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Hotel Magna 365

3.5 of 5
365 George Washington Avenue, Santo Domingo, Dominican Republic (Formerly Melia Santo Domingo)
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Hotel Magna 365
Ranked #2 of 70 hotels in Santo Domingo
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54 reviews from our community

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Traveller rating
    38
    13
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Date Rating
Streamwood, Illinois, USA
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 18 June 2013 NEW

I stayed at the Magna 365 (previously Melia). I have stayed on this hotel before and I love it. The food is great and the service very friendly and professional. The only drawback is that it does not have a beach front but the ocean view is great and is in front of the Malecon. If you could, go in... More

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Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 16 June 2013 NEW via mobile

This is my 3rd time in this hotel since i have been there when it was still a Melia Hotel but is a Sheraton. Before they included breakfast and now its not included but it doesnt really matter cause room service is great even tho a little expensive but you so get what you pay for! The rooms continue to... More

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Magna H, Guest Relations Manager at Hotel Magna 365, responded to this review
17 June 2013

Dear Bothfeld1984, Thank you for your comments about your experience at the hotel. We are proud to know that we keep exceeding your expectations. Also, in regards to your comments about the breakfast, usually our rates do not include it, but we offer alternatives rates at our Front Desk to the guest who want to include it in their room... More

San Juan, Puerto Rico
1 review
5 of 5 stars Reviewed 4 June 2013

Executive Floor Lounge Service is Excellent, Abraham and his work mate are very professional person,s bringing a continuous attention to the personal. Sardy at reception area is also very professional and these employees make you feel like in paradise. Thanks!!!!!! :)

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Magna H, Guest Relations Manager at Hotel Magna 365, responded to this review
5 June 2013

Dear Luis R, Thank you for your wonderful review. Our associates are grateful to receive your comments and we are proud to know that we exceed your expectations. We hope to have the honor to serve you in the near future. Sincerely, More

Houston, Texas
1 review
5 of 5 stars Reviewed 3 June 2013

During my recent visit, I would be remiss if I did not mention and state the special thanks to Carmen Libia Lantaron Casamayor, Bartender at Hotel Magna 365. Carmen Libia Lantaron Casamayor's professionalism is above reproach. In every aspect and every day, she exceeded the highest levels of professional, courtesy, professional dress, knowledge, skills and managerial abilities that are emblematic... More

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Magna H, Guest Relations Manager at Hotel Magna 365, responded to this review
11 June 2013

Dear Dr Julian R, Thank you for your review about the hotel. It is wonderful to know that we accomplish our goal to exceed your expectations and Carmen is very honored with your comments about her. We are in the process to become a Sheraton and we recognize that one of our biggest assets is our associates. It will be... More

Santa Barbara, California, United States
1 review
5 of 5 stars Reviewed 2 June 2013

I stayed at the hotel for 5 days. It was very nice and clean! The staff was polite and helpful. They went out of their way to make our stay very pleasant! The food and the service was excellent !! I will be back again and I will recommend it to all my friends.

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Magna H, Guest Relations Manager at Hotel Magna 365, responded to this review
4 June 2013

Dear MonicaDeAlba, Thank you for your review about your recent stay at the hotel. We are really proud to know that we exceed your expectations. In the near future we will become a Sheraton hotel and it is our commitment to keep working to make all our guests feel like at home. We hope to have the honor to serve... More

Croydon, United Kingdom
1 review
5 of 5 stars Reviewed 1 June 2013

I stayed at this hotel during april and had a great time,the hotel had improvements going on as it is been upgraded,the staff were great,the service exceptional especially Sandy and his work mates on the reception,i will be back in december,also a big thank you to Marciele on the executive floor,i have stayed in a few hotels in Santo domingo... More

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Magna H, Guest Relations Manager at Hotel Magna 365, responded to this review
3 June 2013

