Xanadu and RCI as of September 28, 2011, its Affiliation Agreement with RCI will be terminated. Xanadu management never told anyone in their vacation club this information. I found out because I called RCI to schedule my next vacation. Vacation club owners saw an increase of 25% in their maintenance fee in 2011 and have paid "special assessment" in order... More

Not for those who want to be waited on hand and foot. We enjoyed the laid back atmosphere, the friendly staff, the local Church of Christ. Transportation when we wanted it, beach, beauty, solitude when we needed it. We went during a renovation and loved it. Local entertainment with transportation, met lifelong friends there. We will be back. February 2004 More

RCI called us the day before we were leaving for our vacation to Freeport Bahamas to the hotel Xanadu Beach Resort and Marina. They said they don't know how we got a confirmation for this hotel, it was off their hotels to send members, stating it no longer was up to RCI standards, that they had too many complaints about... More

Do not go here - the hurricane has destroyed this place and they have not been able to recover. The staff is pleasant but they need their jobs and I'm sure would prefer to work at other resorts. The beach is not the best. You can be on a better beach in the USA. Their is too much overgrowth of... More

Upon arrival, the main lobby is closed. we had to walk to a secondary entrance. Expecting one of the "Villas by the marina" by the way only one boat left in the marina, we were given an efficiency for two couples. disgusted, and tired we were given two seperate rooms. one efficiency and one suite with two rooms and a... More

time share with no bells and whistles private beach with tiki bar 16 family members on vacation priceless! Xanadu was a place where the time share rooms were very nice. There was a few staff members working, but the ones t. hat worked there were very accommodating Maid service came on Wednesday to vacuum and clean, however, they were available... More

If your looking for bellhops and room service.... this is not the resort for you. This is a timeshare...not a hotel. The rooms were huge, clean, fully equipped and the views were incredible. We opened the sliding glass doors to the 4 balconies on our corner unit and let the ocean breezes flow through our unit every evening. We were... More

Beach chairs borken up, Air conditioning didn't work, resort literally deserted, no amenities, roaches and water bugs in room & hallways. Resort only uses 5 of 12 floors. There were only 5 rooms occupied while we were there. Tow lights on in front of the one elevator and exits are lit, rest of hallway is dark. Stairwells not lit. Skeleton... More

Horrible experience. This is not a resort. Exterior is freshly painted, but once you are inside watch out! AC worked at best a short part of 3 days out of the seven we spent there. No water for part of one day. Room phone never worked ( not even a dial tone) and when we reported it the response was,... More