staff is friendly, food is delicious and i must say that u ave all the privacy u need, nice spacious rooms with firm and clean bed...

I LOVE this hotel been there 3 times already... Everything is nice the staff the rooms the grounds the bar and resturant... Im from NY and I have family in Prospect jamaica everytime I go I spend some time in the country and stay here!

rooms are nice and clean. staff was great. pool was clean, ac worked properly, food was great and the rates are inexpensive..had a great time and i cant wait to go back. BIGUP!!!

girl on front desk was awfully rude,she prefered to talk on her mobile than to deal with a customer query,customer service training should be updated regular.staff when asked did not seem to know anything,who the manager was,where you could get a taxi,local shop etc which i found hard to believe.bar and kitchen staff were the only helpful people we had... More

A very luke warm reception at check-in. Rooms were very basic but ok until in the night I was sudden bitten by a really sharp pain. I woke to see rats in the room!! I screamed and called reception who casually came along. When I explained what happened they said the rats are small so nothing to worry about!! I... More

Nice sized rooms but mangement is arrogant and could care less about customer complaints. Our room had a TV with wire hanger for an antenna and no remote. it took a while to rectify. Cable/Satelite does not work here; One 1 channel came in real snowy on the replacement TV & it had no remote. The internet is 2 wires... More

Staying at this hotel was a honeymoon present from my Mum and Dad. It was chosen for its location as it was close to family. The bar was great and the staff there were friendly and pleasant and when we arrived in reception we had a fairly good reception but our opinion of the hotel started to diminish. The room... More

Ignorant staff, rooms were mouldy sink hanging off the wall no grout left round it. No breakfast available & 3 children with us. We were all dumped in 1 room 1 had to sleep on a settee that had more springs coming out of it than what were in it was dreadfull. We just needed somewhere to stay to be... More

Versalles Hotel As the only hotel in Maypen I was very disappointed and would have re located, if that had been an option. I would defiantly not recommend this hotel to any of my friends or family. I arrived at the hotel on the 15th October where I checked into apartment two. I was disappointed to find that there was... More