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Paradisus Palma Real

4.5 of 5
Playa de Bavaro, Punta Cana, Dominican Republic
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Paradisus Palma Real
Ranked #12 of 99 hotels in Punta Cana
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2,630 reviews from our community

Traveller rating
    1,621
    590
    191
    121
    107
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Families
682
 
Couples
1148
 
Solo
34
 
Business
135
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Burke, Virginia
1 review
5 of 5 stars Reviewed 17 May 2013 NEW via mobile

We had an excellent dinner tonight at Mole! The service by Jorge Luis was outstanding and the food was out of this world. Definitely get the Guacamole and the Yucatan tacos. It is our first night here and we look forward to more of the same tomorrow!

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Washington DC, District of Columbia
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 17 May 2013 NEW

We came here for a wedding in May and the resort was nice. We stayed in a garden-view room, but I was surprised how dated the rooms were for a "5 Star" resort. The lobby though is very luxurious as is the other common areas (area near the fountains, restaurants, etc). The service for the most part was very good... More

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Atlantic City, New Jersey
1 review
5 of 5 stars Reviewed 16 May 2013 NEW

This resort is first class all the way, absolutely breathtaking, you truly feel like you are in paradise. My girlfriend and I enjoyed a five night stay here in 'royal service' which is definitely worth the upgrade. Our butler, Juan, was extremely professional, helpful, accommodating, and made our stay wonderful. Anything we needed or wanted, he took care of for... More

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Rafael T, General Manager at Paradisus Palma Real, responded to this review
17 May 2013

Dear Christina, I would like to thank you for choosing our Paradisus Palma Real Golf & Spa Resort as well as for letting us know about your satisfaction on this trip. Thank you for your recommendations to future travelers and we are expecting you soon at your new second home! Sincerely, Rafael Torres Managing Director Paradisus Resorts Punta Cana More

1 review
5 of 5 stars Reviewed 16 May 2013 NEW

Stayed at paradisus Palma real in may 2013. Very impressed. Would recommend the Royal Service with special accommodations and your own private butler. Our butler Dahwart Corderon did a great job, was very attentive and worked very hard to make out stay enjoyable.

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Rafael T, General Manager at Paradisus Palma Real, responded to this review
17 May 2013

Dear Guest, It is a real pleasure for me to receive your impressions on this trip. Exceeding expectations of our guest and offer true memorable experiences is our commitment and I am proud to learn that we have achieved our goal. I greatly appreciate your recognition to the effort and dedication demonstrated by Daward, your Butler. Thank you for your... More

Columbia, Maryland, United States
1 review
5 of 5 stars Reviewed 15 May 2013 NEW

I and 4 other family members visited this lovely establishment for the first time (May 8-13, 2013) and we can't wait to return! The grounds and rooms are absolutely beautiful, clean and well-kept. Whether you just want to relax or try lots of new things, this is the place for you. There are tons of activities and a variety of... More

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Rafael T, General Manager at Paradisus Palma Real, responded to this review
17 May 2013

Dear Charlene, It is a pleasure for me to hear that your experience at our Royal Service left a memorable impression on you. At the Paradisus Palma Real Resort we have a commitment to provide quality service beyond our guests’ expectations, and this definitely strengthens our philosophy of seeking the highest level of excellence. Thank you for your valuable comments... More

Atlanta, Georgia
2 reviews
5 of 5 stars Reviewed 15 May 2013 NEW

I was invited to Palma Real for a site visit and upgraded to Royal Service; a real surprise! I was overwhelmed by the beauty of the resort and the thoughtful and caring staff, who took excellent care of me and cheerfully tried to teach me Spanish at every opportunity. I especially want to single out my butler Jose Salvador, who... More

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Rafael T, General Manager at Paradisus Palma Real, responded to this review
16 May 2013

Dear Guest, Thank you for having taken the time to share your experience at our Paradisus Palma Real Golf & Spa Resort as well as for highlighting the service offered by Andrea Puizina, Jose Salvador, Yohany Rodriguez Juana Peña, Carlos Reyes, Francisco at M Bar and Feliz at Vento. I’m glad to hear that you have enjoyed our facilities and... More

Chapel Hill, North Carolina
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 15 May 2013 NEW

