November 2011. Our departing flight from Dominica was cancelled, and American Eagle sent us all back to Roseau to spend the night. We were sent to the Garraway Hotel. We all looked forward to some cocktails and dinner there, and a good night's sleep before returning to the airport early the next morning. The Garraway was busy; the young men...
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Thanks for your review which has enabled us to investigate the concerns raised. We first of all wish to apologise for the shortcomings which you identified. We are grateful for your observations and have taken steps to ensure that the issues raised have been dealt with so that these do not recur. With best wishes for a Happy New Year!...
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Ideally located on the waterfront, this hotel is too pricey for the level of service it gives. There is no wifi which was a major inconvenience to a business traveler. The room I was in was exceptionally spacious with a kettle and refrigerator, however there was no coffee or tea provided. There is much room for improvement if one has...
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Thanks for your review of the hotel. We can always work with you on pricing and would be willing to review this at your convenience. Do not hesitate to contact us as we welcome such comments which help us to improve our service and assess this in respect of your observations. We look forward to your next visit and hope...
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This was my third stay at the Garroway Hotel. I have always found it to be clean and comfortable. However, I think what I appreciate most is how friendly and helpful the staff is. They go the extra mile to see that your needs are met. The least impresive part of teh facility is the resturaunt. The service is slow...
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Thank you for your compliments about our hotel which have have been very helpful. We have taken note of your constructive comments and will certainly do all we can to ensure that improvements are made so that the next time you stay with us you will notice the difference. We look forward to welcoming you back to the hotel and...
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Clean room, Good location, every day in a front of your window there is a new cruise ship.
Breakfast is a problem... You have to wait for a meal(piece of bread or fruits) for a least a half of hour some times longer.. I think this is more or less good value for the money I paid because hotel is...
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Thank you for your observations and patronage. We are happy that you chose to stay with us and will certainly be making every effort to improve on our service which is a priority for us. We hope you will stay with us again once you are visiting the island and look forward to any further comments from you which can...
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Very very friendly staff and part owner i met.
I was satisfied. There was free high speed internet and the staff was always very willing to go the extra mile to make you comfortable. This is one of their best assets. The security guard was also absolutely the best I have met in any hotel in any part of the...
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We wish to thank you for your kind remarks about our staff and service for which we are very appreciative. We also want to thank you for staying with us as your patronage means a lot to us. We note your suggestions especially about the iron and ironing boards in the rooms which is something we are aiming to provide...
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This was my first time staying at the Garraway Hotel. The rooms are comfortable and clean, and extremely spacious. The food at the Hotel is average, but alternative options are limited!
Fort George seems to have an extemely snooty approach toi visitor bookings so I may well continue with Garraway.
When will this country work out a solution that does...
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We will do everything to ensure that you have the options you like and would appreciate any specirfic choices that you may have wanted to see on our menus. Please let us have your suggestions so we can make sure that your next visit is more satisfactory. With best regards.
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It's nothing fancy, but the Garraway has a great location right on the waterfront, the business center offers computer/internet use for free on weekdays, and the restaurant is decent (though service left a little to be desired, and the continental breakfast was overpriced). I'd say it's comparable to a chain hotel in the U.S. (Super 8, etc.) -- basic but...
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This was my second time staying at the Garraway Hotel. The rooms are comfortable and clean. The food at the Hotel is also reasonable and tasty as well as there are great places near-by you can try, which are within walking distance to the Hotel.
Only problem was that the Elevator was not working during our stay, so only on...
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After staying in over-priced and mediocre resort hotels on other islands, the Garraway was a breather of fresh air on an incredible hidden gem of an island. The rooms were smart and clean, the staff helpful, and the restuarant (though almost empty) offered good food at good value for the Caribbean. There are only a couple of hotels in Roseau,...
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I stayed at the Garraway Hotel while I was in Dominica on holiday.
The staff were polite and extremely helpful. They booked excursions to Champagne Pool, Trafalgar Falls, Scott's Head and even organised scuba diving.
The restaurant has interesting fresh breakfasts including fresh fruit, local dishes such as saltfish and flying fish and the banana bread was amazing! The restaurant...
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