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Jade Mountain Resort

5.0 of 5
100 Anse Chastanet Rd | PO Box 4000, Soufriere, St. Lucia
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Jade Mountain Resort
Ranked #1 of 12 hotels in Soufriere
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441 reviews from our community

Traveller rating
    360
    50
    13
    15
    3
See reviews for
Families
10
 
Couples
390
 
Solo
5
 
Business
6
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Salt Lake City, Utah
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 22 May 2013 NEW

I stayed at Jade Mountain in late September-early October of 2007. The hotel landscaping was just being finished. I chose this for the in-room plunge pools, the open walls, and the scenery. You have a breath-taking view of the Pitons from every room. The architecture blends in with the mountain terrain, and the sparse night-time lighting allows for a great... More

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Washington DC, District of Columbia
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 14 May 2013

This place is jaw dropping and spectacular. It is by far the best service I have ever received. I was married at Jade Mountain and we had 50 wedding guests. Everyone was treated like VIP. Jade Mountain is the definition of high end and luxury. It is an experience that makes you want to pinch yourself every morning when you... More

Was this review helpful? Yes 1
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 14 May 2013

Physically this is an amazing hotel, the rooms are incredible, especially the pools and the architecture of the entire building is beyond belief. Our advice though would be to stay here for a couple of days, take in the environment and then move on to somewhere with better service to be looked after. There were a catalogue of errors starting... More

Was this review helpful? Yes 6
Rome
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 7 May 2013

Excellent rooms, excellent service and excellent food. Add to this the views and you could not get more perfect. The setting is brilliant. Learnt to scuba dive while I was there. Even the beach people are very good and never once felt as though anyone was trying to sell us anything

Was this review helpful? Yes 2
Lancaster, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 30 April 2013

This is a high end resort that is very tranquil and relaxing. The drive up the mountain to the hotel is quite rough and not for someone who gets dizzy or is afraid of heights. Once you get to the top of the mountain the resort is a private oasis. No TV on property so bring your favorite books and... More

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Estero, Florida
Top Contributor
80 reviews 80 reviews
80 hotel reviews
Reviews in 49 cities Reviews in 49 cities
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed 29 April 2013

Jade Mountain makes me want to take back every other "excellent" review I've ever written on TripAdvisor (except Castello Banfi in Italy) because it redefines the word "excellence". There are great resorts and then there are places that offer a once-in-a-lifetime experience and Jade definitely falls into the latter category. I should have written this review while still there to... More

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Savannah, Georgia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 25 April 2013

Okay--I'm actually still at the resort, on my last day here, so these impressions are pretty vivid. And they should be. I came here with my wife for a week-long getaway after reading the reviews on Trip Advisor and in Conde Nast that ranked this place at the very top of Caribbean resorts--and I was not disappointed. My wife and... More

Was this review helpful? Yes 11
Ann Arbor, Michigan
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 20 April 2013

We had the great fortune to stay for a week for our 20th anniversary. This was the best place we could have ever dreamed of for this event! Your room will be amazing...the missing wall gives you an unbelievable view and then you add in the pool, the canopied bed, the jacuzzi, the shower, the butlers and the food and... More

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Toronto, Canada
1 review
5 of 5 stars Reviewed 19 April 2013

A fourth visit to Jade, and amazing as always. Spectacular setting and the rooms are almost too nice to leave (The complementary upgrade that Isobel at New Wave Travel secured didn't hurt!) The major domos were great (from making sure we had dinner reservations each evening to hunting down a lost pair of sun glasses). Absolutely nothing to change; can't... More

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Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 10 April 2013

This hotel far exceeds excellence. You are in a 3 wall room facing the famous Pitons. 1 of 4 categories to choose from. Each is spectacular. You have an infinity pool right in your room. There is a colored bag service for all your needs. You never leave the room. If you are looking for 5 star service then this... More

Was this review helpful? Yes 2
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Additional Information about Jade Mountain Resort

Also Known As:
Jade Mountain Hotel
Hotel Jade Mountain
Jade Mountain
Jade Mountain St Lucia
Jade Mountain Resort St. Lucia/Soufriere
Address: 100 Anse Chastanet Rd | PO Box 4000, Soufriere, St. Lucia
Phone Number:
Region: Caribbean > St. Lucia > Soufriere Quarter > Soufriere
Amenities:
Bar/Lounge Beach Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#1 Luxury Hotels in Soufriere
#1 Romantic Hotels in Soufriere
#1 On the Beach Hotels in Soufriere
#3 Family Hotels in Soufriere
Price Range: €€€€
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Rising majestically above its 49 room sister resort Anse Chastanet, a 600 acre beach front property, Jade Mountain is a cornucopia of organic architecture celebrating St Lucia’s stunning scenic beauty. The 29 luxury suites are called sanctuaries, sweeping spaces where bedroom, living area and an extravagant private infinity pool glide into one another to form extraordinary platforms floating out into nature. With the fourth wall entirely absent, Jade Mountain’s sanctuaries are stage-like settings from which to embrace the full glory of St Lucia’s Pitons World Heritage Site and the Caribbean Sea. Jade Mountain has set a new standard in the Caribbean whether it is for modern design, luxury living or unique resort and guest service experiences.Wrapped around an infinity pool with a dazzling kaleidoscope of colors, the Jade Mountain Club restaurant caters exclusively to resident guests, celebrating James Beard Award winner Chef Allen Susser’s “Jade Cuisine.” Hovering in space above the Jade Mountain Club is the Celestial Terrace, perfect for sunset cocktails or star-gazing.A wide range of spa services can be enjoyed in the privacy of the Jade Mountain sanctuaries or at Kai en Ciel, Jade Mountain’s boutique spa and fitness studio. The resort major domos and a dedicated resort team ensure outstanding service around the clock.Guests may enjoy the exclusivity and privacy of Jade Mountain plus access to all of Anse Chastanet’s facilities and services: Nestled amidst a lush tropical 600 acre tropical estate with two soft sand beaches bordering pristine coral reefs, Anse Chastanet is right in the heart of the island’s marine reserves with St. Lucia’s legendary twin peaks, the Pitons, as the dramatic backdrop.The active will enjoy the resort’s amazing range of adventure facilities. Facilities include 4 restaurants & 3 bars, professional spa, PADi 5* scuba centre, water sports with kayaking centre, 12 miles of private biking and hiking trails with mountain bike rental, sailing yacht, 3 boutiques, library and art gallery. ... more   less 
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Jade Mountain Resort
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