we found the staff very friendly especially the entertainment group excellent got us up for yoga,dance lessons & pool exercise every day. we liked the steak restaurant the best ,the kristal a close 2nd,service excellent everywhere ,Room just ok but maid service superb,.Had a great trip & would recommend it ,beautiful beach & pool attentive staff everywhere.

We stayed for a week 10-17th may. Hotel was amazing, service was pure class, can get noisy by the pool so if you prefer quiet then there are sunbeds further away from the immediate poolside. Food was ok, definitely recommend the steakhouse and Brazilian. Buffet was bearable for a week. Fresh smoothies for breakfast was lovely, Los to choose from.... More

We have been to Dom Rep many times and stayed in 5 star hotels , and to this resort 4 times The Riu Palace is by far the best we have stayed . The food is good the beach is lovely. the service is second to none. we had no problem booking the specialty s. the steake house was the... More

Booked this resort (after staying at the Riu Palace Aruba a few years ago) 4 months in advance and got a great deal. Stayed 5/12-5/17. The hotel itself was visually appealing, didn't notice any mold as mentioned in other reviews. Arrived prior to room being ready and were given bracelets immediately. Room was ok, we did have the "2 beds... More

This is where I spent my honeymoon. Lovely hotel and very pleasant staff. Very clean and the grounds are stunning. Food is ok very repetitive unless you get up at stupid o'clock and book. However when we were their, there was a big party of people keep booking out the restaurants which was unfortunate. However one night they cancelled one... More

Just returned and really enjoyed the hotel, staff and activities. The Entertainment staff was exceptionally good, very friendly and made it a point to talk with all the guests. we have traveled all over the world and the staff at this hotel were the most friendly, courteous and happiest we've probably have ever met. The rooms were large, clean and... More

This hotel is great if you are looking for a family atmosphere. The crowd is mostly older couples and families and not alot of 20s couple. So this hotel is definitely not a party hotel. The food was great. Lots of choices. The five restaurants were pretty yummy too. Dont expect the Japanese to be like the japanese restaurants in... More

The weather was lovely and the resort was too. We arrived and found our tour operator to take us to the hotel. We checked in (we didn't have a pool view) and requested an upgrade. There were none available. Lesson: if you want more of a view make sure you book it before you leave. Rooms: were fine, furnished well.... More

This hotel has been a greatful surprise: - the hotel premises have been recently reformed and improved - service is spectacular: you have waiters offering drinks at your lounger at the pool and at the beach. Waiters are excellent and always taking care of customers - food is quite good and non repetitive - specialities restaurantes are fine - the... More