I stayed here for 2 night on a business trip and the room was ok. The lobby is noisey due to the casino and the bar with loud music. But I must say that the bed was so comfortable. The sheets were soft and clean and I was able to rest well with the great AC unit.

Let first start by saying that I have reservations at this hotel and scheduled to check in on 6/25 - 7/2. I have been trying unsuccessfully to get in touch with the hotel reservations for almost a week. The problem lies in that I booked this stay for myself and family way back in January 23rd 2013 and was given... More

I am still here, 4 day stay on vacation. Lets see, shower curtains are dirty with mold (trying not to touch it), hallways dirty and smells, saw a bug on the bathroom floor, front desk is not helpful at all (they don't even know the number to call for a taxi, I had to get the number from a restaurant... More

I stayed here for one night on a business trip and the room was your average hotel room. Nothing really set it apart. However the location was perfect! We were close to a number of restaurants serving everything from argentinan to sushi to burgers. Also Haagen daaz, dunkin donuts/ baskin Robbins and a Starbucks are all within walking distance :)

I will admit that this was not my first choice in hotels in San Juan for one night prior to going on a cruise. My first three choices were sold out, so I settled for this property because of the location. We arrived here at about 8PM. The clerk who did our check in, Luis, was extremely aloof and unfriendly,... More

Hotel staff was helpful, location great, one block from the beach, 15mins from the mall, 10min to town,walk to resturants and starbucks ! price right too! Room was clean.Taxi from airport was $20. If you are into casinos theres one on the ground floor, didnt go in thou so cant comment on it. Theres a roof top pool with the... More

The hotel was very nice I liked it a lot there were just some things that moved it down a few stars. We checked in late and the guy processing our paperwork was horrible. He was obviously preoccupied and wasnt very attentive. He didnt make much small talk and didnt try to direct us towards the restaurants or business center... More

Stayed here for 1 night prior to a cruise. Hotel is in a great location - lots of restaurants and the beach is only a couple blocks away. Rooms are a bit run down and the casino is a bit dingy but we got a good nights sleep and the service was good.

They gave us a small bottle of wine because our room wasn't ready. We only waited 8 minutes and that was checking in early at 1:15 pm. We also got a late check out. Casino downstairs. Beautiful room. Could walk to the beach - 2 small blocks. Lovely rooftop pool. We also got the appetizers and breakfast for only $3.50... More