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Iberostar Cancun

4.0 of 5
Blvd Kukulcan Km 17, Cancun 77500, Mexico
Hotel amenities
Iberostar Cancun
Ranked #14 of 171 hotels in Cancun
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841 reviews from our community

Traveller rating
    513
    219
    73
    18
    18
See reviews for
Families
317
 
Couples
283
 
Solo
23
 
Business
38
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Windsor, Canada
1 review
4 of 5 stars Reviewed 23 May 2013 NEW

Returned from Iberostar Cancun on May 4th. Overall a good experience, but found the resort quite small in comparison to others we've stayed at. The food was just ok. The buffet seemed very limited and repetetive. Daniel, Diageo, Sunday, Jesus and Paula....the BEST entertainment staff I've ever come across. They went over and above and by the end of the... More

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Orlando, Florida
1 review
5 of 5 stars Reviewed 23 May 2013 NEW

Olympus Tours, was awesome they had all the information on our group and made us feel to the hotel safe. My trip turned out really great, we had a blast Olympus Tours was amazing with our bookings for our excursion, THANK YOU Diana Flares!!!

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Houston, Texas
1 review
5 of 5 stars Reviewed 22 May 2013 NEW

The Star Friends and the entertainment really made me so happy! I have never been to an all inclusive resort before, I just expected drinks, a beautiful pool and a beautiful beach. I certainly got all that and more. The Star Friends made me feel ALL INCLUDED. Jesus, Sunday and Daniel have great attitudes, love what they do, and they... More

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1 review
5 of 5 stars Reviewed 21 May 2013 NEW

I think this is a great resort and this is the second time I've stayed at an Iberostar resort and would absolutely stay at another iberostar.My boyfriend and i went for 6 days and 5 nights and it was fabulous from start to finish! We were greeted with drinks and our room was ready immediately even though we arrived around... More

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springfield, IL
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 21 May 2013 NEW

This is my second stay with Iberostar, the first was in Riviera Maya and now our last trip was with the resort in Cancun and both trips were amazing. When choosing resorts i have read every review, looked at pictures, locations, compared them side by side and no other resort has ever came close to what Iberostar offers. My husband... More

Was this review helpful? Yes 1

Review collected in partnership with Iberostar

Saint Louis, Missouri
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 20 May 2013 NEW

This was our first time at the Iberostar Cancun, but our 7th time to an all-inclusive resort in the Cancun/Playa del Carmen area. It was a great resort especially if you have smaller children. Their kids pool area is awesome. Our 3 year old son played there for hours without us having to worry about him too much, and he... More

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Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 20 May 2013 NEW

Iberostar Cancun strove to meet every need we had before we even knew we needed anything! I just got back from a girls' trip. Iberostar Cancun was easy to get to from the airport. The friendliness and professionalism of the staff was fantastic! The hotel was pristine. The food was all cooked for me and the staff was happy to... More

Was this review helpful? Yes 2
Atlanta, Georgia
1 review
4 of 5 stars Reviewed 19 May 2013 NEW

Everything you read about the Iberostar is true. Great hotel, perfect pool and beach. Good food and nightly shows worth going to. Star friends really try very hard, there is always some activity going on. Only some problems need to be fixed. The internet service needs to be redone completely. Wifi worked only about 1/2 the time we were there.... More

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IberostarMexico, Quality Manager at Iberostar Cancun, responded to this review
23 May 2013

Dear Guest, Thank you for taking the time to write and share your vacation experience and your impressions of Iberostar Cancun. We are glad you enjoyed our facilities, the service and the wonderful nightly shows. We appreciate your comments regarding the service and activities organized by our star friends as they do work really hard to make your holiday as... More

Houston, Texas, USA
1 review
5 of 5 stars Reviewed 19 May 2013 NEW

One of the most efficiently managed hotels I've ever stayed in. Had a couple of problems with the television and a repairman was at my door within 5 minutes of my call for assistance. The food is good and plentiful; the grounds are spotless; the service is par excellence. Will stay there again because it's the best value I've found... More

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Review collected in partnership with Iberostar

Baltimore, Maryland, USA
1 review
5 of 5 stars Reviewed 19 May 2013 NEW

From the very moment we arrived at the hotel the ambiance of the entire establishment was apparent. The sevice and friendliness of the staff was outstanding. The food in the main cafeteria was very pedestrian but acceptable. The Japanese restaurant was outstanding. The steak house was OK. The only problem we had was the handicap accessibility of the pool. I... More

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Review collected in partnership with Iberostar

IberostarMexico, Quality Manager at Iberostar Cancun, responded to this review
23 May 2013

Dear Guest, We would like to thank you for choosing our hotel for your family vacation. Thank you for pointing out the good service that gives our staff, they work very hard every day in order to give the best experience to our guests. We are sorry to read that you have some difficulty to get into the pool, we... More

 
 
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Additional Information about Iberostar Cancun

Also Known As:
Iberostar Cancun Hotel
Iberostar Cancun Hotel Cancun
Hilton Hotel Cancun
Hilton Cancun Hotel
Hilton Cancun
Cancun Hilton
Hilton Golf Spa Resort Cancun
Hilton Cancun Resort
Address: Blvd Kukulcan Km 17, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Parking Children Activities Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotels in Cancun
#12 Top resorts Hotels in Cancun
#13 On the Beach Hotels in Cancun
#13 Luxury Hotels in Cancun
Price Range: €€€
Hotel Class:4 star (4*)
Reservation Options:
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Iberostar Cancun
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