We checked in Saturday afternoon. The desk clerk was very helpfull. She made us feel like we're valued guests. Several times throughout our stay she helped us with restaurant suggestions as well as things to do in the area. She was happy to take all the time we needed, not once making us feel rushed. We booked a junior suite.... More

Puerto Rico alone is a beautiful country with lots to appreciate visually without having to rely on your hotel to complete one's opinion. The 2nd largest city after San Juan, Ponce swims in a warmer climate on the south side of the island nation with temperatures that often beat the rest of the island. Staying in town for one night,... More

We stayed over a 3 day weekend at the hotel and had a wonderful time. The desk staff (Rosa) and (Jenai) were so very helpful getting us cabs and suggesting great local places to eat. The hotel is high on a bluff and you see the ocean ..The breezes are warm and inviting. The hotel lobby, restaurant and rooms were... More

My wife and I visit the Ponce area regularly and always stay at this hotel, even though there are plenty of other options in the area with which we are familiar. Our most recent stay was a four-day holiday weekend. It sits on a hill overlooking the Caribbean Sea, a campus-style property with a particularly pretty and ample pool area.... More

We had stayed in the Mayaguez Holiday Inn on a previous evening and liked it, so we selected this property for the next night. We were told in Mayaguez that the hotels were owned by the same owner. This property is in many ways a twin to the Mayaguez......same carpeting in the hallways.....same furniture and similar menus in the restaurant.... More

I had no complaints what so ever with this hotel. I was actually impressed with this being a Holiday Inn. I stayed here two nights in late December. The room was clean, flat screen tv, with enough English channels, bathroom was nice. I stayed a Sheraton later in my trip in Old San Juan and would say that this hotel... More

We stayed here for a weekend in August and this hotel served our needs very well. Our room was clean and the a/c was very cold which was nice. We had a view of the pool which was a nice size and had plenty of chairs around it. We ate at the restaurant several times, the food exceeded our expectations... More

Hotel is located on a very nice spot. Must of the recognize fast foods are close to the hotel and also lots of local restaurants. We had a very nice room wt an ocean view. Pool area is ok,food at the restaurant good and not expensive. Staff not so friendly,needs to improve customer service. Overall we give the hotel a... More

This hotel was great and staff very professional. The hotel near everything by car. My family and I are already planning our next PR vacation in Ponce. Also, you can't beat having a casino onsite at the hotel. More