I stayed for four days. The rooms are pleasant. My coffee pot didn't work and it took them two days to replace it, then they didn't leave bottled water in the room. What is pleasant about this hotel is the breakfast area. Breakfasts are rather ample, and during the weekday evenings they offer snacks for guests as well as soft... More

This is a satisfactory place if you have business along the Av. Gonzalitos corridor or in the Colonia Obispado, but be careful otherwise, as the traffic along Gonzalitos can be really tough for much of the day. If you like hotels close to lots of amenities such as restaurants, cinemas, pharmacies, supermarkets, department stores....this is the place. Plaza Real Monterrey... More

The quality of Rooms is not as Good as USA.Food is an Issue particularly for Vegetarians More

hi we have been there for a business Visit for around 10N11D. we were new to Mexico and coming first time from INDIA. we were there for a business tour with one of our client. stay was nice and staff was very cooperative. however we faced a little difficulty due to language barriar as we did not knew their local... More

Good breakfast each morning 6:00 a.m. to 9:00 a.m. On Tuesday, Wednesday, and Thursday nights (6:30 to 8:00) they have a manager's cocktail where they have heavy appetizers or light snacks – even sandwiches. Hotel is very well kept and clean. Maybe 1 out of every 5 employees spoke good English. Hotel says the drinking water is purified. I drank... More

We have stayed at this hotel on a number of visits to Monterrey, and all have been very pleasant. We would stay there on every trip but the rates fluctuate substantially given the time of year, market conditions, etc. I expect that is not the fault of the hotel itself, but set by Hilton. If you are traveling with children,... More

Our doctor's office booked this hotel for us as it's near their office and the hotel gives free transportation to the private hospital. Everyone is nice, helpful, and speaks English. There is a mall right behind the hotel. The rooms are pleasant. Next time we are going to stay someplace that is not close to a mall and has some... More

This hotel is in a great location. Lots of great restaurants in the area, which you can get there by riding the free hotel shuttle. There are also a couple of malls nearby. One is right next to the hotel, and the other one (which is nicer) is right accross the street. The staff was extremely friendly. The breakfast buffet... More

Hotel has great location, there's a McDonalds next door as well as Applebees, Sanborns, and other restaurants. All staff is very friendly but front desk is a little disorganized. Rooms are super clean as well as entire property. Hotel has shuttle service but you need to make reservations in advance. Next to the hotel there is a place called Caliente... More