Caribe Hilton San Juan (San Juan, Puerto Rico) - Hotel Reviews

Also Known As:: Caribe Hilton San Juan Hotel San Juan; Caribe Hilton San Juan Hotel; Hilton Hotel San Juan; Hilton Hotel Caribe; San Juan Caribe Hilton; Caribe Hilton; Hilton San Juan; San Juan Hilton; San Juan Caribe Hilton Hotel

Address: Los Rosales Street | San Geronimo Grounds, San Juan 00901, Puerto Rico

Phone Number:

Region: Caribbean > Puerto Rico > San Juan

Amenities:

Bar/Lounge Beach Business Centre Fitness Centre Children Activities Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#4 On the Beach Hotels in San Juan

#5 Romantic Hotels in San Juan

#7 Luxury Hotels in San Juan

#7 Family Hotels in San Juan

#9 Business Hotels in San Juan

Price Range: €€

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: The Caribe Hilton hotel, one of the most luxurious hotels in Puerto Rico, is set on an exclusive peninsula, made up of 17 acres of lush tropical gardens. This Puerto Rico Hilton is ideally situated between historic old San Juan and the exciting Condado area, offering a secluded beach, lavish accommodations and amenities tailored to families, couples and business travelers alike. This San Juan hotel is just a 15-minute drive from Luis Munoz Marin Airport and five minutes from San Juan's new Convention Center. ... more less

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2,437 reviews from our community

See which rooms travellers prefer - 481 traveller tips

VICKTAM

1 review

“Not coming back”

Reviewed 20 May 2013 NEW

I am currently staying at this hotel. My room was dirty from the moment we arrived. I was willing to overlook the rooms shortcomings until we found the large cockroach in the middle of the bathroom floor. When I told management she looked like I was wasting her time and gave me a free breakfast and $35 resort credit probably... More

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WGJ49

Nashville, Tennessee

Top Contributor

62 reviews

16 hotel reviews

Reviews in 31 cities

17 helpful votes

“Showing her age but still a great place!”

I stayed at the Caribe Hilton while on a business trip. I was in San Juan for 4 days. The grounds of the hotel are well maintained and extensive. The grounds have several swimming pools, bathing lagoons, beaches, pool decks, etc to enjoy the tropical outdoors. Their are a number of restaurants and lively bars both inside the hotel and... More

See 5 more reviews by WGJ49 for San Juan

Priscilla B

CORAL SPRINGS, United States

“GREAT STAY”

I HAVE STAYED AT OTHERS AND ALWAYS COME BACK TO THE BEST! I'm not wasting my time anymore-the CARIBE HILTON is the most beautiful, clean, guest friendly hotel in San Juan:) Great Staff, very well kept and can't ask for any better service from the staff.

Review collected in partnership with Hilton Hotels & Resorts

jhawk77

1 helpful vote

“Great place! Would stay again but do a few things differently!”

Reviewed 19 May 2013 NEW via mobile

My stay was May 12-15. I was worried before I got there from all the bad reviews. I Was very happy when arrived. A couple of tips. If you plan to drink buy a couple of bottles on the way to the hotel or at the liquer store just off property. The drinks at the bars are over priced. BUT... More

Was this review helpful? Yes 1

Thank you for your comments. It was a pleasure to have you here. We regret that you left Puerto Rico feeling that way about the service. We hope you visit us again soon. It will be a pleasure to welcome you back. at your service Nelson Torres, Hotel Manager More

Jose A

Acworth, GA, United States

“Tourist in Hometown”

Reviewed 19 May 2013 NEW

Our family recently stayed at the San Juan - Caribe Hilton. On this visit, we planned our stay from both perspectives: as tourists and as locals. Having lived in Puerto Rico and the San Juan area, we know the island better than the average resident. The hotel has a strategic location that permits easy access and driving to key areas.... More

Jmboricua

“Horrible experience”

Reviewed 18 May 2013 NEW

I am on vacation and I'm going to be staying here for 8 nights when I got to my room it looked so horrible the outside doors were very dirty the glass in the shower was very dirty two of the lights are broken and the carpet is very disgusting not to mention they made me pay a resort fee... More

Thank you for your feedback on your room condition while visiting us. Please accept our apologies. I am sharing your comments with our executive Housekeeper and rest assured we are taking corrective actions to prevent future guest from experiencing what you did. Once again, thank you for your feedback and we hope you give us the opportunity of serve you... More

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AndyRn66

Allentown PA

Contributor

19 reviews

6 hotel reviews

Reviews in 12 cities

15 helpful votes

“Glad I chose this hotel”

Reviewed 17 May 2013 NEW via mobile

Everyone is pleasant and helpful. We are staying in the Villas and have not checked out yet, but feltthe need to say how helpful, happy and competent the staff has been. We will be back! The eveningfront desk manager, thesecurity guard who opened our safe when we couldn't, and Jody the evening concierge. Thank you all!

Thank you for choosing the Condado Lagoon Villas at Caribe Hilton as your “home away from home” during your visit to beautiful Puerto Rico. We appreciate you taking the time to share your experience while in our property and we will share your comments with our staff. We are delighted to know your stay is a pleasant one and do... More

justinr

Sacramento, California

2 reviews

Reviews in 2 cities

19 helpful votes

“Nice beach and pool area for families”

Reviewed 16 May 2013 NEW

My family stayed here in April for a few nights before getting on a Southern Caribbean cruise and we really enjoyed it. The beach was perfect for my 6 year old daughter to snorkel since it is very protected and very calm, flat water. Not that we saw a ton snorkeling there but we did see fish and even some... More

Was this review helpful? Yes 2

Hello there! thank you for staying with us and for the feedback. we are glad to hear that you enjoyed your vacation with your family. We hope you visit us again soon. Our Parrots will be waiting :) at your service Nelson Torres, Hotel Manager More

Allforservice

Turku, Finland

19 hotel reviews

Reviews in 17 cities

“A hedonist's paradise, but prepare to pay for it”

Reviewed 15 May 2013 NEW

I stayed at the Caribe Hilton for a conference I was with. The complex is a resort and has several swimming pools, a very nice gym, tennis courts etc.--but too bad I was there for work, so I didn't really get to enjoy any of it. I had a stellar seaside view from my room, although I asked for a... More

me27513

Cary

3 hotel reviews

Reviews in 7 cities

5 helpful votes

“Crowded like a carnival cruise ship; inconsistent quality and service”

Reviewed 12 May 2013

We stayed at the El Conquistador (~1 hr away on east coast of island) earlier in the week and there was simply no comparison. This hotel wasn't as nice, as quiet, as welcoming as the Conquistador, yet it was priced and rated like a fine hotel. When we arrived, hoards of marathoners were leaving the hotel, and swarms of cruise... More

See 4 more reviews by me27513 for San Juan

I appreciate your review of your recent experience at our hotel. I'm very sorry you had a disappointing experience with us and I have addressed these issues with our staff and Management. Again, I apologize for the less than satisfying stay. Exceptional guest service is the foundation of our brand promise and your feedback will help us improve. Thank you... More

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Caribe Hilton San Juan Hotel Reviews, San Juan

Caribe Hilton San Juan

2,437 reviews from our community

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