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Pelicanos 311, Marina Vallarta, Puerto Vallarta 48354, Mexico (Formerly the Regent hotel and Quinta Real)
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Casa Velas
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Ranked #3 of 118 hotels in Puerto Vallarta
Most recent review
5 of 5 stars Reviewed 9 June 2013
joyce f North Haven, Connecticut
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715 reviews from our community

Traveller rating
    595
    64
    26
    19
    11
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Families
36
 
Couples
520
 
Solo
17
 
Business
18
 
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
North Haven, Connecticut
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 9 June 2013

This was our first trip to Puerto Vallarta. We belong to RCI, and our trip guide mentioned to us to try Casa Velas. We have been to Mexico six other times to various areas and decided to try Puerto Vallarta. We were at Casa Velas for one week. The service was excellent!Whatever we needed was taken care of quickly. The... More

Was this review helpful? Yes 2
San Francisco, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 7 June 2013

We really enjoyed staying at Casa Velas! Just a 3-night stay, but a super relaxing time with a friendly, helpful staff and a beautiful property. The food was great, from breakfast to dinner. Ceviche and guacamole at the pool for lunch was perfect. The private beach club is offsite, but the resort provides a van service on-demand, so it's very... More

Was this review helpful? Yes 1
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review
9 June 2013

Dear guest, It’s a pleasure to know your experience was unforgettable and relaxing. I am thrilled to know you experienced an outstanding service during your stay. Thank you again for your preference. we hope to have you back soon, this will always be your home away from home. best regards, DENISSE GONZALEZ Chief Concierge Casa Velas T:+52 (322) 226 6680... More

San Francisco, CA
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 June 2013

My wife and I are frequent travelers. For our vacations, this is where we splurge. We usually do one international trip per year and have been to Mexico 7 times (we're from the US). We've been to Puerto Vallarta 3 times. We booked Casa Velas for one night, planning to spend the rest of the trip at a resort about... More

Was this review helpful? Yes 2
casavelasmanagement, Public Relations Manager at Casa Velas, responded to this review
9 June 2013

Dear guest, Casa Velas appreciates the time you have taken to give us your wonderful review and lovely experience please allow me to express that guess satisfaction is very important to us, and we are honored to know we exceeded your expectations. Thank you again for your preference we hope to have you back soon. This will always be your... More

Westlake Village, CA
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 June 2013

We stayed at the Casa Velas recently for a destination wedding and I can't say enough about this place. The service was excellent, the drinks delicious and the staff over-the-top courteous and accommodating. The Casa Velas is one of three resorts and we were able to travel between, via complimentary shuttle, due to our all-inclusive resort package. Kudos to Casa... More

Was this review helpful? Yes 2
See 3 more reviews by Kirsten C for Puerto Vallarta
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review
9 June 2013

Dear Guest, Thank you for taking the time to express your lovely experience here in Casa Velas. We are so happy to know you and your loved ones had a wonderful experience and we hope to assist you in the near future. This will always be your home away form home!! Best regards, DENISSE GONZALEZ Chief Concierge Casa Velas T:+52... More

Solana Beach, California
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 30 May 2013

Just returned from a 5 night stay at Casa Velas based on a recommendation from a close friend. The grounds are lovely, they even have a resident Peacock "Pancho" that adds to the lush tropical feel. The staff is extremely attentive. Benny the bartender quickly remembers what your drink of preference is, and always makes sure you have what you... More

Was this review helpful? Yes 1
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review
1 June 2013

Dear Guest It was a pleasure to host you we appreciate your lovely review. Casa Velas is very happy to know you enjoyed your stay, I hope to welcome you back this will always be your home away from home!! Best Regards, DENISSE GONZALEZ Chief Concierge Casa Velas T:+52 (322) 226 6680 Ext.6650 T:DIR +52 (322) 226 6691 More

Seattle, Washington
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 18 May 2013

Oh My Goodness! What an incredible time we had at Casa Velas last week!!! We felt so totally pampered and spoiled. The grounds and pools are beautiful. The staff is great! Denisse, the Concierg, was so very helpful. See her if you need anything. The restrauant has great food. We ate there for all three meals. Make sure you get... More

Was this review helpful? Yes 2
Rincon de Guayabitos, Mexico
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 7 May 2013

