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Casa Velas

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Traveller (2940)
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About

#1 of 14 all-inclusives in Puerto Vallarta
Location
Cleanliness
Service
Value
2023 Travellers' Choice Best of the Best
GreenLeaders Gold level
Casa Velas is an intimate boutique hotel for adults 18 and over, surrounded by the natural beauty of Puerto Vallarta. With colonial-style architecture resembling the old Mexican haciendas, lush gardens, and cozy al-fresco terraces ideal to unwind and take in the coastal lifestyle, and preferential access to Táu Beach Club with infinite vistas of the Mexican Pacific. Your stay at any of the 80 suites will signify restoration and delight for the senses. Enjoy haute cuisine at Emiliano Restaurant; 2 bars; access to Táu Beach Club; sybarite and cultural activities; and Spa. Our Luxury All-Inclusive concept: • Personal Concierge • 24-hour Suite Service • Private terrace or balcony with sitting area • Living room with sofa • Daily-stocked in-suite minibar • Welcome bottle of mezcal • Nespresso coffee maker • Pillow menu
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Adult pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Golf course
Entertainment staff
Airport transportation
Parking
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Fitness classes
Sauna
Restaurant
Breakfast in the room
Special diet menus
Swimup bar
Evening entertainment
Shuttle bus service
Car hire
Taxi service
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Steam room
Adults only
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bath / shower
Room service
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Complimentary toiletries
Hair dryer
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Room types
Pool view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Charming
Romantic
Languages Spoken
English, Spanish
2,262Reviews235Q+A100Room tips

Reviews
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Ed L wrote a review 17 Mar
Camas, Washington24 contributions11 helpful votes
We recently stayed at Casa Velas and would highly recommend the property (stayed 3/13 - 3/16). Casa Velas delivers an intimate feel with everything you need to enjoy a quiet and high level experience. The food and drinks are delicious with either Emilio’s or the pool being options (other than room service. Mid to high tier spirits are another great feature not found in lower tier all-inclusive properties. The real heart of Casa Velas are the people. My wife and I could not have been happier with the fantastic people that make the stay a true pleasure. In all facets of our stay the people were the highlight. Reception, Spa, Emilio’s and the pool all had warm smiles and genuine interest in ensuring our stay was above expectations! To Ramon, Ulises and Juan, massive thanks for making our time at the pool feel like familia. These guys were always smiling, making fantastic recommendations and never let your cup run dry. Literally the best service my wife and I have had, perhaps ever, from the entire pool team. Ramon, Juan and Ulises truly made our stay exceptional! Tau Beach club is also a great perk to explore if you want a different vibe than the pool on site. It is a quick drive and Edie was always ready to get you where you needed to be (Edie is another great addition to the staff! We dined at the beach club for a beautiful sunset meal and were fortunate to have Chef Diego Guerrero Lopez of Makal (located in old town across from Muertos Brewing) leading the dinner service. Amazing food over a multi-course meal (Highly recommend Makal as well). Alejandro (Erik) was a fantastic server who ensured our time at Tau was a great one! The rooms were clean and our suite was spacious. The plunge pool was a nice touch although we didn’t use it much given the cooler temps this time of year. Overall Casa Velas provided an exceptional and intimate experience. The people, the property and Puerto Vallarta herself were the perfect retreat for a short holiday. We look forward to staying again in the future! Thank you Casa Velas!
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Ask Ramon to make his "Ramon Especial" at the pool!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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sareldlh wrote a review May 2023
Calabasas, California28 contributions117 helpful votes
Hotel's Favourite
We just returned home from a very special 12 days at this so special oasis. It was our 2nd stay ( November 2022 ) at Velas, and as wonderful as our 1st time, our visit this time was beyond words. We came ‘home’ to celebrate my birthday, and as soon as we arrived, the warmth and friendliness of the staff was as if we were returning home to be with family.. The entire property remains in beautiful condition and the constant attention to the maintenance is evident.. Our room was beautiful and we had a great view as well as a hot tub on the balcony.. Every meal here or at the Tau Beach Club was excellent and the gracious service with always a smile surpassed our last stay.. The pool is so beautiful and the flowers and serenity is the best.. The staff is exceptional and so warm and welcomed us back as true friends.. My birthday was celebrated by the hotel in several ways and will not be forgotten.. My wife and I have been fortunate in being able to travel extensively, and nowhere that we have visited, can compare to our time at Casa Velas ! We are already planning our next stay for this coming fall. A 5 star + experience thanks to Miguel Dorado General Manager as well as Ana and Sofia in the reception area , Jesus and Alfredo in the restaurant, Ulises and Ramon poolside and our housekeeper Francisca. I know that I have left names out, but everyone is part of the ‘ family ‘ that cares for you during your stay. We already long to be with the friends and family at the Casa, but will have to wait until late October or November.. We will miss everyone !!
