My husband and I spent 6 days at the Chaconia Hotel from August 20 – 26, 2011. This was my second trip to the Chaconia. Our trip was primarily business related for the 6 days we were there. Once the business portion was completed, we spent 4 additional days at Coconut Cove Resort in Manzanilla. I’ve reviewed that resort separately....
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Reviewed 6 July 2007
I booked a stay for my fiancé's birthday and I had my skepticism due to the location but on my arrival the ambiance and the hospitality made me change my mind totally...The room was beautiful well kept the room service was great and it made the occasion memorable...No regrets and hope to be there again soon.....The staff did all they...
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i shoudn't have been staying at this hotel but had a arguement with my boyfriend who lives in trinidad ,so just walked in to get a room ,when i say i walked in i was argueing with my boyfriend at the time,the hotel staff must have thought i was mad!!!anyway just come back from barbados when i ended up staying...
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I booked my brothers and their families into the Chaconia hotel from the 3-11Oct (from germany...four adults and six children). I work in the service industry and am very critical where cleanliness and customer service is concerned. The staff that I met on all occasions was extremely professional and friendly and showed me the rooms for my inspection which included...
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Thank you for choosing The Chaconia Hotel for your family holiday and it was indeed a pleasure being of service to you and your family.
Clearly your time spent here with us provided sufficient time and opportunity to assess and realize the level of service that we offer and I am indeed pleased that the impact was a positive one....
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This hotel is a complete rip off. The unfriendliness and incompetence of the staff, the quality of the room interior, the location and the quality of food are not justifying the overpriced rates. Avoid at all cost and go for the Hilton instead (part of our wedding group used it and although you pay a bit more it provides a...
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Thank you for choosing the Chaconia Hotel, however, we are sadden to hear that your stay with us was an unpleasant one. It is always our intention to offer the best possible service to our guests.
It seems odd that you would suggest that we are over priced when the rates and prices we offer are way below what obtains...
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The room was extremely filthy, coated in dust and the windows were dirt covered.
There were bits of cement on the bed covers, and the room smelled musty, as if it hadn't been aired out on weeks. It was so bad we had to leave immediately for a different hotel.
The hotel staff was very rude, and at one point...
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The management of the hotel prides it's self on offering the best available comfort in terms of product and services to its guest and clearly we did not do this in your case, and for this, we sincerely apologize for the inconvenience and discomfort caused. However, I would like to assure you this is not what we ascribe to, because...
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We stayed at the Chaconia for 11 days, arriving a few days before Carnival. We chose it because we could not find a better one in Port of Spain offering two beds: some hotels still had vacancies for rooms with just one bed, but we don't like to fight over the sheets at night... The Chaconia is about 6km north...
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It seemed obvious that we did not impact positively on your stay at Chaconia Hotel. Some of the events which took place during your stay are unfortunate, however, it must be noted that these are remote from what are our established standards, which are obviously highlighted in other reviews.
I would like to apologize for the shortcoming and we will...
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I am an American living in Trinidad and stayed at the hotel with a friend who came in while we were doing some renovations to our home. I chose Chaconia Hotel because of price. Firstly the staff is incredible! Trinidadians can be harsh and everyone we encountered were friendly: the maintenance man who turned on the waterfall for my 2...
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Hi
I would like to thank you on behalf of the staff for choosing the Chaconia Hotel for your family holiday. It is always a pleasure to hear and know that my staff have impacted positively on the guest that patronize the product and services we offer.
We are a work in progress in terms of improving the standard of...
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My boyfriend and I stayed at this hotel for one night and really enjoyed our experience. The hotel is very reasonably priced, compared to others in the Port of Spain area-less than $100 US. The room we got was on the second floor and was very spacious and clean. The bathroom was the best part, being fully updated. We spent...
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I stayed at the Chaconia for 2 nights when I was in Trinidad for my brother's wedding. The first two rooms that we were given the AC units did not work. The front desk clerk was happy to assisting us with a room that had a working unit. The room was clean and basic. I can't say I spent much...
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