We just spent five days at Casa Velas for our 20th anniversary. We live just north of Puerto Vallarta and wanted something close to home for business reasons. Casa Velas was an amazing retreat in the middle of Vallarta. The property is extremely well maintained and beautiful. The staff goes above and beyond to make your stay comfortable. The food... More

Was this review helpful? Yes 4
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review
17 May 2013

Dear Guest, Casa Velas appreciates the time you have taken to give us your opinion and observations, guest satisfaction is very important to us and we are very happy to know you had a wonderful time. I thank you for giving us the opportunity to be your home away from home. Best regards, DENISSE GONZALEZ Chief Concierge Casa Velas T:+52... More

Salt Lake City, Utah
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 30 April 2013

We recently spent a week at Casa Velas for a wedding. We have been traveling to Mexico for over 25 years. We have a home in Cabo San Lucas. I believe that we know what to expect from a Mexican Resort. We were not disappointed in any way with Casa Velas. The service could not have been better. The staff... More

Was this review helpful? Yes 4
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review
6 May 2013

Dear guest. Warm greetings from Casa Velas , thank you for sharing your lovely experience. We feel honored to know we exceeded your expectations. Having the satisfaction that in the near future, you will be a returning guest, please know that all of our guest are pampered and well taken care of providing the essences of your home away from... More

New Orl
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 27 April 2013

We chose this resort out of many resorts in the U.S. Mexico and Latin America primarily because of all the glowing reviews we read. Casa Velas is "post card" pretty and the service is among the best we have experienced anywhere. The onsite restaurant, Emiliano, was fantastic and the best food we had during our stay. While not located directly... More

Was this review helpful? Yes 2
See 2 more reviews by James W for Puerto Vallarta
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review
13 May 2013

Dear Guest, Thank you for a lovely review,we highly appreciate the time you have taken to express your memorable experience, I apologize for the inconvenience upon check out;please know that we have taken action in the matter the best in service. we're very happy to know that you have chosen us from all the resorts in the area.Our goal is... More

Irvington, New Jersey, United States
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 25 April 2013

This was our second time at Casa Velas , third visit to Mexico. It is always a excellent experience. I have never been pampered and treated like royalty {close to it} Before. We just returned yesterday and I want more..... Gourmet food everyday, Drinks all day, great weather, excellent staff, heavenly spas, and a great way to reconnect or have... More

Was this review helpful? Yes 2
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review
13 May 2013

Dear Guest, Warm Greetings from Casa Velas, We appreciate the time you have taken to express your lovely experience. It truly was a pleasure to assist you at all time. Casa Velas is very happy to know you enjoyed the tranquil. relaxed atmosphere, the exquisite dishes from emiliano and the beautiful sunsets at the beach club. Hopefully you will give... More

 
 
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Additional Information about Casa Velas

Also Known As:
Casa Velas Boutique Resort
Hotel Casa Velas Boutique
Address: Pelicanos 311, Marina Vallarta, Puerto Vallarta 48354, Mexico (Formerly the Regent hotel and Quinta Real)
Phone Number:
Region: Mexico > Jalisco > Puerto Vallarta
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotels in Puerto Vallarta
#1 Romantic Hotels in Puerto Vallarta
#1 Luxury Hotels in Puerto Vallarta
#1 Top resorts Hotels in Puerto Vallarta
#13 Family Hotels in Puerto Vallarta
Price Range: €€€
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Puerto Vallarta, Mexico All Inclusive Vacation ResortImagine the perfect adults-only retreat in the Mexican Pacific Riviera, where luxury and romanticism combine in perfect harmony. Like a private estate, Casa Velas offers Condé Nast and AAA award-winning service in a casually elegant and intimate boutique atmosphere in Puerto Vallarta. Recently chosen as one of the Top 10 hotels in Mexico and the Caribbean in three categories - Luxury, Relaxation/Spa and Hotel for Romance - by TripAdvisor®, Casa Velas enjoys a garden setting surrounded by the Marina Vallarta Golf Course. A beachside experience awaits, stunning sunsets and memorable dining, at your private Ocean Club .Our luxurious getaway invites you to enjoy the comforting sounds and vibrant colors of the tropics as you discover the true meaning of relaxation and luxury at an all-inclusive Puerto Vallarta resort paradise. Casa Velas is an enchanting destination where simple pleasures rejuvenate your mind, body and soul ... more   less 
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