I don't know why these ppls are complaining so much about staying here. I had an amazing time service was on point, food was on point, staff was very lovely I had An amazing time. All my excursion were on point services and staff was also my reservations we lovely...

room was in poor conditions, wholes in walls, safe not working, phone not working food mainly inatractive that for thew bad employees frendly with good humors from morning to night the specially 2 at lobster-night (called alessandro and el menor)

Just came back from a week vacation with my boyfriend as our first out of the country vacation. i did read all the reviews before coming here so i was aware of what others experience was and they were pretty right. This resort was pretty bad. when we got there we had to wait 3 hours for our room to... More

Wife and I's 1st trip to the Dominican. Booked Dominican Beach by price and picture, THEN found the reviews and started to wonder, because they are all over the place. Now that we're back, we realized that it's all about expectations. Other reviewers are right - if you want to be spoken to in clear English at all times, don't... More

We got the hotel in package,and didn't excpect a lot, but wasn't thinking it would be that bad. Hotel staff didn't care about us at all. When I tried to get change at the front desk I had to follow the guy from one end to the other, while he completely ignored me. When he finally looked at me, he... More

There was a 15 inch crack in the ceiling of my room, but that's OK. I have to use two hands and a foot to close minibar door, but that's OK. No windsurfing since a mast was broken some years ago and that's a shame. Neither Barceló nor Global Divers (a provider of watersport activities for the resort) care about... More

Hotel services is horrible, changed rooms three times in one day. First room was in the back near the buffet restaurant where the service entry is for the hotel staff. I am not the maid I paid good money to be here.. Really bad smell, room mildewy, shower not working, no washcloth, second room, hissing noise from the bathroom, refrigerator... More

Just got back from my annual Girl's Trip with 5 other grown women (we leave the kids at home). First, we were dropped at the wrong hotel and left for 2 hours before someone came to pick us up. Then, spent 2 hours trying to get checked-in without food or drink. By the time were got a room, there was... More

No complaints at all, the staff all did a great job, some more than others, especially Marino, he works in the main buffet. He took amazing care of our family, we had 7 in our party and whenever we walked into the buffet, he was there and had a table ready for us, we never had to wait to get... More