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Hilton Santo Domingo

4.0 of 5
Ave George Washington, No 500, Santo Domingo, Dominican Republic
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$89 (USD)
Hilton Santo Domingo
Ranked #10 of 69 hotels in Santo Domingo
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291 reviews from our community

    Trip type
Traveller rating
    144
    82
    39
    13
    13
Date Rating
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 20 May 2013 NEW

I was born in Santo Domingo and had not visited in years. I was not involved in the process of picking this hotel but it was a very nice stay. This was years ago and it was still under construction so the pool was not finished yet. We were told we were allowed to use the pool at one of... More

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Santo Domingo, Dominican Republic
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 16 May 2013 NEW

This is a fantastic property overlooking the Santo Domingo Melencon ( waterfront drive). The hotel is incredible on the interior and the service was very good, comparable to Hilton Conrad in New York. Just be careful about keeping track of your bill. LOTS of little questionable fees and such.

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Review collected in partnership with Hilton Hotels & Resorts

HSantoDomingo, Manager at Hilton Santo Domingo, responded to this review
20 May 2013

Dear Guest: Thank you for providing us with feedback about your stay, We are thrilled to know that you have enjoyed our facilities and service; we pray you contact us regarding any charge that was not understood on the bill. We look forward to welcoming you soon. Cordially, Indhira Pérez Mendoza | Manager – Quality More

Miami, Florida
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 15 May 2013 NEW

I'm a Platinum Hilton Honors member so my review might be slightly different, because I was able to get an upgrade to an enormous suite. However, the overall comments around the hotel are very good, excellent service, very good food and also very well located if you are visiting Santo Domingo. Most of the guests are on business, since you... More

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HSantoDomingo, Manager at Hilton Santo Domingo, responded to this review
16 May 2013

Thank you so much for sharing your experience at our hotel. We are delighted to know your part of Hilton Honors and that you were able to enjoy its perks and the true Hilton hospitality during your stay. We appreciate your comments, and we hope to welcome you back soon. Sincerely, Indhira Pérez Mendoza | Manager – Quality More

Conyers, United States
1 review
5 of 5 stars Reviewed 15 May 2013 NEW

From Beginning to end this hotel staff, location and facilities exceeds your expectations. A true Hilton experience. Convenient access, safety and privacy for the guests. Great for business and personal.

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Review collected in partnership with Hilton Hotels & Resorts

HSantoDomingo, Manager at Hilton Santo Domingo, responded to this review
20 May 2013

Dear Juan M: It is a pleasure for us to know that you have experienced the true Hilton hospitality. Thank your for your review; we hope to have you in our hotel in a future stay in Santo Domingo. Sincerely, Indhira Pérez Mendoza | Manager – Quality More

A TripAdvisor Member
5 of 5 stars Reviewed 14 May 2013

Great hotel and great service! Everything looks brand new. Rooms on the small size, but with everything you need. Personnel friendly and dedicated to making your stay great. Great breakfast buffet. Easily 5 stars.

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Review collected in partnership with Hilton Hotels & Resorts

HSantoDomingo, Manager at Hilton Santo Domingo, responded to this review
20 May 2013

Dear TripAdvisor Member: Thank you for your review about your stay in our hotel. We are glad you have enjoyed our hotel condition, team member's service, and breakfast buffet. We suggest for a future stay to inquire about a different room type in order to enjoy some extra space. We'd love to assist you on a future stay in Santo... More

stone mountain, United States
1 review
4 of 5 stars Reviewed 10 May 2013

this was a very nice hotel but it was not the kind of hotel i was seeking for my anniversary and i forgot to mention that upon arrival we had no wash cloths. so i hope you dont charge me for taking two wash cloths.

