very friendly staff always ready to help you out the hotel is close to the bars clubs and markets family hotel but also good for singles only one restaurants and they serve almost the same food every day More

Stayed here for one night prior to a cruise from Acapulco. We arrived at the hotel quite late at night (past 11pm). There was a "party" going on with very loud music that could be heard at the reception/lobby. Thankfully, it was quiet in our room. Check-in was quick. Room was quite large and reasonably clean. Bed sheets and bathroom... More

I can't think of one good thing to say, except the weather was nice. Our room was not clean upon arrival. The only good thing the hotel did as far as service is concerned was upgrade our room for us. The food was not good, and mostly cold. Saying it was not good is as mild as I could possibly... More

This hotel offers excellent service, friendly staff, and great location and beach front for fairly low rates. The rooms all have ocean views, private decks, the most comfortable beds, AC, marble floors, and high ceilings. There are many restaurants within walking distance. Acapulco seems overlooked for how unusually fine it is, and staying at this hotel enriches the overall experience. More

I just recently got back from Acapulco and stayed again at the Copacabana. The hotel although situated in the heart of Condesa Beach, is still relatively private and offers great ocean views. Many of the staff speak fluent english. The food is plentiful and decent. The entertainment team conducts great daily activities everyday and the Mexican Fiesta night on Friday... More

I have been to Acapulco many times in the past and have always enjoyed the excellent service wherever I have stayed, however I have never been more pleased with the service I experienced at this hotel. Always, with no exceptions, everyone we were in contact with were professional, knowledgeable, caring, concerned with our comfort, and friendly. I would stay there... More

i have been staying at the copacabana for the last 2 years now and everytime i go back i have more and more fun , you cant see everything in one week in acapulco . At the Copacabana they are always friendly there and i loved the food and let me tell you i can eat pretty much anything or... More

We had a really great time at this hotel. Our rooms were really clean and the bed comfy. The hotel is older but well maintained. The staff is extremely friendly and helpful. We did the all inclusive option which worked out really well. The food and drinks were really good. The area with hammocks is very relaxing also. I think... More

This hotel was the absolute worse, dirty, outdated hot rooms, infested with small children that occupied every inch of the pool and spa area. The food was terrible and the staff and services they provided were horrible. We asked for towels and they never came, we ordered food to the room and they didnt take our order so needless to... More