Inter-Continental Presidente Cancun Resort (Cancun, Mexico) - Resort Reviews

Also Known As:: Intercontinental Presidente Cancun Hotel; Intercontinental Presidente Cancun Hotel Cancun; Intercontinental Cancun; Inter Continental Presidente Cancun; Presidente Intercontinental Cancun

Address: Blvd Kukulcan Km 7.5 | Quintana Roo, Cancun 77500, Mexico

Phone Number:

Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun

Amenities:

Bar/Lounge Beach Business Centre Fitness Centre Free Parking Children Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access

Hotel Style:

#27 Family Hotels in Cancun

#29 Luxury Hotels in Cancun

#30 Top resorts Hotels in Cancun

#33 Romantic Hotels in Cancun

#34 On the Beach Hotels in Cancun

Price Range: €€

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: Presidente InterContinental CancÃºn Resort is all you could ever want in a tropical retreat: comfy accommodations, superb restaurants and a picture-perfect beach. Central shops and nightlife are 10 minutes away, Isla Mujeres is just across the water, and there s a golf course next door. In two hours or less, you ll stand in awe of ancient Mayan ruins. ... more less

Reservation Options:: TripAdvisor is proud to partner with IHG, Expedia, Booking.com, Orbitz, BookIt.com, Hotels.com, Priceline and MexVax so you can book your Inter-Continental Presidente Cancun Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

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777 reviews from our community

See which rooms travellers prefer - 119 traveller tips

Shawn M

Ligonier, Pennsylvania, United States

1 review

1 helpful vote

“Poor Customer Service Before Getting There!!!!”

Reviewed 22 May 2013 NEW

I booked a room for 6 night stay and called the Hotel twice to upgrade my room to concierge/Club Level. Talked to Jesus two times and he told me he would E-mail me pictures and the Information I needed. Never received anything. I also called and asked for a manager, Who put me on hold for over 10 minutes. I... More

Was this review helpful? Yes 2

Problem with this review?

Dear Value Guest, Thanks to your feedback we had investigated the details mentioned to make sure this will never happen again. I am so sorry to learn that you experienced some issues before arrival, causing the cancelation of your reservation at our property. We have checked with Jesus and realized that he had sent an email but there was a... More

AlwaysGl0beTr0tting

Los Angeles, California

Senior Contributor

29 reviews

29 hotel reviews

Reviews in 20 cities

27 helpful votes

“Just above average in Cancun”

Reviewed 17 May 2013

I love the Hyatt Regency in Cancun, its very clean with a fantastic beach. The hotel is not as fancy as some of the big Fiesta resorts, etc however it has a great feel to it. Unfortunately the Hyatt was booked so I booked a night at Intercontinental Cancun, I have stayed at several InterContinental's around the world so I... More

Was this review helpful? Yes

Dear Guest, Thank you for your recent review of Presidente InterContinental Cancun on TripAdvisor. I sincerely apologize that the experience you had at the hotel was not up your personal expectations, Your perceptions and constructive comments about our property and services are very important to us. Once again thaks for your comments. Sincerely, Nathalie Urban General Manager More

Rob S

Pasadena, California

Reviewer

3 reviews

Reviews in 2 cities

“Wonderful holiday in Cancun!”

Reviewed 13 May 2013

Great hotel, very nice and quiet, not a "mega" resort but an understated, sophisticated place. The Presidente Intercontinental is located on the best beach in Cancun with white sand and very small waves, perfect for children. The bar next to the pool, on the beach is very enjoyable, we had terrific cocktails and good service. Especially we enjoyed talking with... More

Dear Guest, Thank you so much for your remarks about our hotel. We totally appreciate your kind comments. It’s great to see you liked our rooms, restaurants and beach. Thank you for pointing out the service received by our staff – especially by Olegario. We are looking forward to welcoming you back very soon. Cordially, Cordially, Nathalie Urban General Manager More

kfhm

NW California

44 reviews

36 hotel reviews

Reviews in 33 cities

14 helpful votes

“Great location, great staff, fantastic hotel value”

Reviewed 6 May 2013

We stayed two nights after spending several days in Playa del Carmen and Isla Mujures. This was our "large hotel" experience after staying in smaller hotels. We knew what to expect and the hotel delivered (both good and bad). The facilities were good to excellent. In particular we found the beach very nice and just want we wanted. We knew... More

Was this review helpful? Yes 1

Dear Guest, Thank you for choosing to stay at Presidente InterContinental Cancun and for taking the time to post a review of your recent stay. I am delighted to read your detailed comments about our hotel, and I do hope we will have the opportunity to welcome your return. Once again, thank you for your comments and for choosing to... More

theloneagent

NYC

Senior Reviewer

10 reviews

8 hotel reviews

Reviews in 4 cities

5 helpful votes

“Nice Hotel Amazing Beach!”

