will be known as the Hard Rock Hotel Cancun around March of this year and they are renovating the... More

Cancun Palace is the Place to be ! We had the luxury of getting a day pass here .. What a treat we had buffet breakfast, lunch by the pool then we visited the beach, wait staff is great they are pleasant and take pride in their work. Had dinner at Zen Japanese restaurant. Dinner was awesome, not to mention... More

Last summer my family and I spent one week at the Cancun Palace. We enjoyed the lovely beach and activities at the hotel. The staff was very helpful and friendly. We used our hotel credits to explore the sites and adventures in the local area. The Cancun Palace was very economical and had all visitor needs readily available right at... More

We stayed in October 2011 for our 3rd Palace resort vacation. We have previously stayed at the Aventura and Moon Palace. We stayed as a guest of members. Pros: Sept-October are when the sea turtles lay their eggs and if you are very observant than you can get the opportunity to release baby sea turtles at night. You will see... More

We went to Cancun back in July and were actually staying at another location close by (not All Inclusive). We ended up taking a day tour there. We ended up moving over to Cancun Palace for the last two days and our stay and service was just like being in Paradise! Will definitely stay their or at a sister Palace... More

We were at the Cancun Palace at the end of Jan 2012 to do a site tour of our wedding end of June 2012. It was amazing. The resort was clean and beautiful. The staff was amazing. The food was great. The 24 hour room service was even better. I have been to many resort and worked at Club Med,... More

My boyfriend and I went during Oct. 13-16. The service was outstanding! Every staff member was always attentive, friendly, and willing to help. Our room was big, and perfectly clean. We spend most of our evening in the lobby bar, and always had a blast. The bar staff at the lobby, and pool are one of a kind. Each bartender... More

We have had several stays at the Cancun Palace and they all were exceptional!!!! There is nothing missing in their customer care and service! We were so happy with the food ~ the room ~ the staff ~ it is just a great facility ~ It is beautiful and the spa is incredible! Would highly recommend the Cancun Palace to... More

We visited the Cancun Palace over Thanksgiving. My husband and I had been to Cancun but we wanted to bring our kids this time. (15, 12, 9). We all had a wonderful time and enjoyed the Cancun Palace. The staff are amazing! The food was okay, we all found something that made us happy! The bartenders and servers are amazing!!... More