I stay 2 nights. They said to realized 2 check in, 2 check out. No free parking. Hostile persons. No cleaning room. No towells. Price the same of 4 stars¡ The televisión has old analog one 19 inches. Local beer Who price is 1 dollar cost 4.50 dollar

I get it, its cheap and its on the condado strip, but this hotel is just terrible. Dont be fooled by the pretty exteriors; the bedrooms are dirty, smelly, have stained rugs and the air conditioners are barely making it til next month. As a PR resident, ive been to almost every hotel on the area and i can assure... More

Issues; Lack of hot water, multiple water leaks into multiple rooms, general uncleanliness of the room, lack of empathy from the front desk for our issues, dishonesty when explaining why something does not work, broken, or not provided, false representation of the hotel rooms. More detail. Sorry this is so long. When I arrived the staff was excellent. The check... More

This hotel looks great when you first walk in, but once you walk into the room it’s a totally different story. They need serious renovation. I was very disappointed when I saw the rug with stains everywhere, hard bed sheets and old fashion TV. The room looked old and sad. You can find a better hotel within the area for... More

My Father and I stayed here from 4/30 - 5/5/13. We had no complaints as we literally only slept at hotel and visited pool area 1 morning. Room 907 on 9 floor was clean and faced ocean. I read previous reviews regarding musty smell bit did not smell any odors. Would have been nice if lobby restaurant was open for... More

I stood in this hotel for 4 days and it wasn't so bad. Yes what I read on the reviews were true, but I was comfortable. Staff were pleasant. Although I traveled alone, I felt safe. A lot of families. Plenty of restaurants to eat in the area. Buses available if your not driving. Did the Bacardi Tour and El... More

2 females and 3 small children (1,4,6) traveling from wappingers falls NY, booked w/ orbitz, excellent price. Hotel was notified we would arrive late n we needed a crib. Beautiful entrance, fabulous view. unprofessional evening staff. Hallway smells freshly painted w/ old paint (asthmatic children) room had a wet/mold smell. None of the lights worked. W/ attitude a 2nd room... More

No complaints. The renovations are complete and the double rooms are very spacious. I loved my stay,thanks for the lovely front desk service!economical and fair prices.the pool is gorgeous and the view is amazing. This boutique hotel is a must. Don't expect it to be too modern but it did well for my needs. That's all that matters:)

My wife make the reservation without my consent cause we were't together. Now, that i've been trying to go back with her, she asked me to go. I saw the reviews here and the pictures and i felt like, are you going to this place? She went on saturday and told me that everything in there was fine. I went... More