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Review collected in partnership with Hilton Hotels & Resorts

HSantoDomingo, Manager at Hilton Santo Domingo, responded to this review
14 May 2013

Dear Mrs. Ivonda, Thank you for providing us with feedback regarding your stay. We are glad you have found our hotel to be a nice place to stay in Santo Domingo city, and we hope to be your hotel of choice in a future stay. Please rest assured there will be no charge in regards to the wash cloths. Cordially,... More

Santo Domingo, Dominican Republic
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 8 May 2013

I had a great time and probably some of things that would have irritated me didn't irritate me at the time. I hadn't seen my parents in a year and we had our wedding ceremony during their stay. So, the whole entire time I was on cloud nine. In either case, I think the beds were comfortable and everything looked... More

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HSantoDomingo, Manager at Hilton Santo Domingo, responded to this review
9 May 2013

We thank you for taking the time to share your experience in our hotel. We appreciate being chosen for this family event, and we are glad you felt at home and that you were able to enjoy our rooms comfort and cleanliness. However, we are sorry to read about the invonvenient with the currency change and room admission. We strongly... More

Carolina, null, Puerto Rico
1 review
4 of 5 stars Reviewed 7 May 2013

Customer oriented!!! Great Hotel! Room clean and comfortable! Very good food, specially the breakfast buffet. I would like to mention some of the staff that made our stay a very special one: Grisselle, and Fausto at the Front Desk, Juan at the Sol y Sombra Rest. An special mention to Tania, Sol y Sombra. She did the extra mile: my... More

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HSantoDomingo, Manager at Hilton Santo Domingo, responded to this review
8 May 2013

Dear Ingrid: Thank you for you valued feedback about your recent stay at Hilton Santo Domingo. I am thrilled to read that we have met your expectations in regards to service, room cleanliness, the quality of our food, and of course, our team member's attitude who go the extra mile to make sure all our guest feel at home. We... More

Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 30 April 2013 via mobile

I have stayed here several times. Staff is always polite but the food options are small. There is one hotel restaurant which is ok.great coffee. Walking around the area at night is a little sketchy. They used to have a casino attached to the hotel and it closed. HHmembers aretreated well with fresh fruit daily. Rooms are a little dated.... More

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HSantoDomingo, Manager at Hilton Santo Domingo, responded to this review
1 May 2013

We appreciate that you have taken the time to provide us with feedback on your recent visit to our hotel. Thank you for the positive and constructive comments. We are glad to inform that the casino will be open again this year. We hope to welcome you back soon. Sincerely, Indhira Pérez Mendoza | Manager – Quality More

Denver, United States
1 review
5 of 5 stars Reviewed 29 April 2013

I couldn't have asked for anything more during my stay. Room condition, comfort, food, guest services... it all was very nice and to my understanding the best in the area. It is also walking distance to a couple of decent restaurants.

Was this review helpful? Yes

Review collected in partnership with Hilton Hotels & Resorts

HSantoDomingo, Manager at Hilton Santo Domingo, responded to this review
30 April 2013

Dear Aubrey Lee A. Thank you for reviewing your stay in our hotel. Our team will be delighted to know that you have liked our rooms, food, and guest services. We appreciate being considered best in the area and we hope to welcome you back soon. Cordially, Indhira Pérez Mendoza | Manager – Quality More

 
 
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Additional Information about Hilton Santo Domingo

Also Known As:
Hilton Santo Domingo Hotel Santo Domingo
Hilton Santo Domingo Hotel
Hilton Hotel Santo Domingo
Santo Domingo Hilton
Address: Ave George Washington, No 500, Santo Domingo, Dominican Republic
Phone Number:
Region: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Suites Swimming Pool
Hotel Style:
#4 Luxury Hotels in Santo Domingo
#5 Business Hotels in Santo Domingo
Price Range: €€
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Hilton Santo Domingo is located on the southern side of the city, 31 kilometers (35 minutes) away from the Las Americas International Airport and 110 kilometers (120 minutes) away from La Romana International Airport. Situated near Santo Domingo’s major corporations, the downtown business sector. Hilton Santo Domingo is the perfect hotel for business and events.The Hilton Santo Domingo with 21 floors and panoramic elevators in the atrium is the tallest hotel in Santo Domingo and overlooks the tranquil waters of the Caribbean sea, with 3 bars and one restaurant. All guests can enjoy free internet WiFi at Vista Bar and Akwa Bar. ... more   less 
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