Reviewed 5 May 2013

Let me start by saying I have been traveling to Cancun for almost 30 years and this section of the beach is by far the best. I stayed here a few times over the years. Very calm water, in a nice area with mix of residential and hotels. I had the breakfast package which was worth the money very nice... More

See 3 more reviews by theloneagent for Cancun

Dear Guest, Thank you so much for your kind comments regarding your recent stay and impression of the hotel! We appreciate you taking the time to tell us what a positive experience you had. We look forward to welcoming you back during your next visit to Cancun. Cordially, Nathalie Urban General Manager More

16lincoln

Atlanta, Georgia

Contributor

12 reviews

9 hotel reviews

Reviews in 11 cities

6 helpful votes

“I didn't want to leave”

Reviewed 30 April 2013

Intercontinental Presidente, Cancun Resort I like this property so much that I cancelled a reservation at a very good Cancun hotel to spend two extra days here. Sophisticated and restrained, it is immaculately maintained, with not a speck of trash on the grounds, not a twig out of place. Its pool is a jewel; its beach a delight. The staff... More

Was this review helpful? Yes 3

Dear Guest, We would like to thank you for taking your time and post your comments on TripAdvisor; believe me your feedback is really appreciated. I'm glad you enjoyed your room, our facilities and service; we have taken notes to pleasant your recommendations. Once again, thank you for sharing your experience. We hope to see you again in a near... More

Klara A

Gothenburg, Sweden

11 reviews

Reviews in 8 cities

4 helpful votes

“Excellent location, great hotel but a bit overprized?”

Reviewed 29 April 2013

Nice hotel who gave a very serious impression with friendly staff, offered a lot of facilites etc. Big pool area with one pool only for adults, free towels and hotels own sun beds. Amazing beach! Very family-friendly for younger children. But a bit crowded. Hotel has a business area with computers and internet. Hotels offers shuttle to airport but taxi... More

Dear Guest, I am pleased to learn of your very positive impressions after your stay with us at Presidente InterContinental Cancun. Thank you for sharing your feedback and we certainly look forward to welcoming you back. Cordially, Nathalie Urban General Manager More

samanthaonstyle

Washington DC, District of Columbia

Top Contributor

88 reviews

28 hotel reviews

Reviews in 26 cities

52 helpful votes

“FANTASTIC - ready to go back!”

Reviewed 25 April 2013

I stayed here in April for four nights to celebrate my birthday. It was my first time to Cancun so I didn't know what to expect--but I'm already planning my next visit. If you're looking for an all-inclusive hotel with wild parties and thumping music, look elsewhere. If you want a beautiful property (with the best beach) and a relaxing,... More

See 4 more reviews by samanthaonstyle for Cancun

Dear Valued Guest; Thank you for your compliments and expanding on your experiences with us o your recent visit. We greatly appreciate your review and are so pleased to hear that you had a wonderful stay with us here at the Presidente InterContinental Cancun. Once again, thank you for sharing your experience, and write such a detailed review. We hope... More

Moosebear425

Greendell, New Jersey

45 reviews

Reviews in 30 cities

23 helpful votes

“Perfect in every way!”

Reviewed 23 April 2013

Loved this hotel! Our stay here couldn't have been better. From the minute we arrived- the staff was polite, helpful and attentive. The grounds were stunning and well-maintained. The breakfast buffet was loaded with choices and food quality was excellent. We also had dinner at the open-air dining room on the beach, which features an outdoor BBQ. Servers were very... More

Dear Guest, Thank you for taking the time to review our hotel. We are glad to hear about your excellent stay. We work hard to maintain our facilities and ensure service that will exceed our guest’s expectations. We take great pride in our restaurants & bars, we are delighted you had the chance experience them. We look forward to seeing... More

Iain C

Sydney, Australia

17 reviews

14 hotel reviews

Reviews in 13 cities

“Great hotel, loved the beach”

Reviewed 19 April 2013

Had an overnight stay here on our way to Merida. The hotel is located 25 minutes by taxi from the airport. We had flown in from SYD via SFO and pre-organised a Gray-Line shuttle from the airport to the hotel on arrival which cost US$15 per person and was a good idea after arriving tired and with jet-lag and confronted... More

Dear Guest, Thank you for reviewing your overnight stay at our property and for including some traveler tips. I am glad that you found our location and services convenient for your vacations needs. We hope to serve you again during a future Cancun visit. Cordially, Nathalie Urban General Manager More

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Inter-Continental Presidente Cancun Resort Reviews, Cancun

Inter-Continental Presidente Cancun Resort

777 reviews from our community

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