I was there for a 4 days (business and social). The place has an excellent location. It is near the downtown area, with anything you need close by. The rooms are impeccably clean and the service cannot be better. Everyone in the staff is attentive and personal, helping out with anything you require. The amenities are a bit limited compared... More

They stole an ipod from the room. They also didn't respect the fare they said they charged. At ower arrival they gave us terrible rooms, even though they had better ones. Excelent location. ........................................................................................................................................................................................................................................,,.,.,, ........................

Service at the hotel is great. We arrived way before the 3pm checkin time with several large bags. They gave us a room right away. Bad news is, it faces one of the busiest streets in town, there is no A/C (it was hot), and the street traffic noise made it difficult to leave the doors open. We left the... More

The customer service is excellent. The buffet as breakfast is ok but I think it could be better. The rooms are ok, clean but they mostly not have windows so it is very dark inside. I didn´t like that they don´t have air conditioner in the rooms just ventilators and in summer is not nice. They don´t have king size... More

While freshly renovated, this place is NOISY. If sleep matters to you, stay away. The better rooms all face an open courtyard restaurant. Metal furniture over stone floors starts rattling at 630 am. The place is filled with students on tours who are being themselves, IE noisy until 3 am.

We stayed 3 nights there, mainly for proximity to our friends house, but found the hotel not satisfactory, cleaning used allergenic product which triggered my wife-s allergies and when we checked out the desk did not have organized listl of charges, did not list our deposit correctly and ended up charging us for extra das which it took 2 weeks... More

I was a little concerned booking a hotel in a different country , and In a city I knew little about , over the internet, being from Toronto,Canada I chose Hotel Francia and have no regrets ........I would stay there again any time I visit Oaxaca. The Location was great ,the rooms were very clean and well kept and the... More

The room was absolutely nothing compared to the pictures shown on the Internet. It was dirty, old, extremely noisy, sub-par decorated. When we asked for hand towels, the hotel desk said the didn't manage any, nor any bath rugs. The bathroom sink cluttered at the first use, I even had help come inside the room to leave toilet paper while... More

This was the first hotel our taxidriver took us to when we arrived in Oaxaca early in the morning. We payed about 600 pesos for one night there, and it included breakfast. We would normally not have taken a hotel in that price range but we were exhausted from the trip and wanted to sleep. The service was great, location... More