I stayed at Iberostar Laguna Azul with my boyfriend and another couple from May 4th – 11th * this was my 4th trip to Cuba We arrived at the resort at noon on May 4th and were taken to a check-in room where we were greeted with friendly staff and some cocktails. To our surprise, our rooms were actually ready... More

Very dirty and stinky in the room - mould on the curtain, stains on the sofa and chairs, stains on the towels, cigarette holes on the blankets. There is always gutter smell in the room, very unpleasant. We requested to change a cleaner room. The staff told us that the hotel was fully booked. Nothing they could do. Then we... More

My husband and I had a great time at this resort. It was our second vacation in Varadero and our first at this hotel. It was sunny and hot every day with a nice breeze. Pros: The layout of the resort is great. Although the resort was at near capacity occupancy, it never felt crowded.The resort was clean and well... More

We are not fussy people but this resort was terrible!!! - Bedding very Dirty- Smelled like sweat and BO - Limited Bottled Water 1 bottle per room every second day - Unable to get bottled water at bars - Pieces of plastic toys in one bed - Filthy shower curtain - Rude staff at front desk - Drinks had chunks... More

I'm not going to bore you with all the gory details but this is classed as a five start resort because of its facilities but it is not what I would class as five star. The grounds are well kept, as is the pool, and there is no shortage of drinks but the food is of a very poor standard... More

My husband and I stayed at the Iberostar Laguna Azul at the end of April 2013. Our flight arrived in the middle of the night and we were the only people dropped off at the hotel. The front desk told us the snack bar was still open so we made our way down to check it out. There was nobody... More

Spent a week here with my wife and daughter and we got what we paid for. The food was good not great, but that was what we were expecting. The beach and main pool area was fantastic and the service was very good. The facility is large and has over 800 rooms, keep this in mind if you don't like... More

I went to Cuba with my friends. At first I just check in pleasantly surprised ... it was fast, without unnecessary talk and also accommodation. The room was clean, towels were changed regularly and never lacking nothing. The entire resort operates an amazing impression, and despite the vast expanse you feel that you know everything and you know, at home.... More

We travelled with 2 small kids. We loved the resort beautiful grounds, pools, beach, room was always made up. Although the food selection didnt change much from day to day, we always could find what to eat. Amazing night shows! A few drawbacks: one of the pillows smelled so much i had to sleep without one. Some of personnel could... More