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Grand Palladium Punta Cana Resort & Spa

3.5 of 5
C/ El Cortecito | Playa Bávaro, Punta Cana, Dominican Republic
Hotel amenities
Grand Palladium Punta Cana Resort & Spa
Ranked #44 of 99 hotels in Punta Cana
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1,295 reviews from our community

Traveller rating
    604
    392
    161
    90
    48
See reviews for
Families
339
 
Couples
575
 
Solo
11
 
Business
7
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Marietta, Georgia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 19 May 2013 NEW

Very disappointing stay. To begin and to give credit, the resort was very pretty and the grounds were very well maintained. Now for the rest: 1. Service - very bad and staff generally could not speak English and have not been trained very well. 2. Maintenance was not run very well after reporting to the desk and the "management" hair... More

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed 19 May 2013 NEW

I stayed here for a wedding and cannot wait to get home...The food is horrible...the service sucks...you have to wait an hour for a train everytime you want to go to eat or to the pool...it's a bad feeling when you are in paradise but the resort makes you want to go running back home!!! I would NEVER recommend this... More

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St. John's, Canada
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 15 May 2013 NEW

We have stayed at the Grand Palladium in Riviera Maya, so this year (for our 3rd visit to Punta Cana) decided to try the Palladium property in PC. We stayed at the Punta Cana section as we were travelling with Westjet vacations and this section is the one offered by Westjet. The property overall is beautiful with huge manicured grounds... More

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St. John's, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 14 May 2013

First of all, I'd like to compliment Sunwing Vacations on flawless organization, a great flight and great service. ARRIVAL - We arrived at this resort in a group of over 40 people all under 25. Considering it was the middle of the night, and we were all very rambunctions and anxious, the staff were pretty quick to get us all... More

Was this review helpful? Yes 1
Daphne K, Manager at Grand Palladium Punta Cana Resort & Spa, responded to this review
15 May 2013

Dear Michellemeehan, From the staff of Grand Palladium Palace Resort, Spa y Casino we want to thank you for dedicating your time to share your experiences concerning your stay. It is a satisfaction to know that you enjoyed your stay at our resort and that we have totally satisfied your needs. We will be waiting your next vacations. Thank you... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 14 May 2013 via mobile

I am a little late in doing my review however my fond memories of this holiday are still as clear! I am from london, I have experienced very high quality and expensive stays in the UK however GP was my first experience of 5* and AI! On arrival after a very long journey we were greated with a warm welcome,... More

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Daphne K, Manager at Grand Palladium Punta Cana Resort & Spa, responded to this review
15 May 2013

Dear Katyfitzy, With all or affection we want to thank you for your commentaries, we are pleased because you had a great time in our hotel, Thank you for choosing Grand Palladium Punta Cana Resort, Spa y Casino as your special gateway. We look forward for your return. Greetings. More

New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 11 May 2013

I have to laugh at the few bad reviews here. This is a gorgeous place that is highly manicured, well maintained and with all the amenities you could ask for. There are 8 different restaurants, all excellent. The best was the buffet with incredible diverse selections, fresh tropical fruits, fresh everything and just about anything you could want. Each night... More

Was this review helpful? Yes 2
Daphne K, Manager at Grand Palladium Punta Cana Resort & Spa, responded to this review
12 May 2013

Dear Xmen2012, We are really thankful for you’re the precious time you dedicate to share your good experiences in the hotel with us. It is a satisfaction to know that you enjoyed your stay at our resort and that we have totally satisfied your needs. We look forward for your return. Thank you very much. More

New-Brunswick
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 11 May 2013

We stayed at Gran Palladium Punta Cana end of April. First of all the staff at the front desk nice at first but don't really care about their customers preoccupation once you have your room. We got a 2 beds room and we were only me and my husband. When we ask to change room they told us to put... More

Was this review helpful? Yes 2
Daphne K, Manager at Grand Palladium Punta Cana Resort & Spa, responded to this review
12 May 2013

Dear Anikoso, Received a warm greeting from the staff of Grand Palladium Punta Cana Resort, Spa y Casino, we want to thank you for dedicating your time to share your experiences concerning your stay. We apologize for our services and that we do not full fill you expectations as well. We will take your suggestions into consideration to improved our... More

London, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 9 May 2013 via mobile

We had the pleasure of staying at the Punta Cana Grand Palladium at least we thought so based in the high ratings and reviews. Unfortunately we had a terrible first impression which got worse and worse. We arrived at 5 pm and it was a group of 20 people travelling. Upon our arrival they were not ready for our group.... More

Was this review helpful? Yes 1
Daphne K, Manager at Grand Palladium Punta Cana Resort & Spa, responded to this review
10 May 2013

Dear DizzieLizzy, Received a warm greeting from the staff of Grand Palladium Punta Cana Resort, Spa y Casino, we want to thank you for dedicating your time to share your experiences concerning your stay. We would like to apologize for the inconvenience you had during your holidays, on the high season sometimes is difficult to satisfy all our customers, but... More

Barrie, Canada
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 9 May 2013

Very nice resort. The people and service were great. FOOD: we enjoyed the breakfast buffet, had a good selection. As we like variety, we stayed with the buffets. Every day they had different dinner themes. Food was okay, but really didn't see much difference from day to day. The desserts in our opionion were lousy. The Lunch buffet which was... More

Was this review helpful? Yes 2
Daphne K, Manager at Grand Palladium Punta Cana Resort & Spa, responded to this review
11 May 2013

Dear Becky154980, We are really thankful for you’re the precious time you dedicate to share your good experiences in the hotel with us. It is a satisfaction to know that you enjoyed your stay at our resort and that we have totally satisfied your needs. We look forward for your return. Thank you very much. More

Preston, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 7 May 2013

went for my sisters wedding 24/04/13, loved every minute, could not fault a thing would go back tommorrow, staff really friendly especially the cheaky waiter who kept having a sneaky tequila LOL was so funny, rooms fab infact every thing was fab.

Was this review helpful? Yes 2
Daphne K, Manager at Grand Palladium Punta Cana Resort & Spa, responded to this review
10 May 2013

Dear Burkie23, We are really thankful for you’re the precious time you dedicate to share your good experiences in the hotel with us. Please congratulate your sister for us. It is a satisfaction to know that you enjoyed your stay at our resort and that we have totally satisfied your needs. We look forward for your return. Thank you very... More

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Additional Information about Grand Palladium Punta Cana Resort & Spa

Also Known As:
Grand Palladium Punta Cana Hotel Punta Cana
Grand Palladium Punta Cana Resort And Spa
Grand Palladium Punta Cana
Grand Palladium Punta Cana Resort
Grand Palladium Punta Cana Resort Spa
Address: C/ El Cortecito | Playa Bávaro, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Bar/Lounge Fitness Centre Free Parking Children Activities Restaurant Room Service Suites Swimming Pool
Hotel Style:
#32 Romantic Hotels in Punta Cana
#36 Top resorts Hotels in Punta Cana
#40 Family Hotels in Punta Cana
Price Range: €€
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Grand Palladium Punta Cana Resort & Spa enjoys a privileged, sea-front location on the renowned Playa Bavaro. The resort, located on a sprawling estate of lush tropical vegetation and a coconut plantation, is next to the Grand Palladium Bavaro Resort & Spa, the Grand Palladium Palace Resort Spa & Casino & Royal Suites. The facilities of these adjoining resorts are open to guests of the Grand Palladium Punta Cana (excluding the Royal Suites). ... more   less 
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Grand Palladium Punta Cana Resort & Spa
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