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Luxury Bahia Principe Esmeralda Don Pablo Collection All-inclusive Resort Reviews, Punta Cana

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All 99 Punta Cana hotels

Luxury Bahia Principe Esmeralda Don Pablo Collection

4.0 of 5
Arena Gorda-Macao | Gran Bahia Principe Punta Cana, Punta Cana, Dominican Republic
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Luxury Bahia Principe Esmeralda Don Pablo Collection
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Ranked #5 of 99 hotels in Punta Cana
4.5 of 5 stars 1691 Reviews
2,229 traveller photos
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1,691 reviews from our community

Traveller rating
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    328
    143
    42
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Families
616
 
Couples
763
 
Solo
18
 
Business
15
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Orlando, Florida
1 review
3 helpful votes 3 helpful votes
“Great Place For Family And Kids”
4 of 5 stars Reviewed 19 May 2013 NEW

Just came back from BPE and we had one of our best vacations ever in the DR. Clean Beautiful All Inclusive hotel wit Great Staff. Will be back in a heart beat. It is a Fact that this hotel is within the best 5 resorts all inclusive in the Punta Cana Bavaro area.

Was this review helpful? Yes 6
Customer Servic... B, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review
20 May 2013

Dear Jorge, Your post reflects our commitment to achieve our goal in providing the best experiences to our distinguished clients. For all of us it is delightful to read that in our Luxury Bahia Principe Esmeralda you have had one of your best vacations in the Dominican Republic. Please feel free to contact us directly for your next visit to... More

Greenville, South Carolina
Top Contributor
53 reviews 53 reviews
26 hotel reviews
Reviews in 24 cities Reviews in 24 cities
94 helpful votes 94 helpful votes
“Lovely facilities, mediocre food, lackluster service, and the timeshare sales HAVE to be stopped”
3 of 5 stars Reviewed 19 May 2013 NEW

We were here for a week over Thanksgiving in 2012... Sorry this review has been a long time coming. Several of the new buildings had just opened and several were still being worked on. The new pool (farthest from the beach) had just opened days before Thanksgiving week. The new restaurant by the new pool was not yet open. Also... More

Was this review helpful? Yes 2
Moncton, New Brunswick, Canada
1 review
2 helpful votes 2 helpful votes
“I can't think of a review title: It was that AMAZING!”
5 of 5 stars Reviewed 16 May 2013 NEW

This was our first time traveling to Dominican Republic. Initially, we were staying at the Gran Bahia Principe Punta Cana, but when we got there, we were upgraded to Luxury Bahia Principe Esmeralda. Our visit was from April 27 to May 5, 2013. Every penny that was spent on this trip was worth it. We have absolutely no regrets! During... More

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Was this review helpful? Yes 2
Customer Servic... B, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review
18 May 2013

Dear Liette, It is wonderful to learn that you don´t have no regrets of your recent stay in our Luxury Bahia Principe Esmeralda, and to know that you were delighted with our great food, delicious drinks, gorgeous facilities, clean rooms, refreshing pools, amazing beach, and friendly staff. Our team will be motivated by your magnificent compliments. Looking forward to cater... More

Miami, FL
Top Contributor
50 reviews 50 reviews
19 hotel reviews
Reviews in 24 cities Reviews in 24 cities
67 helpful votes 67 helpful votes
“One of the Best All Inclusives”
5 of 5 stars Reviewed 15 May 2013 NEW

Stayed for a week and this resort exceeded our expectations at every turn. The grounds were tropical and incredibly well kept. The food was ample, diversified and really, really great at both the buffets and at the specialty restaurants. The buffets were served in beautiful and very comfortable settings. One night there were mounds of hot and cold lobster, king... More

Was this review helpful? Yes 2
Customer Servic... B, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review
16 May 2013

Dear Client, Our Luxury Bahia Principe Esmeralda family will be very happy to hear that you had an exceptional vacation, not only because of our superb customer service, but also because of our tropical grounds, excellent buffets, and pristine rooms. It is a pleasure to read that our resort exceeded your expectations. Receive cordial greetings from the Dominican Republic! Karen... More

Montreal, Canada
1 review
2 helpful votes 2 helpful votes
“A great qualty resort for family”
5 of 5 stars Reviewed 15 May 2013 NEW

We were there between April 278 and May 5. I traveled with my husband, my 3 1/2 year-old and 17 month-old daughters and my parents. My overall impression was excellent. Kids are very welcome, staff is in general very friendly all over the resort. I got a little scared when we first arrived at the lobby. As a party of... More

Was this review helpful? Yes 2
Customer Servic... B, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review
16 May 2013

Dear Guest, We really appreciate all feedback which gives us an opportunity to evaluate our performance. It is wonderful to know that your impression of our Luxury Bahia Principe Esmeralda was excellent and to read that you had a fantastic stay with us. It’s very satisfying to know that we were able to exceed your expectations. We hope to have... More

St. Catharines, Canada
1 review
“E&A. St. Catharines, Ontario Canada”
5 of 5 stars Reviewed 14 May 2013 NEW

