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Four Points by Sheraton Mexico City Col. Roma

2.5 of 5
Alvaro Obregon 38, Mexico City 06700, Mexico (Formerly Hotel Xi Ciudad de Mexico Roma)
Hotel amenities
Four Points by Sheraton Mexico City Col. Roma
Ranked #47 of 258 hotels in Mexico City
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23 reviews from our community

    Trip type
Traveller rating
    6
    14
    2
    1
    0
Date Rating
Chicago, Illinois, United States
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 7 April 2013

I recently completed a three night stay at the Four Points by Sheraton Colonia Roma. Without a doubt, this hotel provides a great mix of attentive service and overall value. While only a Four Points (the lowest tier of Starwood Hotels), it certainly isn't reflected in the size of the hotel rooms or the contemporary decor of the atrium. Even... More

Was this review helpful? Yes 1
San Cristobal de las Casas, Mexico
Senior Contributor
48 reviews 48 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 15 March 2013

It was a good move that the hotel changed from a Quality Inn las June to a Four Points. It is now with the chain that reflects the level of the hotel. I have been coming to this hotel for about 2 and a half years. I stay here every time I need to be in Mexico for business. The... More

Was this review helpful? Yes 1
See 7 more reviews by Cangar for Mexico City
Manherdz, Manager at Four Points by Sheraton Mexico City Col. Roma, responded to this review
15 March 2013

Dear Guest; Thank you very much for your comments our main goal is you satisfaction and hear that we area causing this impact is very important to us, the reason of all our effort is you and alll opur guest, thabnk you very much for you loyalty and preference. Best Regards Manuel Hernandez More

Los Gatos, CA
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 14 March 2013

The staff is very friendly and helpful and the hotel is a fun district with lots of young energy and some decent restaurants. Lots of interesting things within walking distance. The rooms are fine but my big beef with this hotel are the beds. They are HARD. We were very disappointed that they do not use the "Heavenly Bed" like... More

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Manherdz, Manager at Four Points by Sheraton Mexico City Col. Roma, responded to this review
15 March 2013

Dear MrBoyo; Thank you so much for your comments unfortunately we are still using the other beds how ever the good news is tha the Fou confort Bed will be available in june, thank you really much I really apreciate you time to let us know how do you feel with us. Best Regards Manuel Hernandez More

miami
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 13 March 2013

Simple and located hotel in a very nice part of Mexico City. The staff was pleasant and accommodating. I received great tips from the front desk on places to eat around the neighborhood (i.e. Casa Lam). The room was simple and clean. The gym had a nice view of the city. I'd like to to take this opportunity to give... More

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Manherdz, Manager at Four Points by Sheraton Mexico City Col. Roma, responded to this review
Google Translation
15 March 2013

Estimado Sr. Da Silva; Muchas gracias por sus comentarios, para nosotros es muy importante la satisfaccion de nuestros huespedes y... More

NYC
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 16 February 2013

For those of you who know Mexico, you'll know that this hotel is located very conveniently to the Condessa/Roma neighborhood with it's super trendy shops, restaurants and bars. The hotel isn't the most luxurious, best appointed or in perfect shape - but it is clean, well stocked and reasonably nice. The price is excellent, you get full starwood benefits, and... More

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Manherdz, Manager at Four Points by Sheraton Mexico City Col. Roma, responded to this review
15 March 2013

Dear Mr gzicherm; Thank you so much for your comments, we are sorry because the problem with the internet we are still workning to improve the service and avoid this kind of situations, unfortunatelly some times is not is our hands, by the other way is good to hear that your problem has been solved and you did not loose... More

Mexico City, Mexico
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 6 February 2013

The hotel´s installations are in great shape and the location makes it easy to get to the popular neighborhood known as La Condesa or La Roma by simply walking. At a few steps from the hotel you have a wide variety of restaurants, bars, coffee shops, boutiques and night life. The room was large and clean, everything worked fine and... More

Was this review helpful? Yes 1
See 2 more reviews by Karla1281 for Mexico City
Manherdz, Manager at Four Points by Sheraton Mexico City Col. Roma, responded to this review
Google Translation
15 March 2013

Estimada Karla1281; Lamento mucho que esta experiencia con nosotros no haya sido del todo placentera, estoy localizando la reserva y... More

Norwalk, Connecticut
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 5 February 2013

Not a bad stay, but more a business hotel than for travel. Room was a bit small but adequate. Clean and fairly well appointed. Our little coffee maker was broken and we asked 2x over our 6 day stay for a new one which never appeared. Breakfast included was minimal but adequate, extras availalble if you want to spend. Neighborhood... More

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See 2 more reviews by sleeplessinajijic for Mexico City
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 22 January 2013

When I found out Four Points had opened a new location in Mexico City, I had to go try it. My first impressions are a mix of bitter sweets, but some of them are due to a very new system for personnel, and it was obvious that some of their tasks were still manual. Systems were just not ready at... More

Was this review helpful? Yes 1
See 3 more reviews by compost1 for Mexico City
New York City, New York
Senior Contributor
21 reviews 21 reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 8 January 2013 via mobile

Rooms are okay, service is good, they upgraded us without even asking, but a few of the rooms have terrible toilet exhaust smells because since rooms don't have exhaust fans.. Possibly, only negative i have to say about hotel. Great value, best hotel in immediate area!!!

Was this review helpful? Yes 2
Boston
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 January 2013

Great location - great value - free WiFi that was actually fast (like stream Netflix fast). Loved how many restaurants and trendy bars there were around the hotel. The staff were 100% fluent in English and made my stay much easier than it otherwise would have been. I will say that just keep in mind this is the low end... More

Was this review helpful? Yes 1
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Additional Information about Four Points by Sheraton Mexico City Col. Roma

Also Known As:
Quality Inn Mexico City
Mexico City Quality Inn
Four Points By Sheraton Mexico City Col. Roma
Address: Alvaro Obregon 38, Mexico City 06700, Mexico (Formerly Hotel Xi Ciudad de Mexico Roma)
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#32 Business Hotels in Mexico City
Price Range: €€
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Four Points by Sheraton Mexico City Col. Roma
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