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Sandals Montego Bay All-inclusive Resort Reviews, Montego Bay

All 61 Montego Bay hotels »
All 61 Montego Bay hotels

Sandals Montego Bay

5.0 of 5
Montego Bay, Kent Avenue, Montego Bay 100, Jamaica
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1 Free Night
Sandals Montego Bay
3,171 traveller photos
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Ranked #7 of 61 hotels in Montego Bay
4.5 of 5 stars 2792 Reviews
Most recent review
“Sandals Montego Bay”
5 of 5 stars Reviewed 16 June 2013
Lonny S Spokane Valley, Washington
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2,792 reviews from our community

Traveller rating
    1,686
    615
    226
    160
    105
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Families
61
 
Couples
1943
 
Solo
6
 
Business
16
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Spokane Valley, Washington
1 review
“Sandals Montego Bay”
5 of 5 stars Reviewed 16 June 2013 NEW

This was our fifth trip to Jamaica and our fourth stay at Sandals Montego Bay. My wife and I just love it there. The people are Great, friendly, helpful and always with a smile on their faces. It is so nice to go to a place where there are no schedules and you are not pressured to do anything. Montego... More

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Riverside, California
1 review
1 helpful vote 1 helpful vote
“AMAZING Trip! Would go back!”
4 of 5 stars Reviewed 14 June 2013 NEW

We went to Jamaica back in July of 2011. We had a large group of 16 and everywhere we went they accommodated us. Check in: After a long flight... it wasn’t too bad. The airport had a special area just for sandals where you can get a cold beer right off the bat! They have a small bus that takes... More

Was this review helpful? Yes 1
North Canton, Ohio
1 review
2 helpful votes 2 helpful votes
“Sandals Montego Bay”
5 of 5 stars Reviewed 14 June 2013 NEW

Sandals Montego Bay was wonderful in every way. This is an all inclusive resort so there was never any stress about what to expect or do. The price was appropriate for what Sandals gives you. The food was divine, the rooms are beautiful and the facilities are world class. The drinks were premiere. I never felt as though I wasn't... More

Was this review helpful? Yes 3
Watertown
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Disgruntled Customer”
1 of 5 stars Reviewed 13 June 2013 NEW

Dear Sandals, I cannot being to tell you how disappointed I am with your resorts! Our first stay at the Royal Carrabin in Oct 2012 was enjoyable, though the room we got was not the room shown online. So for our 32nd wedding anniversary we booked another stay at Montego Bay Resort 17 Mar 13 before my deployment to Afghanistan.... More

Was this review helpful? Yes 3
Cassie C, Sandals & Beaches Review Coordinator at Sandals Montego Bay, responded to this review
14 June 2013

We're so sorry to read that we did not meet your expectations during your stay. This is certainly not our standard and we would like to correct the situation and make things right. We hope that you will afford us the opportunity to turn this around and offer the luxurious experience for which we are known. Thank you for your... More

Austin, Texas
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“We thought it was great.”
4 of 5 stars Reviewed 12 June 2013 NEW

Not sure about the reviews here and there complaining about the airplanes. Yes, there were planes taking off every so often, but if you book to stay at a resort literally right by the airport, WHAT DO YOU EXPECT?!? We didn't mind it at all and it was fun watching the planes take off. Overall we had a great time.... More

Was this review helpful? Yes 1
See 2 more reviews by Scott D for Montego Bay
Chester, New Hampshire
1 review
3 helpful votes 3 helpful votes
“Sandals Montego Bay”
3 of 5 stars Reviewed 11 June 2013 NEW

Stayed at this resort from May 2nd until the 8th for our 30th wedding anniversary. Planned on taking a taxi as I am not into the bus thing but we were escorted to a private car free of charge for our 5 minute ride to the resort! Nice touch! Our room wasn't ready as we arrived early but that was... More

Was this review helpful? Yes 3
Pittsburgh, PA
1 review
6 helpful votes 6 helpful votes
“Poor Management”
1 of 5 stars Reviewed 10 June 2013

We stayed at Montego Bay Jamaica as part of a split stay in May. We spend 5 nights at Royal Caribbean and then went to Montego Bay for 3 nights. I have nothing but amazing things to say about the Royal Carribean so if your trying to decide between the two go to Royal Caribbean. It is worth the extra... More

Was this review helpful? Yes 6
Cassie C, Sandals & Beaches Review Coordinator at Sandals Montego Bay, responded to this review
14 June 2013

Thank you for taking the time to write a review of our property. Being return guests, you know this is not our standard. We strive to keep the highest standard of quality and service and we deeply regret if we did not quite live up to your expectations. I'm glad that our manager has been in contact with you. While... More

1 review
2 helpful votes 2 helpful votes
“Amazing people”
5 of 5 stars Reviewed 9 June 2013 via mobile

Big AL first met us with a smile and from there he never forgot our names. Jennifer kept our room clean and meet us with a smile every day. Shellene was one of the playmakers that stole our hearts. She was just fantastic in at her jobs. Donald And Dandre our bartenders made our stay most enjoyable.

Was this review helpful? Yes 2
Medford, New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
“3rd times a charm... Love MoBay”
5 of 5 stars Reviewed 9 June 2013

4th time to Sandals, 3rd time to MoBay... Aside of a snafu the first day - all was straightened out a day later. Big Al, you did us the best vacation yet with the room you gave us. It was perfect. Could not have asked for better. We'll be back October 13th so keep that room open for us, lol!!... More

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See 2 more reviews by BarbaraErrico for Montego Bay
Winnipeg, Canada
1 review
2 helpful votes 2 helpful votes
“Weddingmoon at Sandals Montego Bay”
5 of 5 stars Reviewed 9 June 2013

This place was amazing. beautiful beaches, gardens and the scenery in general. The food was great and so were the staff. the playmakers (Hartlon and company) did a great job of making sure we had a great time. Our wedding was handled by consummate professionals (Chantelle) that made sure there was little to no stress. It was beyond what we... More

Was this review helpful? Yes 2
 
 
Sandals Montego Bay
Sandals Montego Bay
4.5 of 5 stars 2,792 reviews
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Sandals Royal Caribbean Resort
Great value on a similar hotel
Sandals Royal Caribbean Resort  
Montego Bay, Jamaica
4.5 of 5 stars 2,742 Reviews
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Additional Information about Sandals Montego Bay

Also Known As:
Sandals Montego Bay Hotel Montego Bay
Sandals Montego Bay Hotel
Sandals Hotel Montego Bay
Montego Bay Sandals Hotel
Sandal Montego Bay
Address: Montego Bay, Kent Avenue, Montego Bay 100, Jamaica
Phone Number:
Region: Caribbean > Jamaica > Montego Bay
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotels in Montego Bay
#7 Luxury Hotels in Montego Bay
#7 On the Beach Hotels in Montego Bay
#7 Top resorts Hotels in Montego Bay
#12 Family Hotels in Montego Bay
Price Range: €€€€
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
•Largest private white sand beach on the north coast •The entertainment capital of the Sandals brand with nightly professional shows and upbeat, active, fun-loving daytime activities. •Six exquisite dining options•Complimentary transfers to Sandals Royal Caribbean and Sandals Carlyle. Enjoy all the luxuries included in our “stay at one, play at three” concept offering 18 dining options •Air-conditioned departure lounge•Voted Sandals “World's Leading All-Inclusive Company” 16 years in a row•Voted “Caribbean's Leading Hotel Brand” 18 years in a row ... more   less 
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Sandals Montego Bay
Montego Bay, Kent Avenue
Montego Bay 100
Jamaica
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