We thought we had forgot our phone chargers and my husband went down to the front desk to ask where an AT'T store was. An older gentleman at the front desk gave him charger to take with us on the cruise and said to bring back after the cruise. How nice was that!!! The room was clean. No carpet, but... More

The Holiday Inn Express in the Condado district of San Juan was just what I was looking for. Typical of HI Express properties in urban settings: compact, reasonably priced, well-run. The room was small but clean and modern, with the usual amenities for this chain: free breakfast, cable flat screen TV, free wifi, coffee maker, etc. The hotel has a... More

We stayed here pre-cruise. The price was right and the breakfast was a bonus. The breakfast was typical fare...danish, muffin, egg sandwiches etc. The pool are was nice. The rooms were small and a bit dated. Short walk to the beach and area restaurants. Would stay again pre or post cruise. I would not want to stay for a long... More

Wife and I stayed at this property on 1-20-12 prior to a cruise. We didn't arrive until after midnight. The front desk person was cordial and gave us direction's to our room. I am fairly certain the room was an old storage area. The stateroom on our cruise was about the same size. As others have stated the room was... More

Good location in the Condado. Renovated. Only complain was humid odor, but we purchased candles and it was good. Nice pool. Affodable for area. Free breakfast and free Internet Wifi More

Stayed at The Holiday Inn Express in San Juan on New Years Eve - pre cruise. The hotel was just as we had read on other reviews. The room was small and the bathroom was very tiny. I would not stay there for an extended period of time but the room was clean and the staff were very helpful and... More

Upon check in, the front desk clerk was more interested in making phone calls and talking on her cell phone then assisting us. The bedroom we were given was very small and cramped, not at all like the deluxe accommodations that we booked after viewing the pictures of the accommodations on their web site. ON checking out, again the front... More

We had a great time at the Holiday Inn Express over Christmas. Our room had a gorgeous view of the ocean which really made our stay special. The lobby has a pleasant airy feel and the hotel itself offers easy access to everything in the Condado. Also, Old San Juan is a $15 cab ride away. The only shortfalls were... More

We stayed here 1 night pre cruise. The hotel is a budget hotel so people should not expect this to be a resort, and the price is budget friendly to match. The room was clean, a little on the small side with a musty smell (but Puerto Rico has high humidity so this can happen) the location is great; it’s... More