Spent a fortnight here 19 April to 3 May on a Thomson Holidays package from the UK, overall excellent on all counts, there was very little we could fault Room/Housekeeping Were in 7202 which isn't the best position in the resort but road noise not a problem and being on the top floor gave us a partial sea view from... More

This is a very old property and old is not always bad but know that because there are a lot of things here that just don't work. The Jacuzzi did not work, in the game room several of the gaming machines did not work, the work out room, several of the equipment pieces did not work. The AC in the... More

I was there for a week and really enjoyed staying there. The staff was very friendly and would go out of their way to help. Maid service was excellent which included turn down service. It was a big hotel and although they were fully booked it didn't feel crowded. The grounds were manicured and public areas were very clean and... More

Don't let the negative reviews scare you! The hotel is clean,the staff are friendly and attentive, the food is great,and the beach is lovely,your first view as you approach the beach from the Negril Restaurant is one of paradise, all you need is the Bounty bar!! The sand is soft and pale, the water clear and turquoise. I feel that... More

Dining options were limited, it was difficult to get a reservation at the restaurants, but the buffet was great, especially for breakfast and lunch, not romantic dining at a buffet but enjoyable. The view of the ocean and the coconut trees from our room was wonderful, we did not want to leave in the mornings. Had room service a few... More

This is an honest review. My wife and I stayed at Riu Tropical Bay in Negril April 20-27. It's our first time in Jamaica! The first thing I'd like to say is that Jamaicans are such nice people!! Now to share the rest of our experience. We landed in Montego Bay airport and the bus ride to the resort takes... More

second time to a riu resort but its my first time to tropical bay in negril,staff at the front desk not friendly at alllll EXPECT the front desk supervisor i guess because im jamaican the treatment i get is different,stayed there for 3 days,food was OK, beach was AWESOME clear beautiful water that was the highlight of my stay,ac didnt... More

I went to the RIU for a friends wedding. Overall the stay was wonderful. We were greeted with a rum punch while waiting to check in. Checking in went quickly and are bags were taken to our room. Our room #3108 was clean, no bugs and had a great view of the sunset. The beds were 2 fulls to make... More

Amazing resort...I have stayed at 2 Riu's before in Mexico. They are great resorts. Definitely worth the extra change to upgrade from the Riu Negril..we were very happy that we did as we spent some time there as well (because we could). Great staff and service throughout the whole resort! It is starting to get aged but aren't they all?... More