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Hotel Palacio de Moctezuma

16 Av. Benito Juarez, San Cristobal de las Casas, Mexico
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Hotel Palacio de Moctezuma
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16 reviews from our community

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Traveller rating
    2
    5
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Date Rating
1 review
2 of 5 stars Reviewed 2 January 2013

Despite central location and decent price, our stay here was completely marred by a rude awakening at 6am by an extremely noisy boiler!!! We rang reception immediately to inform them of this and 20 minutes later we are still waiting for it to be switched off!!!! Not happy especially when this was the one day on holiday we can get... More

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Fredericton, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 11 September 2011

This hotel had a great location right downtown in San Cristobal de las Casas, just a 5-10 minute walk to the huge market, restaurants, and bars. Outdoor-sy feel with beautiful scenery from the rooms and balconies. Very friendly staff as well. The only bad thing I would say about this hotel is that they don't have an elevator, and the... More

Was this review helpful? Yes 2
Adelanto, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 July 2011

this place was just couple of minutes from the main streets. the rooms were very clean and the staff were nice i would come back to this hotel. they also have a computer in the lobby that you can use.

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Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 18 April 2011 via mobile

The rooms are good size, fairly good cleanliness, nice staff, wireless Internet throughout hotel free, iffy security since you can leave your key at the desk and they don't seem to question who ask for it. Not a bad place to stay for a quick stay in San Cristobal.

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Ghent, Belgium
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 6 March 2011

It stank and was not very hygienic. Unfriendly staff, limited knowledge of English.

Was this review helpful? Yes 2

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4 of 5 stars Reviewed 2 January 2011

the style of the hotel is more like hacienda style i believe. It is large hotel with 3 floors and 2 or 3 courtyards. The room is cleaned daily, and they leave fresh bottled water and towels folded and pressed as well as bars of soap. The staff are friendly and helpful. The wireless internet is a bit inconsistent and... More

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Cozumel, Mexico
Senior Contributor
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1 of 5 stars Reviewed 18 March 2009

I recently stayed at this hotel for the first time--and the last time. I hope this can serve as a warning to others. First, my repeated reservation requests on the website were ignored. So, on the day of my arrival, I phoned was told reservations were available , gave them my name and arrive 3 hours later--no reservation. They did... More

Was this review helpful? Yes 4
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genova
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Rome, Italy
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1 of 5 stars Reviewed 6 September 2012
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Additional Information about Hotel Palacio de Moctezuma

Address: 16 Av. Benito Juarez, San Cristobal de las Casas, Mexico
Region: Mexico > Southern Mexico > Chiapas > San Cristobal de las Casas
Amenities:
Business Centre Free High-Speed Internet Free Parking Restaurant Room Service
Hotel Style:
Ranked #59 of 66 hotels in San Cristobal de las Casas
Price Range:
Reservation Options:
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Hotel Palacio de Moctezuma
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