We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 106 Guadalajara hotels »
TRAVEL ALERT: SECURITY SITUATION More info

Hilton Guadalajara

4.0 of 5
Avenida De Las Rosas 2933 | Rinconada Del Bosque, Guadalajara 44540, Mexico
Hotel amenities
Ranked #12 of 106 hotels in Guadalajara
4.0 of 5 stars 88 Reviews
Show the lowest price for this hotel*
CHECK RATES!
*from our partners
Write a Review

88 reviews from our community

    Trip type
Traveller rating
    32
    30
    10
    12
    4
Date Rating
tani87
Milan, Italy
Senior Reviewer
7 reviews
1 helpful vote
5 of 5 stars Reviewed 31 January 2012

I was here with a collegue twice, for business reasons. Staff is so nice and kind, they reminded about us the second time we came and were very helpful with everything. One night I had some troubles with my room neighbors, since they were making lot of noise; I called the reception and in less than 5 minutes they sent... More

Was this review helpful? Yes
HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review
9 February 2012

We have received with great interest your valuable and very favourable comments, which we have discussed with our staff, in order to improve continuously the service we provide to our clients and guests. All of our staff work hard in order to please our guests. We appreciate the time you have taken to let us know your impressions, and look... More

voyagean78
Queretaro, México
Contributor
17 reviews
7 helpful votes
2 of 5 stars Reviewed 25 January 2012

LOCATION: It's located right across the street from Guadalajara Expo, the most important exposition and congress venue in the city, so location is fine if you are attending something there. Otherwise, downtown is about 15 minutes driving. SERVICE: Service is kind of cold and impersonal if you are expecting the mexican warmness. There's a service hotline which allows you to... More

Was this review helpful? Yes
HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review
28 January 2012

Thank you very much for your valuable comments about your last stay in our Hotel. We are very sorry to learn that we seem to have failed in providing a satisfactory service during your stay. Be assured that we have analyzed all your points and we are taking corrective actions in order to prevent future breakdowns of this nature. We... More

cristal l
Newark, California
1 review
5 of 5 stars Reviewed 11 January 2012

I was here on Christmas Day passing through Guadalajara for the night. Check in was really quick, which is what I wanted espacially after being in an airplane for so long. The room was beyond what I came to expect especially for the price i was offered. Not only where the beds comfortable, but the pillows where perfect for a... More

Was this review helpful? Yes
HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review
20 January 2012

Thank you very much for your valuable comments about your last stay in our Hotel. All our team members are striving to do their best every day in order to satisfy our guests. Looking forward to have the pleasure to welcome you back in the near future I remain. Sincerely, Peter M. Leder General Manager More

Hfr1979
Guadalajara
1 review
1 of 5 stars Reviewed 1 January 2012

The food is bad, we were going to the westin next door for breakfast because of the food. Concierge doesnt help you at all, he even send us to a mall that was closed even after I ask him if he was sure due to the date (january 1st) his name is moises. He could recommend us a place to... More

Was this review helpful? Yes
HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review
9 January 2012

Thank you very much for your valuable comments about the food at our breakfast about your last stay in our Hotel. We are very sorry to learn that we seem to have failed in providing a satisfactory service during your stay. Be assured that we are looking into the matter in order to prevent future breakdowns of this nature. We... More

Maria P
Tampa, Florida, United States
Reviewer
4 reviews
5 of 5 stars Reviewed 28 December 2011

I had the pleasure of visiting the hilton guadalajara on 11/26/11 to 12/2/11 and it was amazing even It's a busy time of the year with the book expo, We had a experience, if u go as for my friends paulina she is in the executive floor and guille from house keeping, u will have the best service, Well I... More

Was this review helpful? Yes
HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review
2 January 2012

Thank you very much for your valuable comments about your last stay in our Hotel. We are very happy to learn that we seem to have provided you with a satisfactory service during your stay. Be assured that I have sent a note to all of our employees involved. We would like to thank you for having taken the time... More

Signore_Colomo
Chihuahua
Senior Contributor
23 reviews
5 helpful votes
4 of 5 stars Reviewed 26 December 2011

Excellent hotel, well located, and and good service. It is located just across the street of expo-Guadalajara, and most of the best restarants in Guadalajara are withing 15 minutes radio. It has all the amenities of a 5 star, with a reasonable price. More