Just returned from a week at the Esmeralda. It was our first time in the Dominican we had a wonderful time. The food was good at the buffets so we decided to eat there all week and not worried about making reservations. The staff were wonderful and pleasant. The beach was absolutely perfect and the grounds keepers kept the property... More

Was this review helpful? Yes 1
Customer Servic... B, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review
17 May 2013

Dear Guest, We feel proud to read that you had a wonderful time in your first time in the Dominican Republic and in one of ours Bahia Principe Hotels. We will be delighted to cater you in the near future in our Luxury Bahia Principe Esmeralda to enjoy our good food, wonderful staff, perfect beach, and immaculate grounds, and experience... More

London, United Kingdom
1 review
5 helpful votes 5 helpful votes
“great hotel”
5 of 5 stars Reviewed 14 May 2013 NEW

I figured out reason why some people leave negative reviews for this hotel - its that is so good they don't want others travel there :) We've been all over the world and frequent Maldives thus know what out there! Seriously, we had amazing time which was made possible by Adrian - manager from Front Desk at Punta Cana. He... More

Was this review helpful? Yes 6
Customer Servic... B, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review
15 May 2013

Dear Max, We do not know how to thank you for this kind of comments. Posts such as yours delight us, gives us confidence to keep working hard, improve our service, and motivate us to continue striving towards excellence. Rest assured that your appreciation will be forward to Adrian. Cheers from Punta Cana! Karen Mantilla Social Media Coordinator Grand Bahía... More

San Antonio, Texas
Top Contributor
56 reviews 56 reviews
20 hotel reviews
Reviews in 26 cities Reviews in 26 cities
41 helpful votes 41 helpful votes
“Great Hotel Do NOT Get Airport Transfer”
4 of 5 stars Reviewed 14 May 2013

I have to start this with a negative and end with a positive. I would have given this a perfect review except that the Airport Transfer experience was horrible. We got off the plane in a chaotic airport with no air conditioning. We went to the Sol Tour Desk which was our transportation arrangement by the Hotel, and there was... More

Was this review helpful? Yes 1
See 4 more reviews by SABoy for Punta Cana
Customer Servic... B, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review
15 May 2013

Dear Client, We would like to take this opportunity to extend our most sincere apologies for the inconveniences you encountered during your stay at our hotel. For all our Luxury Bahia Principe Esmeralda team is great to read that they provided a wonderful hospitality experience. With your great comments Nelson, Carmen, Jorge, and Manolo, will be motivated to keep working... More

Oxford, Michigan, United States
1 review
1 helpful vote 1 helpful vote
“Gran Bahia Principe Esmerelda 2013”
5 of 5 stars Reviewed 13 May 2013

We would return in a heart beat! Great service, good food and great drinks. The grounds were in beautiful shape and well cared for. Our room was clean and very comfortable. Our butler, Milfi was very detailed, she would make designs with the towels every day.

Was this review helpful? Yes 1
Customer Servic... B, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review
15 May 2013

Dear Kellee, We would like to thank you for your recent review and for acknowledging our butler Milfi. Also, we want to affirm you that we are happy to see that you enjoyed our all-inclusive program, which includes a wide range of food and beverage. Thank you for your comments and looking forward to seeing you in a heartbeat! Yours... More

Toronto, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
21 helpful votes 21 helpful votes
“A week at Esmeralda”
4 of 5 stars Reviewed 13 May 2013

It was our 2nd time in Punta Cana and after hearing so many food reviews decided to try this resort. It's a massive resort grounds are beautiful. The rooms were great and we got what we requested. Villa 91 top floor. Our maid did towel art once and left some chocolates in the evening when they dropped off towels, nut... More

Was this review helpful? Yes 1
Customer Servic... B, Customer Service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review
14 May 2013

Dear Guest, We would like to thank you for bringing to our attention your comments about your stay in our Hotel, which give us an opportunity to assess and evaluate our performance, as well as to ensure that we maintain and deliver the level of service expected from us. We would like to have the opportunity to welcome you in... More

 
 
Luxury Bahia Principe Esmeralda Don Pablo Collection
Luxury Bahia Principe Esmeralda Don Pablo Collection
4.5 of 5 stars 1,691 reviews
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Additional Information about Luxury Bahia Principe Esmeralda Don Pablo Collection

Also Known As:
Gran Bahia Principe Esmeralda Hotel Punta Cana
Gran Bahia Principe Esmeralda Hotel
Address: Arena Gorda-Macao | Gran Bahia Principe Punta Cana, Punta Cana, Dominican Republic
Phone Number:
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Amenities:
Fitness Centre Free High-Speed Internet Restaurant Room Service Swimming Pool
Hotel Style:
#3 Top resorts Hotels in Punta Cana
#4 Luxury Hotels in Punta Cana
#7 Family Hotels in Punta Cana
#15 Romantic Hotels in Punta Cana
Price Range: €€€
Hotel Class:4 star (4*)
Reservation Options:
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Luxury Bahia Principe Esmeralda Don Pablo Collection
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