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
9 Helpful votes
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Response from Enrique Sinencio, Director General at Casa Velas
Responded 22 May 2023
On behalf of Miguel Dorado, Ana, Sofia, and the entire team at Casa Velas, I thank you for leaving a special place in your heart for our wonderful hotel. It certainly seems that you've found the perfect place that not only makes you feel at home, but also makes you feel like the VIP you are. As I always mention, we all realize how hard you worked for this vacation time, which further motivates us to exceed your expectations. And we sincerely hope you'll continue to enjoy Casa Velas just as much as we enjoy attending to your needs. Thank you for sharing with us your warm words of appreciation. You can be assured that we will continue to place ourselves at your faithful service for all your future wishes. Happy Birthday! ENRIQUE SINENCIO HOTEL MANAGER CASA VELAS
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Flyer75442 wrote a review 16 Mar
Thornhill, Canada1 contribution
This resort is beautiful . The accommodations are pristine and the housekeeping is immaculate. The service is impeccable : every single staff person, whether the people at the front desk, concierge, servers, pool staff , housekeeping- was attentive, responsive, courteous, intelligent and genuinely friendly. Swimming is my main form of exercise and the pool was very large, and because this hotel is adult only, the atmosphere was peaceful and the pool uncrowded: it was my dream swimming pool. My husband and I met many lovely guests while we were there for 8 days and enjoyed our conversations. I attribute this in part to the boutique style of the hotel and the civilized dining style: all inclusive a la carte. My only criticism is that the food could be improved in terms of variety and quality: more inventive meal salads and fresh seafood would be great.I have no doubt that they will take this feedback seriously because the way this hotel is managed is fabulous. I recommend this resort very highly. You are well taken care of here.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Dan R wrote a review 16 Mar
2 contributions
My wife and I wanted a nice relaxing time away to be refreshed and this resort really delivered. Food was really great. Very nice and clean and orderly amenities, sun loungers and bathrooms. Beautiful surroundings, soft music, quiet vibe. And the big highlight was the wonderful service - particularly appreciate Ulises taking such good care of us with food and drinks at the poolside bar. And also we really felt so blessed by Avalos at the main restaurant who was such a friendly and professional server.
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Date of stay: March 2024Trip type: Travelled as a couple
Room Tip: Avoid the airport hustlers trying to get you taxis, give you tequila or sign you up for timeshare...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Susie R wrote a review 16 Mar
Bath, United Kingdom9 contributions6 helpful votes
This place is a little slice of heaven. If you want to escape from it all, enjoy quiet, slow life, this is the place. We stayed for 6 nights and everything was simply wonderful. The food, the drinks, the service, the bedrooms. I cannot fault this place! Ulises at the pool made the best drinks!! I can highly recommend the ‘Ramon special’!! Wow! Avalos was our absolute favorite waiter! He was there serving breakfast with a smile everyday. This guy makes you feel so special and waits on you hand and foot…nothing is too much trouble! We will miss him! We left feeling like family. I would love to visit this place again sometime. I am leaving totally pampered and relaxed!
