This is a very special place, taking you back in time. Yes, it's a little rustic, and the room can feel cold in the winter, but the ambiance more than compensated for little inconveniences. The hotel is a little far from the center: a good 20 minute walk from anywhere, but you can also catch a quick taxi. I will... More

I am perplexed by the bad reviews but understand there are always the toursist(s) that expect everything as it is at the 5 star hotels. Those that cater towards people who travel but don't really put themselves into the culture they are traveling in. All of the staff and volunteers where wonderful. They seem to be here 24x7, so if... More

What a wonderful house the Na Bolom. Traditional spanish style with inner courtyards, nicely maintained and with a little garden in the back. Excellent museum and artifacts from the previous owners Frans and Gertrude Blom. Like having a hotel room in the museum, very special. If you have interest in archaeology and/or history of the Maya or region, this is... More

We absolutely loved the experience at Casa Na Bolom . We stayed 3 nights and we loved the atmosphere of this museum/hotel. The manager was accomodating and helpful and the staff friendly. It is an expensive place, but for some good reasons and for the incredible story that is behind Casa Na Bolom. More

We enjoyed Na Bolom greatly and found it charming and tasteful. While walking around the museum hotel, you can enjoy all the great B&W portraits of the Lancandon people hanging all over the complex. We also love the wood fireplace and it helped in the evening when it got cold. My partner loves the library and spent a lot of... More

I haven't been very good about reviewing places, though I use TripAdvisor religiously. So feeling guilty, I wanted to check the reviews for Na Bolom since I remembered the place so fondly from a trip two years ago. I was shocked to see the negative reviews. Now, granted, if you are looking for a four-star hotel experience, this is not... More

You may fall into the trap, as we did, to assume that service in general and quality of the rooms are equivalent to the cuteness and uniqueness of the Museum. Wrong! It is true that the place is unique and well maintained ... but it isn't a hotel. Dinning or even having breakfast is an absolute nightmare, since quality of... More

The hotel is very authentic and beautifully decorated. I'm not sure how the weather is like there during other months, but I was there in February and it was very cold at night. But it's true not only for this hotel, but for all the buildings in San Cristobal de las Casas, there's no central heating. So keep that in... More

Ok so the fact that ths place does good comunity work is only going to carry it so far. Yes the museam, the culture is all great. But your staying here because it is a hotel right? Expect extremley slow service, you will have to go and find a waiter if you want to eat here, he can be found... More