Dear 60ROBIN, Thank you for your wonderful review. We pleased to know that you enjoyed the experience at the hotel. In the near future we will be part of the Sheraton brand with new facilities and services for our guests. It will be a pleasure to serve you again in the near future. Sincerely, More

1 review
5 of 5 stars Reviewed 31 May 2013 via mobile

I am hear now and feel like home. The guys here do anything to make u feel good.The food and the service is the best Thank u guys at the lobby bar. Sixto, Evert, johann, Manuel, Guillermo and carmen also To the room service personal,Capellan . To the management Laura Quinones and Luis Mejias and everybody else I forgot their... More

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Magna H, Guest Relations Manager at Hotel Magna 365, responded to this review
3 June 2013

Dear Cecilia S, Thank you for taking the time to let us know your comments about your visit to the hotel. We always work looking to exceed the expectations of our guest and it is wonderful to see many associates committed to make you feel like at home. The hotel is in the process to become a Sheraton very soon... More

Bronx NY
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 30 May 2013

Just spent three days two nights at the Hotel Magna 365. The service was excellent! Everyone went far and beyond the call of duty to make our stay comfortable. Don't be afraid to ask, if you think its NOT possible, Paola will got out of her way to see that it is. Awesome, stay, awesome hotel, awesome staff. I will... More

Was this review helpful? Yes 1
Magna H, Guest Relations Manager at Hotel Magna 365, responded to this review
1 June 2013

Dear redruffle, Thank you for your review about your recent stay at the hotel. We are glad to know that we exceed your expectations. In the near future we are becoming a Sheraton and we will be offering new services and facilities for a better experience for our costumers. It will be an honor to serve you again in the... More

Fort Lauderdale, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 30 May 2013

I've probably stayed at this hotel 5 or 6 times, both as Melia and now as Magna 365. I give it a 4 out of 5. I would probably rate this hotel as 5 out of 5 if they were finished with their renovations and eventual conversion to Sheraton. Currently, the pool and health facilities are out of commission during... More

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Magna H, Guest Relations Manager at Hotel Magna 365, responded to this review
1 June 2013

Dear Dan34227, Thank you for your review and your loyalty to the hotel. We are proud to confirm that you enjoy our service, especially at the Executive floor. As you mentioned we are in the process to be part of the Sheraton brand and we are confident that the improvements we will make will be appreciated by our costumers. We... More

Washington, DC
Top Contributor
66 reviews 66 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 29 May 2013

I have been traveling to Santo Domingo since 1988 and this was my first time staying at this hotel. When I first came in '88, this hotel was the oldest Sheraton in the Caribbean then Sheraton left a few years later when it was ITT-Sheraton. Well, Sheraton which is now part of Starwood, is returning to the capital to its... More

Was this review helpful? Yes 1
See 5 more reviews by AJP57 for Santo Domingo
Magna H, Guest Relations Manager at Hotel Magna 365, responded to this review
31 May 2013

Dear AJP57, Thank you for your comments about your stay at the hotel. We are delighted to know that you enjoyed the service, especially at the Front Desk and the Restaurant and we are committed to improve the areas of opportunity you perceived during your stay with us. Certainly, the hotel is in the process to become a Sheraton and... More

 
 
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Additional Information about Hotel Magna 365

Also Known As:
Melia Santo Domingo Hotel
Melia Santo Domingo Hotel Santo Domingo
Santo Domingo Melia
Sol Melia Santo Domingo
Address: 365 George Washington Avenue, Santo Domingo, Dominican Republic (Formerly Melia Santo Domingo)
Region: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotels in Santo Domingo
#3 Business Hotels in Santo Domingo
Price Range:
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Hotel Magna 365 is located in the heart of Santo Domingo with spectacular views of the Caribbean Sea. It's just two kilometers from the city center and 35 minutes from Las Américas International Airport. The hotel features 245 rooms and suites with breathtaking ocean views, catering and function space for up to 750 people, spa, casino and world-class dining with 24-hour room service. ... more   less 
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Hotel Magna 365
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