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Date of stay: March 2024Trip type: Travelled as a couple
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Wil D wrote a review 13 Mar
6 contributions3 helpful votes
+1
We just spent 10 days at our favorite adults only all- inclusive resort in Puerto Vallarta. Being only 10 minutes from the airport is just the start of our fabulous holiday. Once you're there, you're greeted warmly and presented with a cocktail, that you're invited to add a touch more tequila to your liking. Sofia then checked us in and escorted us to our suite. Inside you have a fully stocked beverage fridge with waters and beers. Chips, nuts and crackers are sitting on top of the fridge. On the table is a bottle of red wine with a plate of chocolates. Our luggage is delivered but we quickly go to our first dinner. I had lamb lollipops and Nancy had a delicious chicken dish. Oh, we had a cocktail to start before being served wine of your choice to have with our meal. There's always some soft live music playing ti enhance your meal. Ricardo, the concierge, arranged a dinner for us at a sister resort that's a 20 minute cab ride away. The restaurant Piaf is not to be missed. The French inspired food is divine! Service also is exceptional. But back to Casa Velas. There's a private beach club for those staying here called Tau, that available all day for beach lovers. You can also dine here. Food is also delicious with service to match. We've been going to Casa Velas for 5 or 6 years, covid years excluded, and we'll be back next year! Cheers!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Pool has a swin up bar. Ramon is a great bartender. Great Spa and exercise room. Golf course on...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Terri S wrote a review 13 Mar
1 contribution
Beautiful resort , excellent food , outstanding service . The three musketeers ( Juan, Ulysses & Ramon did an awesome job of looking after us at the Aqua Pool and Bar. Dining room was very entertaining with nightly shows . Staff prepared us a farewell surprise dessert on our last day , that warmed our hearts . We will definitely be back ❤️🇲🇽
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Carlos P wrote a review 13 Mar
Guayaquil, Ecuador6 contributions1 helpful vote
Casa Velas is an oasis in Puerto Vallarta. This adults only boutique hotel will make you feel welcome from the moment you arrive, and along the way, during your stay, you will have learned to relax among people who will care for you and spoiled you. Everyone at Cass Velas was great, and I apologize for not remembering all their names, but our special thanks goes to Eric at Tau, the club house, for his impeccable service. He is an asset to Casa Velas. Also, Jesus at Emilianos, he made us feel at home. Benny, Avalos are always making you laugh during service. And special thanks to Iliana, Eddie, Denise, and Sorahi. We already missed Casa Velas, and we are hoping to come back soon.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jclonan13 wrote a review 12 Mar
Greenwich, Connecticut6 contributions
CasaVelas is a beautiful, welcoming, all inclusive, small adults-only resort hotel, situated on a golf course not far from downtown Puerto Vallarta. The grounds are beautiful, with bougainvillea draping every balcony and lining the many walkways. Comfortable chaises encircle the large pool where guests can order lunch and enjoy fantastic frozen margaritas (among other beverages) served by the superb pool staff: Ulissis, Ramon and Juan. Emiliano’s, the on-site restaurant, is excellent. Another restaurant, Tau, is situated at the hotel’s ocean-front beach club, a quick van ride or short walk away. Along with an infinity pool and a lovely stretch of beach, guests enjoy the spectacular sunsets. All of the staff members we encountered at CasaVelas were friendly, courteous, industrious and very eager to make our stay restful, pleasurable and memorable. They succeeded — we are already planning what will be our fifth stay at CasaVelas!
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Tourist54367057490 wrote a review 12 Mar
3 contributions
What a fantastic resort. The aqua bar was amazing ( thx to Juan, Ulysses & Ramon) Breakfast was incredible daily ( thx to avalos, jesus & Oswaldo) Dinner food & service - always impeccable thank you to Rodolfo & Daniel & cocktails by Jerry. Best beds too! Best concierge Ricardo!!
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Beach club is a beautiful view & so relaxing. The poolside energy is also amazing.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
€540 - €729 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
casa velas boutique resort, hotel casa velas boutique
FORMERLY KNOWN AS
The Regent Hotel and Quinta Real
LOCATION
MexicoJaliscoPuerto Vallarta
NUMBER OF ROOMS
81
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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CASA VELAS - UPDATED 2024 All-inclusive Resort Reviews & Price Comparison (Puerto Vallarta, Mexico) - Tripadvisor

Frequently Asked Questions about Casa Velas
Which popular attractions are close to Casa Velas?
Nearby attractions include Mexican Fiestas at Velas Vallarta (0.3 km).
What are some of the property amenities at Casa Velas?
Some of the more popular amenities offered include a swimup bar, free wifi, and an on-site restaurant.
Which room amenities are available at Casa Velas?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Casa Velas?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Casa Velas?
Yes, free parking is available to guests.
What are some restaurants close to Casa Velas?
Conveniently located restaurants include Mikado, Andrea Restaurant, and Emiliano Restaurant at Casa Velas Resort.
Are there opportunities to exercise at Casa Velas?
Yes, guests have access to a fitness centre, a heated pool, and a sauna during their stay.
Does Casa Velas have airport transportation?
Yes, Casa Velas offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Casa Velas?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Casa Velas?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Casa Velas?
Many travellers enjoy visiting Parroquia de San Miguel Arcangel Church (4.2 km).