This is an older property, but well maintained. The grounds are beautiful and the rooms were very clean. The staff is so kind and attentive. They followed up on any of our requests. Painting was being done in a room below us and once we reported the fumes bothering us a man was sent from maintenance and immediately stopped the... More

The resort itself and the staff are very good so I don't want the readers of this review to get the wrong impression. It is the Mayan policy regarding those that exchange into the resort that STINKS! If you are not a member of Mayan Palace but choose to stay at the resort through an RCI exchange, be forewarned you... More

Nice to see the same manager as last year, and a few familiar faces. Maid service was very good, as well the bell captain Jose. Many new people working -- seems Mayan keeps moving folks around, and it may be me, but I prefer a staff that I recognize, as I am a regular in Vallarta. I had a very... More

Went to the mayan palace marina in late April, and althugh it was slow, the property definitely surprised us. It appears to be one of the older Mayan properties, but was very well maintained - both inside and out. Our experience was good, although I was somewhat hesitant since it was an older property with mixed reviews - and a... More

My friend and I were there for one week in April. We got a 1 bedroom suite on the 3rd floor, in building 2 with ocean and pool view. The rooms were always kept very clean with turndown service. You should tip for both daily and for turndown service, The beach was clean and warm with lot of seats and... More

Our vacation was a RCI exchange. We fell for the presentation for the other Mayan location. We were promised one and half hour with free breakfast. We were there for 5 hours!!! If you have a day to spare you will enjoy the other resort, free breakfast and credit on your bill plus discounts on messages. We own a time... More

My daughter my wife and I were there two weeks in March.We got a 1 bedroom suite on the 6th floor with ocean view.The rooms were always kept very clean (two time a day). The beach was clean and warm with lot of seats and umbrellas to hang out under.The Gardens and pools were well kept. Two pools, one for... More

We booked a two bedroom with kitchen, living and dinning. It was great! I read different reviews before leaving for Puerto Vallarta and was starting to think I made a mistake. I'm glad we reserved at the Mayan Palace as we really enjoyed our week with our two grown daughters. We wanted to give them a week of pure relaxation.... More

My husband and I got married on the beach at the Mayan Palace and it was absolutely gorgeous! The staff was great, the room was clean and overall service at the hotel was 5 star. Other incredible features of this hotel are: the pool area is very large and accommodating, food at the hotel is good, staff is helpful, there... More