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All 16 Christiansted hotels

Hotel on the Cay

2.5 of 5
Protestant Cay, Christiansted 00822, St. Croix
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Hotel on the Cay
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Ranked #8 of 16 hotels in Christiansted
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191 reviews from our community

Traveller rating
    29
    84
    42
    26
    10
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Families
34
 
Couples
85
 
Solo
6
 
Business
3
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Boston, MA
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 9 June 2013

The location, a tiny private island in the center of picturesque Christiansted harbour, and its white sandy beach are by far the best features of this shabby budget property. Other high marks go to the friendly and helpful staff that addressed all requests (including emergency repairs in the room!) in a timely and cheerful fashion, and to the complimentary boat... More

Was this review helpful? Yes 1
See 2 more reviews by Globenomade for Christiansted
Athens, Greece
Top Contributor
181 reviews 181 reviews
93 hotel reviews
Reviews in 90 cities Reviews in 90 cities
130 helpful votes 130 helpful votes
4 of 5 stars Reviewed 3 June 2013

I must make it clear from the beginning. Nothing wrong with the property. Very good rooms excellent location. BUT the bar closes at 5pm. No restaurant for dinner (breakfast opens at 07.30) and the reception starts at 08.00. A hotel in a private island whith a priveleged location after 5pm becomes merely a motel with only available coin machines for... More

Was this review helpful? Yes 1
HotelOnTheCay, Guest Relations Manager at Hotel on the Cay, responded to this review
5 June 2013

Thanks much for a great review. We've been working hard to earn the trust in TA members like yourself with continuous 'room renewals' and a focus on guest attention. The on-site Harbormaster Restaurant is independently owned and operated apart from the hotel. They set their own operating hours, policies and prices. You will find a separate listing for them on... More

Arnold, Maryland
Contributor
14 reviews 14 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 June 2013

a short hop from Christiansted but on your own private beach-wonderful wild life-birds-iguanas-hermit crabs-and the ocean right at your feet fresh flowers in the room were a wonderful surprise beds very comfortable and the atmosphere was restful

Was this review helpful? Yes 1
See 5 more reviews by maryhonora for Christiansted
South Bend, Indiana
Senior Reviewer
8 reviews 8 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 June 2013

We purchased a 4 night stay on LivingSocial and the value of the promo was worth what we paid. The island was cute and clean and we enjoyed the ferry rides to and from the cay to main island. I would recommend tourists to stay at Hotel on the Cay. We felt safe in our rooms and I liked being... More

Was this review helpful? Yes 1
See 6 more reviews by Herrings2013 for Christiansted
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 29 May 2013

80's decor, outdated, rust on the wall, dirt on the walls, broken bathroom mirror. Overall dirty. Amazing location with allot of potential. But the rooms are horrendous! Staff was not friendly and could not be bothered. Water sport rental shop never open.

Was this review helpful? Yes 2
HotelOnTheCay, Guest Relations Manager at Hotel on the Cay, responded to this review
30 May 2013

Hi John, Thank you for your review and welcome to the Trip Advisor community. We're glad that you made your FIRST review and look forward to many more once your travel portfolio expands beyond St. Croix! Our hotel offers an amazing private-island experience. Our staff promptly addresses concerns when brought to their attention. The soft goods were replaced in the... More

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Easton, Maryland
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 28 May 2013

Hotel on the Cay was a wonderful place to stay. It provides a great view and depending on who is running the front desk - the service is good too. HOWEVER: The boat travel to and from gets really annoying if you are there for an extended period of time (week or more). Most of the phones in the rooms... More

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See 2 more reviews by Erica H for Christiansted
HotelOnTheCay, Guest Relations Manager at Hotel on the Cay, responded to this review
30 May 2013

Hello Erica, Thank you for the review. We're glad you made the most of your experience including regular journeys on our complimentary ferry boat. Guests enjoy the seclusion our island offers away from the bustle of Christiansted and apreciate the prompt service from our boat captains. Regarding the restaurant, TA readers would be better informed if you would place your... More

washington D.C
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 28 May 2013

This was my first trip to St. Croix and I loved it! While the hotel is a little dated it serves its purpose, is very clean, and has all of the necessities. The beach on the island is perfect with beach chairs and cabanas for guests and the beach bar there for any food or drink needs. There is also... More

Was this review helpful? Yes 1
Washington DC, District of Columbia
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 23 May 2013

I love this hotel - we go back every year, often with family or friends. It's casual and friendly, very affordable, with seriously exquisite views in every direction from every room we've ever stayed in. Gorgeous powder-fine white sand, awesome tropical drinks at the beachfront restaurant, lovely pool. If you want fine carpets, egyptian cotton sheets and room service, go... More

Was this review helpful? Yes 2
See 4 more reviews by Liz M for Christiansted
Graham, North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 7 May 2013

Have been to St Croix twice in the past 3 years, stayed at the HOTC both times. We are staying there again with 3 other couples from last year, again next month. It is a little dated, but appears to have a serious renovation plan constantly taking place for the whole facility, and the improvements are obvious. Most of the... More

Was this review helpful? Yes 2
Whitehall, Montana
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 May 2013

This was our first trip to St Croix. The HOTC was recommended by some friends who had stayed there previously. It definitly was not a 4 or 5 star accommodation, but is was very enjoyable. It does need some work but it is right on the ocean and anyone with ocean side experience knows maintenance is a constant. The staff... More

Was this review helpful? Yes 2
 
 
Hotel on the Cay
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Additional Information about Hotel on the Cay

Also Known As:
On The Cay Christiansted
On The Cay Hotel
Hotel On The Cay St. Croix/Christiansted, U.S. Virgin Islands
Address: Protestant Cay, Christiansted 00822, St. Croix
Region: Caribbean > U.S. Virgin Islands > St. Croix > Christiansted
Amenities:
Beach Free High-Speed Internet Kitchenette Restaurant Suites Swimming Pool
Hotel Style:
#4 Family Hotels in Christiansted
#7 On the Beach Hotels in Christiansted
#7 Romantic Hotels in Christiansted
Price Range: €€
Hotel Class:2.5 star (2.5*)
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