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Hotel Santika BSD City

3.0 of 5
Jl.Pahlawan Seribu, Serpong | Teraskota Entertainment Center, Tangerang 15321, Indonesia
Hotel amenities
Hotel Santika BSD City
Ranked #7 of 11 hotels in Tangerang
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40 reviews from our community

    Trip type
Traveller rating
    6
    9
    20
    3
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Date Rating
Jakarta, Indonesia
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 14 May 2013 NEW via mobile

I'm here for 2 days training. The access to training room was quite odd, went thru a narrow room that we usually call as dining room/restaurant. The food was indonesian traditional food, such as pisang and talas rebus which barely called a hotel's food.. But i love the fact that this hotel is in the same area with a mall... More

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Singapore, Singapore
Top Contributor
59 reviews 59 reviews
53 hotel reviews
Reviews in 49 cities Reviews in 49 cities
113 helpful votes 113 helpful votes
3 of 5 stars Reviewed 24 March 2013

Stayed here for 3 nights in a standard room which I would describe as adequate. The room was small, comfy bed,tv with lots of channels and the usual coffee making supplies, air con worked fine, and the small bathroom had a very good shower. So if u just want a room for the night and aren't on holiday, this is... More

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braddytamba, General Manager at Hotel Santika BSD City, responded to this review
25 March 2013

Dear Ms. Liv, Thank you for staying with us at Hotel Santika BSD City-Serpong and taking the time to review our Hotel. We note of your comments about: 1. Reception needs a bit of sharpening up 2. Check in was poor, little difficult to hear because of the loud music playing on mezzanine area 3. Check out was slow 4.... More

Tangerang, Indonesia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 22 March 2013

We were moving to Indonesia and were supposed to stay in this hotel until our permanent housing was settled. We have traveled a lot and are definitely too picky or fussy about anything. Usually we have two requests: we need to have joined rooms because of our three kids and the rooms need to be non-smoking ones. In check-in we... More

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braddytamba, General Manager at Hotel Santika BSD City, responded to this review
25 March 2013

Dear Ms. Susanna, Thank you for staying with us at Hotel Santika BSD City-Serpong and taking the time to review our Hotel. We note of your comments about room floors full of ants and restaurant full of cigarette smoke. We extend our gratitude for bringing this matter to our attention. This will help us to providing guest better service in... More

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NCL / KUL
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 17 March 2013

Had to put up at the Santika BSD with the rest of our contingent as we have business to attend to in the area. For the price you pay, this is a pretty average hotel, nothing to shout about. Their so-called junior suites on the 8th floor are undergoing refurbishment so we had no choice but to go for the... More

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braddytamba, General Manager at Hotel Santika BSD City, responded to this review
25 March 2013

Dear Mr. Jac, Thank you for staying with us at Hotel Santika BSD City-Serpong and taking the time to review our Hotel. We note of your comments about junior suites on the 8th floor are undergoing refurbishment so you had no choice. We redesigning junior suite room to make guest more comfortable and will re-opening on June 2013 with new... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 11 March 2013

I was forced to stay here because the other hotel recommended by the event organiser was fully booked. I have just landed from airport and was looking foward to have my half an hour nap before going to my business meeting. To my astonishment, they are having renovation as early as 9am in the morning. There goes my rest and... More

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braddytamba, General Manager at Hotel Santika BSD City, responded to this review
25 March 2013

Dear Ms. Faraborhan Thank you for staying with us at Hotel Santika BSD City-Serpong and taking the time to review our Hotel. We note of your comments about our service little bit slow and you can hear clearly music loud from the bands. We extend our gratitude for bringing this matter to our attention. This will help us to providing... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 16 February 2013 via mobile

I could say this hotel has a very good service along with nice staff who help my wife carrying her bag until in front of our when we got first day check in at this hotel, i must say this hotel has great location consider close to mall so we can go eat at many restaurant there with all family.... More

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See 2 more reviews by Hendrar for Tangerang
braddytamba, General Manager at Hotel Santika BSD City, responded to this review
22 February 2013

Dear Mr. Hendra, Thank you very much for your comment expressing your satisfaction when staying at Hotel Santika BSD City-Serpong.We are truly happy to learn that we made your stay a rather pleasant one. Your comments are very appreciated. We look forward to welcoming you back to Hotel Santika BSD City-Serpong. More

Jakarta
Senior Contributor
48 reviews 48 reviews
23 hotel reviews
Reviews in 20 cities Reviews in 20 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 February 2013

I wonder what are people doing when they are staying in BSD City ? My best guess : they just happen to have some businesses around. So Santika hotel at BSD City just offering you bed and breakfast, as plain as that. The room is very compact, small twin bed room with tiny drawer and desk, and compact shower+toilet. Fortunately... More

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San Diego, California
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 27 December 2012

For the business traveller this is a great place. It's on the small side and it can be difficult to book the room for long periods of over a week, as I have had an issue with twice. Room is fairly modern and newer looking. Comfortable bed and a great shower. The breakfast buffet was really good everyday, but I... More

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New Berlin, Wisconsin, USA
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 24 December 2012

this hotel has a great location as it is very close to the places I need to be....finding food is just a short walk into the neighboring shopping mall with lots of choices of food and a small grocery store to grab some travel needs like bottled water, coffee, soda, snacks, etc..etc...

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Review collected in partnership with Raja Kamar

Washington, DC
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 9 December 2012

Stayed 10 days here in November. Friendly staff all over. Rooms are tiny. They have a good rain shower bath. Limited TV channels on a small LG flat screen TV. No fridge. The hotel is connected to a mall that has good restaurants and movie theater. Starbucks is there as well. Would go back for $50 a night. Good variety... More

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Additional Information about Hotel Santika BSD City

Address: Jl.Pahlawan Seribu, Serpong | Teraskota Entertainment Center, Tangerang 15321, Indonesia
Region: Indonesia > Java > West Java > Tangerang
Amenities:
Bar/Lounge Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #7 of 11 hotels in Tangerang
Price Range:
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Located in the heart of Central Business District (CBD) BSD City, encompasses a total area 5.000m2, connected with the biggest and the most complete entertainment centre in Tangerang, Teras Kota. There is a hub between Hotel Santika BSD City Serpong and Teras Kota through the basement, visitors can move between them easily, enjoy one stop entertainment that combine lifestyle, kuliner, and shopping like Coffee Shop, Restaurants, Fitness Center, Bookstore and Cineplex.Whether you're in town for business ; one-stop entertainment or pleasure, look no further than Hotel Santika BSD City Serpong Tangerang ... more   less 
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