Now I know what paradise feels like. This all inclusive resort is a sure way to feel special, be pampered, and enjoy fabulous meals. My thanks to the following staff who made my trip so memorable: Jose Salvador - our butler Francisco - bartender at Mbar Andrea - part of our site visit team Feliz - server at Vento Carlos... More

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See 2 more reviews by MrsEtiquette for Punta Cana
Rafael T, General Manager at Paradisus Palma Real, responded to this review
16 May 2013

Dear Guest, I would like to thank you for letting us know about your recent experience at our Paradisus Palma Real Golf & Spa Resort. It is truly a pleasure for me to hear that you had a memorable stay because of the friendliness and attentiveness our staff. On the other hand, Is saddens me to me to hear that... More

Dallas, Texas
1 review
5 of 5 stars Reviewed 14 May 2013 NEW

I was recently at the Paradisus Palma Real for a large wedding. The property was absolutely beautiful and our accomdations were luxurious! What I will say is that when we booked our trip, we elected for Royal Service, which seemed to make all of the difference. The royal service employees seem to have the end on how to get what... More

Was this review helpful? Yes 1
Rafael T, General Manager at Paradisus Palma Real, responded to this review
16 May 2013

Dear Toya R, I would like to express my gratitude for having shared your impressions. It is a pleasure for me to hear that your experience at our Royal Service left a memorable impression on you. At the Paradisus Palma Real Resort we have a commitment to provide quality service beyond our guests’ expectations, and it is a real pleasure... More

Brooklyn, New York, United States
1 review
5 of 5 stars Reviewed 13 May 2013 NEW

My husband and I truly enjoyed our stay. We were welcomed warmly and immediately impressed with the ocean view from the lobby. One of the first things that struck us was the beautiful artistic decor...someone really put a lot of energy into making sure that there was beauty everywhere your eyes rested. In terms of service, our concierge was on... More

Was this review helpful? Yes
Rafael T, General Manager at Paradisus Palma Real, responded to this review
14 May 2013

Dear Guest, It is truly a pleasure for me to receive your impressions on this trip. Exceeding expectations of our guest and offer truly memorable experiences is our commitment and I am proud to learn that we have achieved our goal. I greatly appreciate your recognition to the effort and dedication demonstrated by George Alriche. Thank you for your valuable... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 13 May 2013 NEW

This resort is only 20 minutes from the airport. It is absolutely beautiful with marble floors and walls and gorgeous palm trees and tropical flowers throughout. I could not get over how clean this place was despite the fact that much of it is open air. We stayed in the basic rooms and did not opt for royal service and... More

Was this review helpful? Yes
Rafael T, General Manager at Paradisus Palma Real, responded to this review
14 May 2013

Dear Guest, I would like to thank you for choosing our Paradisus Palma Real Golf & Spa Resort as well as for letting us know about your satisfaction on this trip. Thank you for your recommendations to future travelers and we hope you’ll visit us again in the future. Sincerely, Rafael Torres Managing Director Paradisus Resorts Punta Cana More

 
 
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Additional Information about Paradisus Palma Real

Also Known As:
Paradisus Palma Real Hotel Punta Cana
Paradisus Palma Real Hotel
Paradisus Palma Real Punta Cana
Paradisus Punta Cana
Paradisus Palma Real Resort
Punta Cana Paradisus
Paradisus Hotel Punta Cana
Address: Playa de Bavaro, Punta Cana, Dominican Republic
Phone Number:
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free Parking Children Activities Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Top resorts Hotels in Punta Cana
#10 Luxury Hotels in Punta Cana
#11 On the Beach Hotels in Punta Cana
#13 Family Hotels in Punta Cana
#16 Romantic Hotels in Punta Cana
Price Range: €€€€
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Welcome to the epitome of resort elegance. Paradisus Palma Real Resort envelops you in privileged comfort and simply astonishing beauty. Discover crystal Caribbean waters, pristine beaches, towering palm trees, stunning gardens and magnificent architecture. Delight in sumptuous private Suites, championship golf, seven world-class international restaurants and stunning pools lined with exotic Bali beds. An all-encompassing paradise of grace, elegance and charm located 25 minutes from the Punta Cana International Airport. ... more   less 
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Paradisus Palma Real
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