Was this review helpful? Yes
HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review
2 January 2012

We appreciate the time you have taken to let us know your impressions, and look forward to be of service to you in the not so distant future. Sincerely, yours Peter M. Leder General Manager More

jestevez25
Miami, Florida
1 review
3 of 5 stars Reviewed 16 December 2011

I've stayed here several times and never bothered to review the hotel. The rooms are old, they try to maintain them clean but you can see the bathrooms have the stain of old tiles. glass doors dont close well in the bathrooms, this is a problem even in the suites. you dont have a place to put the shampoo and... More

Was this review helpful? Yes
HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review
19 December 2011

Thank you very much for your valuable comments about your last stay in our Hotel. We are very sorry to learn that we seem to have failed in providing a satisfactory service during your stay. Be assured that we have taken corrective measures in order to prevent future breakdowns of this nature. We would like to thank you for having... More

mexdoc
Guanajuato, Mexico
Senior Contributor
44 reviews
29 helpful votes
4 of 5 stars Reviewed 6 December 2011

That the Hilton should be always full is a shoe-in with Expo Guadalajara right next door. But seriously, it could stand some improvement for the price and reputation. The room was fine and the down duvet was a nice touch. However, for Mexico, it was really too heavy, considering we could not get the air-conditioning system and ventilation to work... More

Was this review helpful? Yes
HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review
9 December 2011

I really appreciate your taking the time to share your disappointment with your recent stay. I want to personally apologize that some services of the hotel where not as good as our standards demand. I can certainly understand and appreciate your concerns. Looking forward to be of service to you in the near future, I remain. Sincerely Peter M. Leder... More

Peregringo
Mexico City, Mexico
Senior Contributor
30 reviews
4 helpful votes
4 of 5 stars Reviewed 3 December 2011

I stayed at this hotel for two nights during the annual book fair next door at Expo Guadalajara. It's all you might expect from a hotel of this class, but there are some "detalles" regarding food that need to be considered and modified.To begin with, the coffee is of very poor quality both in the room and in the "Vitrales"... More

Was this review helpful? Yes
HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review
5 December 2011

Thank you very much for your very valuable comments which I will discuss with our executive chef. We are sorry to hear that we seem to have failed in providing a satisfactory service during your stay. Be assured that we have taken steps to prevent this in the future. Sincerely Peter M. Leder General Manager More

maryjaysmith29
Riverview, Florida
Reviewer
3 reviews
5 of 5 stars Reviewed 28 November 2011

Dear readers I know u have heard a lot of bad news about Guadalajara Mexico, Well I am gonna ease ur mind, I came to visit for the first time to Guadalajara and I was skeptical about it but in all honesty I had a pleasant surprise in Guadalajara, The music, people, food,but must important the place were I for... More

Was this review helpful? Yes
HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review
19 December 2011

Thank you very much indeed for your magnificent comments which I will gladly pass on to our associates who are striving to give their best every day. Looking forward to welcome you back soon, I remain. Sincerely, Peter M. Leder General Manager More

Travellers who viewed Hilton Guadalajara also viewed

Hotel Riu Plaza Guadalajara
4 of 5 stars 51 Reviews
Guadalajara, Guadalajara Metropolitan Area
CHECK RATES! ABS:HotelCheckRates-d2087377?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Villa Ganz
5 of 5 stars 73 Reviews
Guadalajara, Guadalajara Metropolitan Area
CHECK RATES! ABS:HotelCheckRates-d256395?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
The Westin Guadalajara
4.5 of 5 stars 24 Reviews
Guadalajara, Guadalajara Metropolitan Area
CHECK RATES! ABS:HotelCheckRates-d2167389?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 106 hotels in Guadalajara, ranked by popularity »

Been to Hilton Guadalajara? Share your experiences!

Write a Review Add Photos Add Videos

Hilton Guadalajara Also Known As

  • Hilton Hotel Guadalajara
  • Guadalajara Hilton Hotel
  • Guadalajara Hilton
Address: Avenida De Las Rosas 2933 | Rinconada Del Bosque, Guadalajara 44540, Mexico

Is Hilton Guadalajara your business?

  • Manage your listing
Hilton Guadalajara
Show the lowest price for this hotel* (from our partners)
CHECK RATES!