The Reserve at Paradisus Palma Real (Punta Cana, Dominican Republic) - Hotel Reviews

Also Known As:: The Reserve At Paradisus Palma Real Hotel Punta Cana; The Reserve At Paradisus Palma Real Hotel

Address: Playa de Bavaro, Punta Cana 23000, Dominican Republic

Phone Number:

Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana

Amenities:

Beach Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#1 Family Hotels in Punta Cana

#2 Luxury Hotels in Punta Cana

#3 On the Beach Hotels in Punta Cana

#18 Romantic Hotels in Punta Cana

Price Range: €€€€

Hotel Class:4.5 star (4.5*)

Official Description (provided by the hotel):: Explore The Reserve, our new boutique resort within a resort, designed for those whose stay in a luxury suite is as important as sun, sea and sand. Including three pools and a la carte restaurants, YHI Spa and gym, Swim up Suites with direct access to the pool Family Concierge Suites. Take benefit of your stay at The Reserve and use its facilities and services as well as the ones in Paradisus Palma Real Resort. ... more less

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1,076 reviews from our community

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Claudia L

Elmwood Park, New Jersey

2 reviews

Reviews in 2 cities

2 helpful votes

“BEAUTIFUL GATEAWAY IN PUNATA CANA”

Reviewed 20 May 2013 NEW

I just came from a nice and relaxing vacation at The Reserve in Punta Cana (Paradisus Palma Real). My husband, my son (5 yrs old) and myslef, had a wonderful stay at this place from May 11 to May 16, 2013.. How to start, too many good things to say about this resort: food was excellent, kiddie pool was great... More

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jasminaone

Staten Island, New York

1 helpful vote

“Loved it”

we just got back from our trip on Friday and loved it. We have two small children(2 and 4) and the kid zone and staff were great. Julio was the waiter at the pool and was always very attentive. The rooms were clean and the staff was wonderful. The food was great and there were many different options. Great place... More

Was this review helpful? Yes 2

Wendy H

Fort Lauderdale, Florida

1 review

“Great Resort”

Reviewed 19 May 2013 NEW

A great vacation! Food was excellent and staff like the waiter Rafael Perez helped to make it extra special.The rooms were nicely decorated and the bathroom was spacious.Although we were not on the beach it was only a 5 minute walk (or you can take a shuttle) through beautiful gardens to get to the main resort and the beach.

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SLB61

Knightdale

“True Paradise!”

The Reserve at Paradisus Palma Real was an absolute paradise! From stepping up to the entrance, being greeted by the efficient concierge,Luisaida, to the wonderful beach concierge, Andy, and our fabulous server in the buffet restaurant, Ovidio, we did not have to plan nor worry about a thing. Everyone we met, on the property, was so friendly and helpful! The... More

GlendaC299

Durham, North Carolina

“"So nice, I had to do it twice!"”

My son was married May 2012 at The Reserve in Punta Cana. We had a wonderful time and the wedding was absolutely beautiful. The gorgeous gardens that surrounded the wedding spot made for a fairytale wedding! Since I had such a memorable experience, I returned again May 2013! Now that should let you know how wonderful this resort is. This... More

Pamela M

Hershey, Pennsylvania

“great place-great vacation”

Reviewed 16 May 2013

We had a wonderful time at the Reserve @ Paradisus Palma Real. It was our first time staying at the Reserve-had previously stayed at Palma Real and Paradisus Punta Cana. The rooms were amazing here. The overall atmosphere was a little toned down for us so we spent a lot of time at the main resort. It is great for... More

Dear Pamela, It is truly a pleasure for me to hear that you had a great stay at our The Reserve at Paradisus Palma Real, and that you appreciated the friendliness and dedication of Samson, Edward, Deury, and Anabellis. You may rest assured that I took a good note of your observations. Once more, thank you for extending us your... More

CraigMar3000

Montreal, Canada

“A very good time”

Reviewed 15 May 2013

An excellent vacation. Beautiful pools, good food, and excellent service especially from waiter Pedro Paulino and barman Eusebio Guzman. Their personal attention/humour was an added bonus to a great stay. PS. Remember to tip people. It won't kill you.

Dear Guest, I am very pleased to know that you had a wonderful stay with us and it is a real honor for me to hear your comments about our facilities and the exceptional service you have received from Pedro Paulino and Eusebio Guzman. I will personally pass on your comments to each one of them. Thank you for preferring... More

Bill S

Greensboro, NC

Contributor

13 reviews

3 hotel reviews

Reviews in 5 cities

“Great Wedding Spot”

Reviewed 14 May 2013

We were there for our daughter's "destination wedding". Most of our group stayed in the Reserve section of the resort. The rooms in the Reserve were very nice and spacious with huge bathrooms, Jacuzzi tubs and showers with jets or rain heads. The Reserve is a 5-10 minute walk from the main resort and beach but shuttles are available. The... More

Dear Bill, I am aware that there are few important moments in life as a couple’s wedding and I feel highly honored to have been trusted with your daughter’s wedding. Thank you for appreciating the professionalism and warmth of Mariela, from our Romance department. I will make sure she receives your comments. Bill, I hope all your family will get... More

LondonVIP

London, United Kingdom

15 reviews

4 hotel reviews

Reviews in 10 cities

18 helpful votes

“One week isn't long enough”

Overall we had an amazing time at this resort but a few things let it down and therefore it lost a 'star' in our view. We decided to pick this part of the resort based on the reviews. We were looking to celebrate our toddler's birthday, and also our anniversary. We booked the hotel with the $1500 hotel credits which... More

Was this review helpful? Yes 4

Dear Guest, I feel greatly honored with your comments and you may rest assured I have shared each word of this review with my team. We hope to have the opportunity to welcome you back in the near future. I am pretty sure next time we will gain the star lost in this review! Best regards, Rafael Torres Managing Director... More

NachoTraveler

Topeka, KS

Top Contributor

58 reviews

14 hotel reviews

Reviews in 26 cities

19 helpful votes

“Shouldn't be in top 10. Service was major letdown.”

Reviewed 13 May 2013

This place is very relaxing, grounds are amazing, but we were so let down time and time again by the staff here. The best restaurant that is included with the reserve is Gabbi Beach, which has great Lobster daily as well as other awesome desserts. There are tons of day beds, loungers, padded chairs throughout the resort where you can... More

Dear Guest, Thank you for sharing your comments with us. I apologize if some of our services did not meet your expectations. I appreciate your observations in these respects and have forwarded your comments to the corresponding departments. I am happy to know despite the inconveniences you have mentioned; you have enjoyed our grounds, Gabi Beach, and the beach. Best... More

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The Reserve at Paradisus Palma Real Hotel Reviews, Punta Cana

The Reserve at Paradisus Palma Real

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