It's a great place even is not on the beach. The buffet is not the best but its ok They have a place to use a computer for free, but their wifi is limitated. They should do something about it. They have a place to park but not if you are driving a motorcycle, you should ask, they might help... More

Hacienda Hotel & Spa is located on the main boulevard from the Puerto Vallarta Airport and the downtown. It is located several miles from downtown Puerto Vallarta and near the Marina. Although the hotel is not directly on the ocean, it is very clean and the staff are friendly and helpful. The hotel offers all inclusive and the food is... More

My name is Marcella Porru, I spent a weekend-holiday at the beginning of March in the hotel. I paid the import of my all-inclusive package with my credit card. Next 21-th of March strange operations with my credit card took place, with not-authorized transaction of money to the hotel account, for a total amount of about 2000 dollars. I contacted... More

This has been our tenth year (March 9 to March 23) going to Puerto Vallarta and staying at the Hacienda Hotel and Spa. They have been updating the hotel every year and the changes that they are doing is fabulous. The staff is unbelieveable and will do anything to make your stay the best. We have met the same friends... More

We have just returned from our fourth trip to Puerto Vallarta and our first stay at the Hacienda Hotel and Spa. Let me start with the negatives as this hotel will not be for everyone. First off, it is not on the beach...but truly only down the side of the hotel two small blocks, and if you want you can... More

This resort is so comfortable we will keep coming back. The staff are wonderful, friendly and fun to be around. Short walk to the beach where hamburgers and hot dogs are available for lunch. I have to say my husband and I loved the hamburgers. The pool is fabulous and everyone staying there is friendly and familiar because it is... More

Absolutely loved our trip and we were blown away by the staff, resort and friendly people we met on our trip. We spent a week at the resort and are already planning our trip back next year. The staff - I can't say enough about the staff and how much they contributed to our experience. Always willing to help, they... More

The most charming hotel I've been to. Staff are amazing and they work so hard to keep it clean. Beautiful courtyard and the pool is very clean. I visited the Hilton and their pool is actually much dirtier than this one, so I was really impressed with the cleanliness. Rooms are well-maintained and have an old-world charm. Food is good.... More

It may have only been a week, BUT: what a great week it was... the entire place was AWESOME....you couldn't get better staff, and I wanted to take the chef home with me...I will for sure go back there, an absolutely beautiful little oasis...